Magnotel Shanghai Jing'an Temple, West Nanjing Road

Magnotel Shanghai Jing'an Temple, West Nanjing Road Reviews

Magnotel Shanghai Jing'an Temple, West Nanjing Road

400 Xikang Road (Xikang Lu), Jing'an DIstrict, Shanghai, ChinaView Hotel Details
Magnotel Shanghai Jing'an Temple, West Nanjing Road
Magnotel Shanghai Jing'an Temple, West Nanjing RoadMagnotel Shanghai Jing'an Temple, West Nanjing RoadMagnotel Shanghai Jing'an Temple, West Nanjing Road
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Magnotel Shanghai Jing'an Temple, West Nanjing Road Guest Reviews

4/5
580 review
Verified reviews
Location4.1
Amenities3.9
Service4.0
Cleanliness4.0
Filter by:
Sort by:
All Reviews(580)
Positive reviews(519)
Reviews with photos/video(54)
Great value for money(43)
Easy to get around(38)
Convenient location(32)
Many dining options(21)
Average sound insulation(17)
Friendly front desk staff(15)
Perfect for business trips(11)
Located in the city centre(11)
Negative reviews(61)
Guest User
Touch Of Elegance Double Bed Room
Stayed in May 2024
Business travellers
2 review
4.5/5
Great
Posted on May 28, 2024
Calm warm and welcoming reception and security
Response from Property: Thank you for your positive feedback! Xiao Bai will continue to do better!
Guest User
Stayed in Oct 2023
Friends
8 review
5.0/5
Outstanding
Posted on Oct 29, 2023
哈哈这个酒店就是这么好like that too it's been the whole week but you are still here so that means I'll come
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time!
Guest User
Queen Room
Stayed in Mar 2024
Solo travellers
1 review
3.0/5
Posted on May 19, 2024
The staff doesn't speak much English, but it was enough to get the check-in done. You cannot have internet at the hotel without a Chinese phone number, you have to go through an SMS verification and the international version does not work. The room was clean, except the AC that was full of dust, making it unusable. You can feel all the springs of the bed, doesn't make for a comfortable night.
Response from Property: Thank you for your positive feedback! Not reaching the five-star mark indicates that we still have shortcomings, and Xiaobai will continue to do better!
Chef Sebastian
Touch Of Elegance Double Bed Room
Stayed in Apr 2024
Business travellers
5 review
4.0/5
Very Good
Posted on May 6, 2024
Good place to stay for a night. Close to west nanjing road.
Response from Property: Thank you for your positive feedback. Xiaobai will continue to work hard!
Sandro
Stayed in Oct 2023
Solo travellers
45 review
4.7/5
Amazing
Posted on Oct 17, 2023
Great location and nice welcome lobby area. The general feeling is positive. The rooms are clean and comfortable
Response from Property: Distinguished Guests: Hello! Thank you very much for your support and recognition of all aspects of the hotel, we do everything for each guest to bring a different holiday experience, see your satisfaction and affirmation, we are really very touched, we will continue to work hard to be ready for you to come back at any time!
Guest User
Stayed in Oct 2023
Friends
15 review
3.5/5
Posted on Dec 25, 2023
Unfortunately the time I stayed had construction so was quite loud (although the hotel warned us ahead of arrival as warning). Location is great for surroundings. Can be hard to locate on Didi due to many different branches also being in the same city.
Response from Property: Thank you very much for your feedback! We are very sorry for the bad experience you had during your stay. The hotel renovation is about to be completed, and we hope to showcase it to you again with a new look. Welcome to stay again! thank you.
Guest User
Stayed in Oct 2023
Solo travellers
14 review
3.2/5
Posted on Oct 18, 2023
Manager super helpful - the member of staff completely useless. Lost my phone and couldn’t speak Chinese, so asked the staff on duty to help me but for some reason they were unwilling to help. Had to wait several hours to actually get any kind of help
Response from Property: Dear guests, thank you for your comments on the hotel! We are very sorry for your experience during your stay at the hotel. Your valuable advice is very important to us, we will inform the relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again, give us a chance to apologize. Looking forward to seeing you again!
Guest User
Stayed in Mar 2023
Business travellers
1 review
4.7/5
Amazing
Posted on Mar 22, 2023
Good hotel location in a downtown of Shanghai . Have KFC and many stores with international grocery .
Response from Property: Dear Guest: Hello! Thank you for choosing Xiaobai! Traveling outside requires a sense of comfort, a sense of kindness, and a sense of warmth. How can we not strive to meet your wishes, because this is also our wish, and everyone who comes to Xiaobai is happy!
Guest User
Stayed in Oct 2023
Business travellers
5 review
4.2/5
Very Good
Posted on Oct 15, 2023
It's good value for money. Excellent location. Will stay again.
Response from Property: Distinguished Guests: Hello! Thank you very much for your support and recognition of all aspects of the hotel, we do everything for each guest to bring a different holiday experience, see your satisfaction and affirmation, we are really very touched, we will continue to work hard to be ready for you to come back at any time!
Samitch
Stayed in Mar 2023
Solo travellers
12 review
4.0/5
Very Good
Posted on Jun 6, 2023
First room smelled like sewage but they swapped the room over fairly quickly and the second room didn't smell like sewage
Response from Property: Thank you for staying in Xiaobai and giving us feedback on your feelings. I am very sorry that this stay failed to meet your expectations. We sincerely hope to get in touch with you and learn more details so as to make corresponding improvements. You can call the hotel switchboard and give us valuable feedback. I hope our improvement will welcome you again!
Michael Paxon
Yushu Double Bed Room
Stayed in Feb 2023
Solo travellers
1 review
4.2/5
Very Good
Posted on Mar 5, 2023
The service matched the price paid. The room was clean and the staff very diligent and professional. The hotel is located right in the busy center of the city and it’s close to almost everything. The subway station was not too far and the bars were even closer. I would book it again if i have to go to Shanghai any other time.
Response from Property: Dear guests: Hello! Thank you for choosing Xiaobai! What we want when we travel outside is comfort, kindness and warmth. How can we not work hard to meet your wishes, because this is also our wish, and everyone who comes to Xiaobai is happy!
Anonymous User
Yushu Double Bed Room
Stayed in Dec 2022
Solo travellers
3 review
3.0/5
Posted on Jan 1, 2023
Reasonably priced and easy to get around. Do not expect the best hotel in the world for the price you pay.
Response from Property: Dear guests: Hello! Every city always has a reason to be missed, and every season has its own scenery. Every hotel has their sweet and warm memories. I hope Xiaobai will be the warmest and most unique one in your memories! Go back to Chang Xiaobai and have a look. Good luck!
Guest User
Stayed in Feb 2023
Solo travellers
12 review
4.0/5
Very Good
Posted on May 9, 2023
Simple and tidy room. Good location for bars and restaurants. Staff were helpful.
Response from Property: Distinguished guests: Hello! Thank you for your strong support to Xiaobai, your satisfaction is the driving force of Xiaobai forward, needless to say, often good! I wish: work smoothly, good mood every day!
Anonymous User
Stayed in Dec 2022
Solo travellers
11 review
4.2/5
Very Good
Posted on Dec 22, 2022
it's good if someone want to visit the SOHO plaza... overall it's good as compared to others. They are friendly and provide the necessary services. Even though it's fine if you don't know Chinese
Response from Property: Dear guests! Thank you for choosing Xiaobai. It's a great honor to serve you. At the same time, thank you for your valuable suggestions. We know that this is our greatest care and help, and we will carefully study and solve it to provide you with a more comfortable and warm stay experience. All staff of the hotel are looking forward to your stay again!
Lucy Gamage
Stayed in Feb 2023
Couples
1 review
5.0/5
Outstanding
Posted on Feb 22, 2023
Was impressed. Nice hotel with a good location, friendly staff, and clean room.
Response from Property: Distinguished guests: Hello! Thank you for choosing Xiaobai. We are glad that you had a pleasant stay in the hotel, thank you for your support and trust in the hotel, and thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!