Hotel Perniagaan di Sharjah

This hotel is like a sand castle from a fairy tale movie. We had a very nice suite next to the sea with very beautiful views. We got complementary upgrade as our room was on the first floor and a bit close to the swimming pool. All the people who work there are so amazing, Monica, nemma, Allam, and Ahmad the booking manager was sweet and helpful. They upgraded us to the best executive suite during the rain to make sure we are safe. Food was amazing and all service personnel were very professional and quick to accommodate. Very happy we spend our short vacation here. Looking forward to seeing everyone again. I highly recommend Sheraton Sharjah and would visit again for sure.

طاهر يقوم بعمله علي اكمل وجه وبطريقة ممتازة جداً ويقوم دائماً بتنظيف الغرف بطريقة جيدة جدا بالإضافة إلي قيامه بكل ما يطلب منه من أعمال كما أنه يقوم بتغير المفروشات وتعقيم الغرفة والحمام بطريقة آمنة وهو عامل نظافة ممتاز

The price is reasonable, it is clean, and its fragrant smells are very beautiful, soothing the nerves and making us happy. Dealings with the guests are pleasant and smiling, the rooms are beautiful and elegant, and when you request some needs, they provide them quickly and do not delay in fulfilling them.

I love the Hotel, great view of the waterfront; best location - near the City Centre. Room is clean, well maintained, thank you Housekeeping! Breakfast is good. You've got great colleagues! NAMITA from the Breakfast team, proactive, always offering assistance. AYMAN of Front Office - very engaging, professional, great interaction with guests. Also to SALMAN & AKASH of Concierge, proactive, helpful and friendly, also the gentleman at the valet (sorry I didn't get the name, perhaps Nepali, very helpful as well). You have beautiful Hotel and great staff. Keep it up. Will always choose your Hotel if ever we will be in Sharjah again.

الفندق جدا مريح وهادئ و فخم اشكر الطاقم كامل خصوصًا ربيع في الاستقبال و محمد في المطعم شكرًا جزيلًا الغرف نظيفة والخدمة ممتازه و سريعه تصميم الغرف مميز واكثر شيء عجبني تصميم الفندق غريب وعلى طراز تاريخي وبنفس الوقت فخم جدا وانا استمتعت جدا باقامتي فيه وان شاء الله راح اكرر الزيارة

Keep in mind several of these issues are related to the fact that the hotel is understaffed. 1st, they don't always answer the phone (Both when you're staying at the hotel or just considering it) Here are a number of issues we faced during our stay, within the character limit. They increase the AC temp during night time in the summer ”to save power” although it's very hot (＞35 degrees celsius at night) We booked a presidential suite. We were told that the difference between it & an executive suite was that the presidential suite had a jacuzzi, so we figured why not. We were told on the phone that there was valet parking. This was not the case when we arrived. There was no valet parking. There was basement parking, which was a bit narrow/uncomfortable in certain spots but overall fine. Upon arrival, there was only 1 receptionist available. I suggest they hire 1-2 more to deal with customers checking in & out and with those who have questions & to pick up the phone. This poor single receptionist was printing papers, checking ID's, talking with 2 groups of customers checking in as well as a group checking out, answering phone calls, & opening/closing parking gates. The one good thing about our stay was his assistance - Leonardo, so I would like to thank him & I hope he gets a raise. After checking in, we went to our presidential suite. 1st impressions were positive at the beginning - it looked nice & I liked the blue carpet's colour & the paint was bright. However, after that, cracks started to appear in our view. The flat TV screen was small & ancient. It was also bolted in such a way that concealed the ports behind the TV. This led to our 1st negative interaction with maintenance & IT. The person who responded said they were in the process of getting new TVs & that only 2 in the entire hotel had an HDMI cable port. I knew that was false. He insisted. When I kept questioning him about it, he said he'd send someone to check it out. Leonardo the receptionist showed up along with the maintenance guy, & they both unscrewed a screw behind the TV to allow us to check behind it, where we saw there was indeed an HDMI cable & it worked. The bed's mattress was as hard as the floor. The pillows were meh. But the worst thing about the bedroom was this wind chime that was right in front of the A/C vents. I'm not sure what decor genius thought this was a good idea, because it was terrible. Every time we closed our eyes to sleep they would jingle & wake us up. Next, the bathrooms. There were 2, which was good, but one of them had a clogged up sink so the water rose quickly. The other bathroom with the jacuzzi & the shower had a broken heater. The false ceiling had markings of mould/humidity/leaking water & so on. The water coming from the jacuzzi was only lukewarm. It rendered the jacuzzi unusable. The water also had a funny green colour which made it seem unhealthy to use. We complained & after an adventure with the help of a security guy, the rec