Ulasan JEN Shenyang by Shangri-La

room cleanliness, comfort and facilities is amazing. location is still one of the best, if not the best. hotel has two convenience stall at the lobby, located right next to taiyuan pedestrian street. the front desk staff are very helpful, especially 王佳 and "小白白", helping me with the transport arrangement to the airport, as we are a "little" behind time. definitely will stay in this hotel if i am back to Shenyang.

设施：excellent facilities and very large room 卫生：very clean and no smell 环境：excellent location with alot of food around the hotel. 服务：service manager 王佳provided superior service even during last night check. I will stay in this hotel on my next visit in Shenyang

Hotel is located not far from raiway station on a busy street. and just a next to pedestrian street. thete are shop and restaurants around. Room size is good but it has a carpet floor which is not so clean. bed is good but pillow are much too soft for me.

Super accessible location, with malls and train stations just in walking distance. Staff are friendly too, including receptionist Happy who is warm and nice to talk with! :)

Location is superb and near 沈阳高铁 and 沈阳 metro. Easily accessible to most parts of attraction. Also located at the shopping and F&B area with lots of food option. Room is very comfotable, clean and big. Would like to commend all their frontline staff. All were very profession and customer oriented especially 王佳 who was friendly and attentive to my needs.

This hotel is a great place with affable and warm staff and housekeepers, who have been very helpful and kind to us during our stay. Special compliments to hotel manager who wears a red suit for her great hospitality.

Great stay and convenient location

Location is unbeatable, with malls at our doorstep and Lawsons and Luckin Coffee at the lift lobby. Hotel is a bit old but everything works. Hot water shower great water pressure, great bed, big room. Highly recommend.

Great service! Great location! Really good free americano at the counter! Yum

Location is quite good, near train station and MRT. nearby walking street. the front service is very well. just the room there was some smoking smell.

Bessie is a very good employee. Her gentle voice makes us feel warm. She is very helpful and kind. She gave us considerate service!

Dear Bessie, I am a guest who recently stayed at the hotel where you work. I would like to express my heartfelt gratitude and high praise to you. The care and consideration you have shown in your work have deeply moved me. As a person with a disability, I often require special care and assistance. However, not only did you patiently listen to my needs, but you also proactively provided various thoughtful help to ensure that I could enjoy a comfortable and pleasant stay at the hotel. Your passionate service and professional spirit have undoubtedly brought me an unforgettable experience during my stay. I am delighted to see your care and support for people with disabilities. Your work attitude is undoubtedly a model of hotel service, and a learning example for other employees. I sincerely hope that you can continue to maintain this enthusiasm for your work, and create wonderful stay experiences for more guests who need special care. Thank you again for your excellent service! I wish you success in your work and good health!

This hotel has great location, walking distance from Shenyang Station and close to subway. The staff are very friendly, brought me coffee while I was waiting to check in. The room looks a little bit dated, but everything works and it’s clean. Breakfast is nice and offers a wide selection of food, again the staff at the cafe are very well trained. For the price, the hotel is indeed a pleasant surprise.l

The room is spacious and clean, the staff Nicole Wang is friendly. Highly recommend