Mackenzie Motel & Cottages

The motel room itself was quite clean. And seemed nice at first glance however as the evening wore on I noticed more things wrong. There was no cream for the coffee that was in the room and they had none at the main house. The owner said there was a man down the street who sells coffee. Towel rack in the backroom was mostly missing, just one end was on the wall. There is poor water drainage when using the sink or shower. There were no sheets on the bed and no pillowcases, just a comforter, pillows and the mattress cover. I had stayed here several times years ago back about 2010 and it was a beautiful spot to stay. Too bad it isn't like it used to be, no longer a free breakfast either.

We loved it here and would stay again, the only we found was it could be cleaners bit better. The drawers had hairs and crumbs in them and the floors were pretty dirty. But it was very cozy and nice. The heat pump was fabulous. The staff was very friendly. And the gas station across the road is convenient and open 24/7

The floors were dirty, food was still in the fridge from a previous guest and the staff was cold and impersonal. Other than that, our room was fine.

There was no staff at the property when I arrived. I had to call and staff arrived by car but did not offer an apology. The room appeared to not have been cleaned for awhile; there were cobwebs on the ceiling and various other areas of the room including a large spider I found when I was checking out. There were cobwebs and a dead bug beside the bath mat in the bathroom. I did not receive housekeeping services in the morning and had to ask for toilet paper and fresh towels even though “daily housekeeping” is advertised. When the staff arrived with those items I showed him I had also found some clothes in a drawer that were not mine and I showed him the cobwebs and dead bug in the bathroom. He questioned if the men’s clothes I found were mine which I had already stated were not and he said he could get me a new room. I had already stayed one night in this room so I said no, hoping he would refund some of my money. I never heard from anyone again. They take full payment at check in; I do not recommend staying here.

Property was clean and room spacious. There was coffee and maker but no creamer or sugar in room. King size bed with clean bedding put only two pillows. It was an ok stay in an average property. We would likely go back if we were in the area for a night.

The gentleman at the front desk was very nice, check in was easy. The cabin we stayed in was cute but dated. Was shocked to pull the sheets back and find stains on the sheets and the bed skirt was filthy. This will definitely Deter us from coming back.

Inviting exterior, comfortable interior, easy check in with friendly staff, reasonable rates, convenient location. Would stay again, thank you.

The room was lovely. I loved the heat pump, shower and lighted mirror. I was pleased to see soap and shampoo provided. Room was clean and tastefully decorated.

No sugar or creamer for coffee. Little dish was empty. No facial tissue.