Ulasan Shangri-La Balagezong Snow Mountain Star Hotel

Pro: Room can see beautiful scenery. Very remote and breath taking view. This is what one pays for. Need to improve: Front desk service non-Existence, need training and improvements. We had a confirmed time with front desk for hotel staff /driver to take us to the designated scenic spots in the hotel vicinity. This was included as part of accommodation package. Late at night, front desk contacted and informed us that the previously agreed and confirmed starting time would have to be delayed by 1 hour, to ‘suit other guests’. Firstly, front desk previously confirmed scenic spot visits were one-to-one but was changed/combined with another big group of guests. Secondly, why was confirmed appointment time changed to suit other guests? We were guests too, and all guests must be treated equally. At the end, through our insistence, the original confirmed time was honoured by front desk, but our treatment by front desk staff is totally unacceptable

Location up high on the mountain. Only have hotel restaurants. My family and another couple friends were assigned rooms that are so cold (11 Deg C in early Apr) including the bed that our guide tried to contact the receptionist to help us adjust the heater. But no one came. So my husband has to personally climb approx. 50 stairs to go to the main lobby as there is no phone in the room. Someone came & tried to adjust it but he said that was the best he could do and asked us to wait for 10 min to see if the heater was working but it didn’t. I asked for a change of room. I have to climb the stairs to the assigned new room to check if the heater is warm. When all ok, then we moved our stuff. The rooms above the main building has different heater and is comfortably warm. Wasted 1.5 hrs of our rest time when we were so tired. Next the bed is hard but the pillows are too soft. Breakfast is just adequate but taste bland. They are helpful but difficult to contact them without physically climb stairs to meet them. In summary, you need a car and ability to climb stairs to stay here.

Very good. Amazing location, amazing service! Highly recommend. We will be back

酒店就在巴拉格宗景區裏面的巴拉村，這次住宿體驗非常好，我們訂的是他家帶獨克宗古城接送的套餐，很方便。管家服務熱情周到，給我們規劃了合理的遊玩路線。下午我們在扎史此木小美女的帶領下遊玩了香巴拉佛塔、迴音壁，我們玩雪、堆瑪尼堆，走懸空棧道，逛了巴拉村，全程小美女陪同，給我們照相、錄視頻，我們玩兒的不要太開心喲。

環境：居於懸崖之上，可稱奇景也。 服務：熱情且貼心，能感受到滿滿的關懷感 設施：比較齊全，但建議增加供氧設備，較高的海拔可能易引起部分人的高原反應。以及電視更新下，遙控器不太好用。

酒店位於景區入面，可以直接揸車到酒店，亦可以搭景區巴士，酒店有管家幫手安排行程，安排車接送去景點，好方便，景區景色一流，好值得住一晚

酒店位於景區內，地理位置得天獨厚，包門票及觀光車接送，幫忙制定行程，早餐味道不錯，房間很大，乾淨衞生，設施齊全，服務態度很好。

開在巴拉格宗景區山上的酒店，也是這個景區的創始人經營的產業之一，服務人員基本是村裡的居民，很淳樸，服務熱情，房間很大山景很美，建議來玩巴拉格宗的一定要住在景區裏，第二天可以第一批次上去佛塔玩雪！房間包含景區門票非常合適！很推薦！

晚上住在山裡的巴拉村，也是景區老闆開在高山上的豪華酒店。景觀非常好，被雪山環繞，如果天氣好可以見到日照金山的。房間超大，貴確實有貴的道理，特別是新開的這一棟，設備都很現代化，除了空調聲音有點大完全沒缺點。 巴拉格宗當地的工作人員真的非常淳樸，遇到每一個人都很善良真誠，我們從迴音壁下山走回酒店。遇到兩位當地司機，都停下來很認真地問我們要去哪兒，需不需要帶我們去村子。下午在天然佛塔也是，怕遊客趕不上大巴，工作人員會跑到雪地裏去喊大家。

酒店套房價格包括了景點門票以及各景點間的接送，另加二百元即可安排從香港里拉到酒店的接送，因此還挺划算的，接我們到酒店的嘉措小哥很陽光及友善，耐心介紹當地的風土人情及斯那定珠董事長的事跡，讓我們很感動；酒店歺廳的小姐姐們也很熱情；我們有興參拜了佛塔及游玩了漂流等項目，漂流時在船頭掌舵小伙子温文尔雅，讓我們感受到有信仰的人的良善；帶我們遊玩及送我們到奔子欄的索南小哥也是很有思想及抱负的年青人，他是被董事長深深感動，希望我們向更多的人宣傳巴拉格宗，他把我們安排到去梅里雪山的車並叮囑司機慢慢開車，另外介紹我們在香格里拉的牛肉歺廳的確好味，謝謝你🙏，感恩遇見嘉措小哥，索男小哥及其他兩位不知道名字的小哥哥及小姐姐，祝你們及斯那定珠董事長健康幸福😊

酒店所處環境一流，風景美極了！管家服務好！房間燈的控制不好，停電、來電後會自動開亮全部燈。故障維修技能需提高，房間地暖挺好，但有滋滋聲，會影響睡眠不好的人。

這次的旅行因為這家酒店難忘而美好 坐落於納帕海網紅打卡點邊，酒店非常大，視野開闊，一望無際的湖泊和高山養心養眼。工作人員也特別熱情而温暖，有暖暖的薑茶和好吃的高山水果。最驚喜的是還有美術館，充滿藝術和人文氣息的酒店，值得來多幾天發呆或者靜心。 一下高鐵River就來接機，帥氣又陽光的大男孩，沒想到他一個湖南的小夥子來香格里拉呆了六年，可見這裏的美景不一般應該是比美女還吸引人哈哈哈，呆久了確實有點讓人不捨得離開。 如果夏天或者秋天來應該更美吧，期待下次和香格里拉再見面。

雪域聖景裏的景觀酒店，非常好，進村的掛壁公路令人驚歎！聖潔的巴拉村，上天賜予的美景，運氣十分好看到了日照金山，何其有幸與之相遇！

巴拉格宗本來衹是路過，沒有想到這麼驚喜，這酒店是唯一可以把車開進去的酒店之一。管家還給安排了行程，太美麗了！