Hotel Kolam air panas di Shengzhou

Hotel is clean and breakfast was ok. Location seems a bit far away from the center as there was no shopping center nearby. But would recommend staying here next time.

The hotel staff didn't speak any English at all, but they were quite helpful. The room itself wasn't cleaned and there was clearly visible dirt on the carpet, we also got used, dirty and smelly hotel slippers - I asked the staff by using translator to replace it and clean our room because it wasn't cleaned, the promised to do this. They changed our slippers to new ones but the carpet wasn't vacuumed properly again. Apart from that it was fine. Breakfast was nice, rooms are spacious. The check-in and check-out procedure is time consuming because the staff doesn't know English and their procedures are aged - they copied my whole passport with all the previous trips to China and produced a lot of paper in the process for no reason. The check-out was done and we were asked to wait (to check if we used mini bar or something), but no one told us afterwards we can go so we waited for 5 minutes for no reason, I finally asked if we can go and only then the receptionist said yes xD

酒店位置很好，對面是世紀聯華，離吾悦廣場也不遠。酒店停車場挺大的，十一期間每天都有婚宴。房間蠻大的，衞生情況不錯。

來嵊州參加考試，訂了離考點近的廣廈酒店，比較老了，應該是2012年左右的，後來翻新過，一開始的房間煙味很重，個人不能接受，窗户因為安全問題也沒有辦法開大。一開始想換房間沒同意，説不能保證其他房間沒有煙味，規定是有，但很多人不執行，我也表示了理解。後來實在受不了準備換酒店了，同意給我換房間了，換到的房間應該是好很多，味道方面，全程前台服務員和保潔阿姨態度都挺好的，走的時候還幫忙寄存了行李，可能還是因為年代久了，房間是地毯，比較吸味道。總體維護保養的還可以，大約3到4星的水平，早餐的現煮的米線很好吃。

春節帶家裡人過來旅行。回上海的旅程途經新昌，選了這家新昌隔壁嵊州的四星國賓館，新昌開過來20分鐘不到。出乎意料的好。雖然人多，但是各方面都井井有條。訂酒店的時候忘記了選早餐了。現場直接加了48塊錢一人。小朋友1米5以下，25塊錢。早餐非常的豐富。基本能把嵊州的特色全部羅列在裏面。房間非常乾淨。雖然不大，比較新，窗是雙層玻璃。很安靜，前台的服務態度不錯。電梯速度快。園景很漂亮。以後有機會的話還會再選擇這裏。長廊裏面還有很多好看的佈置。拍拍照很漂亮。游泳池的水温也很適宜。

地理位置優越，交通便利，出行方便，擁有停車場，大廳簡約大方，帶有兩台直通電梯，七樓配置棋牌室，前台服務熱情周到，客房打掃非常及時。

酒店環境整潔，房間佈局堪稱完美，優雅又不失情調，服務周到，讓人無比舒心。給我營造了一種家的感覺，服務員個個彬彬有禮，熱情周到，特別是今天下了很大的雨，又忘了帶傘，服務員小姐姐主動借了一把傘給我，我還説我要去上海，可能還不了傘，她説沒事，先拿着用，特別感動，下次過來入住一定還住這個酒店。

I thoroughly enjoyed my stay in the hotel's family room. The spaciousness of the room provided ample space for my family and me to relax comfortably. The firsthand experience was truly delightful, allowing us to create memorable moments together. While the room boasted a pleasing view, it's worth noting that the positioning of the two beds felt a bit distant, which could be improved for a more cohesive family experience. The sliding bathroom door posed a minor inconvenience as it wasn't the easiest to navigate, and I found myself struggling with it at times. Another minor drawback was the absence of shelves or storage options within the shower area, making it a bit challenging to keep our toiletries organized. Despite these minor shortcomings, our overall experience in the family room was positive. The spaciousness and engaging atmosphere certainly outweighed the small inconveniences we encountered. We left with fond memories of our time there and would consider returning in the future.

剛去時給我們房間不是很好。電視機壞的。 床單也不知道是忘記換了，還是多久沒換 上面有頭髮。和污漬。 叫服務員過來，後來也換了。洗手間沒有排風 洗手間水斗下水也漏水。😅 後來也給我們換了一個房間。但是還是不理想 枕頭套上不知道多久沒換過。一層灰。算了，也不想再叫服務員。於是我們自己也帶枕頭套換了上去。就這麼將就下吧。