Pickalbatros Golf Luxury Suites - All Inclusive

Doesn’t worth the money.

WELCOME: First impressions at reception were good: welcoming staff, attentive, first impressions of grounds were good. No welcoming drink, however there was a bar in the reception area where we were able to get a drink of choice. Offered refreshments, foods, drinks in the buffet, even though it was after 23:30 at night. The grounds were beautiful and well kept, perfectly manicured, and tended to daily (staff were visible working every day maintaining the grounds). ROOMS: Rooms and suites were located in detached blocks, with a golf buggy service to take you to your room if needed for mobility issues. We had upgraded to an Executive Suite, at a charge of £500 for 10 nights for 2 people, which in our opinion was worth the money. The suites are of a superior standard, with a spacious bathroom, plenty of storage, a living area with a desk/vanity, and large flat screen TV - with the ability to Smart Mirror on Samsung Devices. The cleaning and laundry services were satisfactory, however the complimentary robes were small (child’s sizes). If you are above a UK size 6-8 you will struggle to close the robe properly. On occasions, toilet roll was not replaced. Maintenance services available for any issues with the room, we only had minor issues, majority of which were fixed and didn’t affect our holiday (e.g. broken light). ENTERTAINMENT: The entertainment programme was excellent, with musicians in the buffet area both at breakfast and lunch, which was a most welcome background environment. Of an evening, again entertainment was excellent, and although attended well, you could always get a table. A special mention to Erit the children’s entertainer, who from observation was excellent with the kids, but also made an effort to include adults without children. A favourite of ours was the Michael Jackson Tribute Act on the Sunday Evening - FANTASTIC. Every evening after the main act a DJ joined the stage along with back ground dancers, who were professional and enthusiastic. CATERING/SERVICE: Moving on to catering, service and drinks. Regrettably, this lets the Rixos Golf Villas down terribly. First impressions of the buffet were of course at midnight for us, and although the food was limited and luke warm, was not too concerned because of the hour. Very few staff available in the buffet area, and you had to queue at the bar for a drink. Drinks were not replenished, and the wine was not chilled to taste. More annoyingly, after having queued at the bar, albeit only for a few minutes, the bar staff then offered to bring the drinks to the table, and would not allow you to take them yourself. BREAKFAST: First impressions of breakfast were a lot better, with a station for freshly cooked omelettes, a variety of hot and cold dishes, and a fresh fruit station. LUNCH/DINNER: We found both lunch and dinner to be repeated options, some of which were luke warm at best, although throughout the holiday we learnt the best hot food options, as they were being served fre