Ulasan Holiday Inn Express Shanghai Gumei, an IHG Hotel

Jawapan daripada Pihak Penginapan: Dear guest, we are truly delighted to receive your kind review. It's wonderful to know that you enjoyed our authentic and delicious breakfast, especially the pumpkin/green bean congee. James is indeed an asset to our team, and we're glad he could assist you with using Alipay to call a taxi. We apologize for the slightly weak water pressure in your room; we'll look into it to ensure a better experience next time. It's also great that you loved our location and had a pleasant exploration of the local neighborhood in Gumei. We strive to provide a comfortable and convenient stay, and your satisfaction is our top priority. We look forward to welcoming you back. Wish you have a nice day! IHG Social Listening Team

Jawapan daripada Pihak Penginapan: Dear guest, thank you for your compliment on our friendly and helpful staff. We are sorry for the inconvenience caused by the TV issue during your stay. We will immediately check and repair the TV to ensure that such problems will not occur again in the future. We are also glad to hear that you are satisfied with the cleanliness of the room. We will continue to maintain high standards of cleanliness and service to provide you with a better stay experience. Once again, we apologize for the inconvenience and hope to see you again soon. Wish you have a nice day! IHG Social Listening Team

Jawapan daripada Pihak Penginapan: Dear guest, thank you so much for your wonderful comments! We are delighted to hear that you had a great experience with our reception service and enjoyed our delicious breakfast. We strive to provide excellent service and facilities to all our guests, and it's rewarding to know that our efforts are appreciated. We look forward to welcoming you back again in the future. Wish you have a nice day! IHG Social Listening Team

Jawapan daripada Pihak Penginapan: Dear guest, thank you very much for staying at our hotel and your appreciation for our staff. We always keep in mind our philosophy of serving guests with heart and providing them with caring and warm home-like experience. We appreciate your support and trust and will continue to maintain high-quality service and excellent customer standards, striving to create a comfortable and cozy environment for every guest. If there is anything that we can improve in the future, please do not hesitate to let us know. We are committed to making positive changes. We look forward to welcoming you back soon and wish you a happy life. IHG Social Listening Team

Jawapan daripada Pihak Penginapan: 尊敬的客人，人海茫茫，我們之間的能夠相遇是多麼難得。我們深知衞生是酒店服務的基石，因此一直將衞生工作放在首位，嚴格執行各項衞生標準與流程。此外，我們也非常注重細節，優秀精乾的管理團隊，熱情友好的客服，帶給您賓至如歸、輕鬆愉悦的温馨氛圍。歡迎您的下次光臨，祝您旅途愉快。智選假日賓客關懷團隊

Jawapan daripada Pihak Penginapan: 親愛的客人您好，多謝您在百忙之中給予小智這份寶貴點評，得此美言甚歡喜，如沐春風在心間。小智家採用智選假日新一代設計，灰色、藍色為主，再以亮橙色點綴的主色調，清新雅緻之中又不失個性，帶來眼前一亮的驚喜。小智倡導簡單睿智的出行體驗，以親民的價格提供安全又可靠的環境，整潔的衞生，專業人性化的服務，精緻齊全而不多餘的配套設施，還有酣暢淋漓的沐浴、安靜舒適的睡眠、營養均衡的智選早餐、客房公區全覆蓋的高速網絡等超值體驗。最美不過重逢，小智期待禮遇您的未來。祝您幸福安康。 智選假日賓客關懷團隊

Jawapan daripada Pihak Penginapan: 親愛的客人您好，感謝您於萬千酒店中選擇了小智，並給予這份熱心點評。我們非常注重服務的品質與內涵，致力於為每一位客人提供熱情周到，準確高效的專業服務，讓您入住的每一瞬間都能夠被親切相待。一直以來我們都努力為客人提供高性價比的環境和服務，我們的客房温馨舒適，甄選優質的設施和齊全的用品，從舒適的床品到精緻的浴室用品，再到便捷的客房設施，我們都力求為您提供最優質的選擇。歡迎您有機會再來，祝您旅途愉快！智選假日賓客關懷團隊

Jawapan daripada Pihak Penginapan: 親愛的客人，非常感激您對上海古美智選假日酒店的高度評價與熱情推薦！您的滿意是對我們團隊最大的褒獎。酒店坐落於閔行區龍茗路，交通網絡縱橫交錯，周邊配套一應俱全，無論是醫療資源、商業中心還是娛樂休閑之所，皆近在咫尺。我們致力於打造完備設施與貼心服務，從便捷的自助洗衣閣、活力滿滿的健身房，到豐富多樣的自助早餐，皆為您精心籌備。前台小夥伴James 也會因您的稱讚而備受鼓舞。期待您的再次到來，讓我們繼續為您的上海之行保駕護航，成為您始終信賴的理想居停之處。祝您生活愉快！智選假日賓客關懷團隊

Jawapan daripada Pihak Penginapan: 尊敬的客人，感謝您入住上海古美智選假日酒店，未能帶給您滿意的入住體驗，小智深表歉意。我們酒店在開業之前就已聘請專業的公司進行了除甲醛處理，同時我們採用符合環保標準的裝修材料，在經過空氣質量檢測合格以後才開業。今後我們也會加強房間開窗通風和清潔工作，以確保為您提供更舒適的住宿環境，入住期間有任何問題都歡迎您隨時與我們前台溝通，我們將竭誠為您服務，衷心期盼與您的再次相遇。祝您笑口常開。 智選假日賓客關懷團隊

Jawapan daripada Pihak Penginapan: 尊敬的客人您好，非常感謝您的入住並百忙之中的好評。酒店位於上海市閔行區龍茗路，毗鄰復旦大學附屬兒科醫院，上海復旦大學附屬口腔醫院，漕河涇開發區，西鄰外環高速，南抵滬閔高架路，可輕鬆駕車前往上海核心地帶。交通便利，步行5分鐘可達地鐵12號線顧戴路站，方便您輕鬆暢遊上海。酒店以簡約的風格、温馨體貼的服務向賓客展示酒店的獨特魅力；我們擁有清新時尚的客房，房間佈局錯落有致，格調時尚，燈光柔和明亮，窗邊舒適的沙發，整潔清爽的衞生，在此您可以盡享優質睡眠，暢爽沐浴，高速上網等愜意體驗，精緻齊全而不多餘的配套，打造一個舒適又可靠的居停環境。我們每間客房均包含豐盛可口自助早餐，不僅有傳統的養生粥、麪、蒸點、小菜，還有多種西式烘焙麪包、點心，新鮮的水果、沙拉、酸奶等，各種飲料、現磨咖啡等，致力於為您補充活力。期盼能夠再次迎來您的入住，祝您旅途愉快！智選假日賓客關懷團隊

Jawapan daripada Pihak Penginapan: 尊敬的老客户，感恩您長久以來的信任與支持。酒店能擁有如詩般優美環境、完備設施以及便捷交通，離不開團隊的精心打造與維護。全體員工皆以誠摯之心服務，您的滿意就是對我們最大的褒獎。時光流轉，您的每一次到來都見證着我們的成長與進步。未來，我們定會不懈努力，持續優化服務與設施，以更高品質迎接您的再次下榻，讓這份美好緣分延續，始終為您的旅途點亮温馨之光，不辜負您的厚愛與期待。祝您生活愉快！智選假日賓客關懷團隊

Jawapan daripada Pihak Penginapan: 尊敬的客人您好，感謝您入住上海古美智選假日酒店。小智優選新鮮健康的食材，早餐種類有新鮮水果，蔬菜沙拉，健康粗糧，香脆穀物，中西式點心，時令菜餚，炒飯炒麪，各類粥品與飲品，以及必不可少的智選現磨咖啡等，還有現場製作的明檔，營養均衡搭配，為您蓄滿能量迎接全新一天。在衞生方面，小智嚴格按照洲際酒店集團清潔寶典的衞生程序進行打掃，大堂至客房每一條布草，從細節入手打造乾淨整潔的居停空間。小智隨時恭候您的下次入住。祝您闔家幸福。 智選假日賓客關懷團隊

Jawapan daripada Pihak Penginapan: 尊敬的客人您好，多謝有您的支持與熱心點評，使小智平淡的日子更添精彩。酒店交通便利，步行5分鐘可達地鐵12號線顧戴路站，方便您輕鬆暢遊上海。酒店周邊生活配套設施和休閑娛樂景點豐富，如百聯南方購物中心、莘莊維璟印象城、錦江樂園、七寶古鎮、韓國街等小智以親民的價格奉上安全又可靠的環境，整潔的衞生，專業人性化的服務，精緻齊全而不多餘的配套設施，還有酣暢淋漓的沐浴、安靜舒適的睡眠、營養均衡的智選早餐、客房公區全覆蓋的高速網絡等超值體驗。小智倡導簡單睿智的出行體驗，在這裏，相同的價位，小智的品質更優秀；相同的品質，小智的價格更親民，相信會是您不容錯過的性價比之選。竭誠期待您的再次光臨。祝您生活愉快。 智選假日賓客關懷團隊