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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.5/5
Baik
107 ulasan
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Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.4
Perkhidmatan4.6
Kebersihan4.4
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Pengguna Tetamu
Suite dengan Pemandangan Gunung
Menginap pada Jun 2024
Rakan-rakan
6 ulasan
4.5/5
Hebat
Disiarkan pada 23 Jun 2024
Rustic and clean hotel with very friendly and helpful staff. Location is good and a walking distance from the main streets in the Dukezong Ancient City. Overall a very pleasant and comfortable stay!
Terjemah
Kvothe90
Bilik Queen dengan Pemandangan Gunung
Menginap pada Jul 2022
Solo
11 ulasan
2.5/5
Disiarkan pada 22 Jul 2022
Based on the price, rating and reviews of this hotel, I was honestly quite disappointed. I wonder if the people writing these reviews stayed at the same hotel? I have traveled a lot around China and stayed in much cheaper hotels/hostels and homestays with better facilities and service.
1.The check in procedure was tedious: I had to provide dates, flight details, train details, and car number plates to explain where I came from and how I entered the town. I did not have to provide any such details anywhere else in my trip through Yunnan. Maybe this is just a local regulation in Shangri-la hotels and not the hotel's fault at all, but it felt so uneccesary since I could provide a green health and travel code and a negative covid test result.
2.The staff are super friendly but they do not go out of their way to provide extra assistance or information about the town, transport etc. Honestly, the service felt unprofessional. I have never stayed in a hotel that has not offered to add my WeChat to make communication easier when dealing with foreigners.
3.My room was not cleaned once in my 4 night stay. On day 3, I was asked "Can we clean your room?". I said yes please. That night I returned, the room was not cleaned and one of the staff members followed me to my to my room to empty the trash cans and provide new towels. I had to ask for bottled water to be resupplied.
4.I had to renew my key card every day. On night 3, my friend and I arrived back late to the hotel after a day of traveling outside and our rooms wouldn't open. There was no one at the reception. We waited 20 minutes before looking for a number to call on the wall outside the hotel. Luckily my travel partner speaks better Chinese than me so we could ask someone to help.
5.The rooms are spacious and very comfortable. Unfortunately, they are not well insulated so you can hear everything from the rooms above and next to you. I could hear other occupants having conversations, snoring, playing on their phones etc.
6.Positives: Decent Chinese breakfast. Excellent location in the ancient town, close to great restaurants, and close to the airport.
7.Overall: not very impressed. Would not recommend to foreigners.
Terjemah
Vicky Gat
Menginap pada Jul 2022
Rakan-rakan
20 ulasan
4.5/5
Hebat
Disiarkan pada 25 Jul 2022
It is a nice place. The staff is attentive. Some rooms are nicer than others, but they are ok
Terjemah
Sandra Milena
Family Friendly Family Room
Menginap pada Jun 2022
Keluarga
7 ulasan
4.2/5
Sangat Baik
Disiarkan pada 30 Jun 2022
We loved the room, big and spacious! The hotel is private and quiet. We liked the space for a family of three. It’s still in the old city, in a development area, 10 minutes away from attractions. It’s clean and the staff are helpful, although only speak Chinese. We used WeChat to communicate and it served the purpose!