OPARTMENT

I was astonished by the exterior when I first arrived at Ôpartment. It has a sense of history in the building, surrounded by popular spots for city walk. My family and I were greeted by a fellow young man who offered to help our struggling hands with our luggage. Walking into the hotel, we encounter the modern looks of the lobby. By the registration counter, there is a table with coffee and cups for us to take away. I really liked the organisers at the back of the registration counter that holds room keys in each box. Going up the lift to our designated floor, the elevator door opened up to a gate, one that would remind me of the olden days, of Harry Potter, even. To gain access, we simply swipe our card at the side of the gate. It seemed as pets are allowed, we saw three dogs playing around at the hallway. It doesn’t smell bad so it didn’t bother us. The hotel room is very spacious and clean. There were magazines about the hotel, television, a kitchen with plates and bowls and utensils, a comfy bed, and of course the bathroom. As it is my birthday this April, a kind sister called Vicky who works there brought me a cheese cake. It was quite surprising to come back to the room to see a cake by the table. It was sliced into three pieces, just the right size for my mum, dad and I. Unfortunately, we only stayed for one night. While my mother checked-out our room, I observed the notebook they left on the table to the left of the registration counter. There was a mirror in front of the notebook, and a pen beside it. It is a notebook left for guests to write and draw on. I asked the staff if I could bring it up to the top floor, a bar with pretty interior designs, to draw on the notebook. So I did. The bar was probably closed, or maybe it is more popular by night, since there were nobody there except for one man who I guess works there. There were many wine bottles and flowers, plus a balcony with great view. I drew on two pages of the notebook, taking my time as they allow me to. When I went back down to show them my proudly done work, the staffs were all excited and shocked to the point they snapped pictures and even gave me a notebook of the same design as a souvenir. At last, we had to part and say goodbye. When the car that is supposed to pick us up arrived, two or three of the staffs (noticeably all of them are pretty young) helped us with our luggage and carried it to the car for us. I’ll have to say, this is one of the most unique hotel I’ve ever been to!

We stayed at OPARTMENT for four nights. Lots of positives: the staff were very friendly and helpful; our room was clean, spacious and had a nice view; there were good amenities including a washing machine/dryer in our room; the hotel is conveniently located (e.g. walking distance to Nanjing road, train stations nearby); there is a nice cafe next door. Highly recommended and I would want to stay here again if I came back to Shanghai.

We are very like Opartment’ style,Cecilia and Vicky have good service.If we have another chance,We will come here again.

We are couple traveling from Thailand. The room is exactly same as in the picture, clean and beautiful. The amenities are all provided.The location is in the city center, nearby many department stores, Nanjing road and metro station. The staff is very nice and helpful. Highly recommend!!!

We booked a family room and it is a great pleasure to stay here;Large, clean, and complete facilities. We really love to have a washing machine and drying machine in our room. It 's very comfortable. And every staff is very friendly and helpful; Cecilia, Vicky, Aimee and other staff. We will come back again. Highly recommeded!

Thank you for the fabulous service provided by Vicky, Cecilia, Paul and all the front desk staff. All of them are so friendly and helpful. We had a great stay for the past 3 days.

The front staff very nice I stayed in this hotel for 3 nights. the staff know me booked different room style and she helped me to organise in same room so no need change room

The customer service here was really warm and great. The kitchen was fully equipped. We were able to make scrambled eggs in the morning, which worked out great for us. The room was beautiful and clean. A very nice place to stay. Both Cecilia and Vicky were extremely helpful, making the stay a breeze for us.

The hotel has stylish french design both inside and outside. It's a very new hotel so everything is in great condition. Lobby is small but feels welcoming. Only one elevator serving the whole building can result in long wait time occasionally. Rooftop bar has great view at night but the outdoor seats seem very limited.