Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
9.5/10
Outstanding
5622 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Location9.5
Amenities9.2
Service9.7
Cleanliness9.6
Tapis mengikut:
Susun mengikut:
All reviews(5622)
Positive reviews(5560)
Reviews with photos/video(1262)
Friendly front desk staff(453)
Perfect for business trips(386)
Convenient for shopping(379)
Delicious breakfast(182)
Tasty coffee(107)
Close to train station(78)
Awesome gym(22)
Children's amenities available(14)
Negative reviews(62)
Brandon104
Deluxe King Room
Daftar masuk pada Jan 2025
Couple
9 ulasan
8.5/10
Very Good
Disiarkan pada 28 Feb 2025
Very strategic location. A lot of foods and shopping. Price from low end to high end. Interesting places all located around 4-5km (around 10-15 RMB taxi fare)
6/12
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for your wonderful review! We are thrilled to know that you found our hotel's location to be extremely strategic, with easy access to a plethora of dining and shopping options. It's fantastic to hear that you appreciated the diverse range of pricing, catering to various budgets. We are also delighted to know that interesting places of interest are all within a convenient 4-5km radius (approximately a 10-15 RMB taxi ride), making your stay even more enjoyable and convenient. Your satisfaction is our utmost priority, and we strive to ensure that our guests have an unforgettable experience during their stay. Thank you for recognizing the efforts we put into providing a prime location that enhances your travel experience. We sincerely hope to welcome you back in the future and provide you with an even more exceptional service experience. Wishing you all the best and happy travels!
LionelTan
Apartment
Daftar masuk pada Dis 2024
Couple
3 ulasan
10/10
Outstanding
Disiarkan pada 6 Jan 2025
room cleanliness, comfort and facilities is amazing. location is still one of the best, if not the best. hotel has two convenience stall at the lobby, located right next to taiyuan pedestrian street. the front desk staff are very helpful, especially 王佳 and "小白白", helping me with the transport arrangement to the airport, as we are a "little" behind time. definitely will stay in this hotel if i am back to Shenyang.
Jawapan daripada Pihak Penginapan: Thank you for staying at JEN Shenyang by Shangri-La recently, We are glad that you enjoyed your stay and satisfied with the service staff. I am looking forward to seeing you again. Whether you are a business or leisure traveler, staying for a day or a week, I will help you explore and discover the endless pleasures of Shenyang.
Khoy Kheng
Deluxe Twin Room
Daftar masuk pada Mei 2025
Couple
18 ulasan
9.0/10
Great
Disiarkan pada 29 Jun 2025
This is an old but well-maintained hotel. Air-conditioning worked perfectly in a hot summer. It's staff were friendly and tried hard to please. Will stay again
Jawapan daripada Pihak Penginapan: (本酒店點評分4.7分)尊敬的客人您好!感謝您對酒店的滿意及對服務的認可!我們一直堅持發自內心的待客之道,從引人注目的大行動到體貼入微的小細節,全力以赴奉上更高標準的優質服務。真誠的期待您的下次光臨!
Guest User
Deluxe Twin Room
Daftar masuk pada Mei 2025
Business traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 6 Jul 2025
This is a very nice hotel. The rooms are spacious and clean, the breakfast is great, there is a good workout room, and the laundry service is very convenient. And the front desk staff is wonderful--Bessie, Belle, and Mary were all very friendly and helpful in getting me checked in and making me feel very welcome at this hotel. Would highly recommend!
Jawapan daripada Pihak Penginapan: (本酒店點評分4.7分)尊敬的客人,感謝您入住瀋陽JEN酒店及對Bessie、Belle、Mary服務的認可!能為您帶來滿意的入住體驗,我們深感榮幸。瀋陽JEN酒店致力於打造舒適如家的體驗,您的滿意是我們最大的動力。我們期待您的再次光臨,祝您生活愉快!
Bernard shenyehuan
Deluxe King Room
Daftar masuk pada Mei 2025
Business traveler
3 ulasan
10/10
Outstanding
Disiarkan pada 12 Jun 2025
非常感谢Bessie !非常棒!I had a very good stay here. She is very friendly, helpful and polite. Fantastic service! Thank you! I will be back again.
Jawapan daripada Pihak Penginapan: (本酒店點評分4.7分)尊敬的客人,感謝您入住瀋陽JEN酒店及對王佳服務的認可!能為您帶來滿意的入住體驗,我們深感榮幸。瀋陽JEN酒店致力於打造舒適如家的體驗,您的滿意是我們最大的動力。我們期待您的再次光臨,祝您生活愉快!
Sebastian
Deluxe King Room
Daftar masuk pada Jun 2025
Family
18 ulasan
8.5/10
Very Good
Disiarkan pada 3 Jul 2025
Very nice and attentive staff
Great location
Not to be mixed up with the Shangri-la
Jawapan daripada Pihak Penginapan: (本酒店點評分4.7分)尊敬的客人,感謝您入住瀋陽JEN酒店及對服務的認可!能為您帶來滿意的入住體驗,我們深感榮幸。瀋陽JEN酒店致力於打造舒適如家的體驗,您的滿意是我們最大的動力。我們期待您的再次光臨,祝您生活愉快!
YOON SING
Deluxe King Room
Daftar masuk pada Apr 2025
Solo traveler
27 ulasan
8.5/10
Very Good
Disiarkan pada 13 Jul 2025
Room is quiet. Surrounding has many restaurants. Within walking distance from highspeed rail station.
Jawapan daripada Pihak Penginapan: (本酒店點評分4.7分)尊敬的賓客,您好!感謝您選擇入住瀋陽JEN酒店,併為我們留下點評意見及對酒店的認可。我們非常榮幸能夠為您提供舒適愉快的入住經歷,並將一如既往地為每一位客人提供熱情好客的服務。歡迎您下次再來瀋陽旅行,我們期待着您的再次光臨!
Cy Feng
Superior King Room
Daftar masuk pada Ogo 2024
Business traveler
26 ulasan
10/10
Outstanding
Disiarkan pada 21 Sep 2024
设施:excellent facilities and very large room
卫生:very clean and no smell
环境:excellent location with alot of food around the hotel.
服务:service manager 王佳provided superior service even during last night check. I will stay in this hotel on my next visit in Shenyang
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for staying at JEN Shenyang. We are glad that you enjoyed your stay and satisfied with the service .We will continue to create a good environment and unforgettable experience for you with our enthusiastic and active attitude and considerate and friendly service. We look forward to seeing you again, wish you a happy life!
Guest User
Deluxe King Room
Daftar masuk pada Dis 2024
Solo traveler
1 ulasan
9.5/10
Amazing
Disiarkan pada 2 Feb 2025
It is an excellent hotel! Super clean and service staff is super friendly. They went out of their way to help you. Jenny and Max are great!
Jawapan daripada Pihak Penginapan: (本酒店點評分4.7分)尊敬的客人,感謝您入住瀋陽JEN酒店及對Jenny及Max服務的認可!能為您帶來滿意的入住體驗,我們深感榮幸。瀋陽JEN酒店致力於打造舒適如家的體驗,您的滿意是我們最大的動力。我們期待您的再次光臨,祝您生活愉快!
Suwanna
Superior Twin Room
Daftar masuk pada Jun 2024
Couple
30 ulasan
8.5/10
Very Good
Disiarkan pada 24 Jul 2024
Hotel is located not far from raiway station on a busy street. and just a next to pedestrian street. thete are shop and restaurants around. Room size is good but it has a carpet floor which is not so clean. bed is good but pillow are much too soft for me.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for staying at JEN Shenyang by Shangri-La recently, We will continue to create a good environment and unforgettable experience for you with our enthusiastic and active attitude and considerate and friendly service. We look forward to seeing you again, wish you a happy life!😊
Tay Shuling
Superior Twin Room
Daftar masuk pada Jun 2024
Family
11 ulasan
10/10
Outstanding
Disiarkan pada 23 Jul 2024
Super accessible location, with malls and train stations just in walking distance. Staff are friendly too, including receptionist Happy who is warm and nice to talk with! :)
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for staying at JEN Shenyang by Shangri-La recently, We are glad that you enjoyed your stay and satisfied with the service staff Happy. I am looking forward to seeing you again. Whether you are a business or leisure traveler, staying for a day or a week, I will help you explore and discover the endless pleasures of Shenyang.😊
Leonlsy
Deluxe King Room
Daftar masuk pada Mei 2025
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 26 Jun 2025
Hotel staff were very helpful, location is convenient.
Jawapan daripada Pihak Penginapan: (本酒店點評分4.7分)尊敬的客人,您好!很感謝您對我們酒店的評價及對服務的認可。您能在出遊之時選擇入住我們的酒店是我們的榮幸,我們一直傳承亞洲的優秀傳統,努力為您創造良好的環境及難忘的體驗。期待您的再次光臨,祝您生活愉快!
Guest User
Deluxe King Room
Daftar masuk pada Dis 2024
Couple
2 ulasan
5.5/10
Disiarkan pada 10 Jan 2025
Staying at the Jen Hotel in Shenyang was not a good experience, despite its good location. At check-in time we were asked to leave a deposit equivalent to 100% of the pre-paid hotel stay. This requirement was not described in the hotel reservation, or at least not easy to be found. This was the first time that I experienced this having travelled to several countries. The hotel manager had to personally waive this requirement as we didn't think it was applicable. On the first night my wife started feeling itchy for no apparent reason. On the second night she developed a severe alergic reaction with rashes all over the body that caused her to go to the hospital at 1:30 am. We started suspecting that the source of allergy was the forced ventilation combined with the lack of fresh air that was moving impurities from the soiled carpet that seems to be in need of steam cleaning. When we got back to the hotel the following day -we were unable to contact the hotel by phone earlier because the only telephone number listed seemed to be out of service- we requested that the room window be opened. Things then started to get better for my wife and she was able to stay in the room without feeling ill again.
Jawapan daripada Pihak Penginapan: 尊敬的客人,您好!對您在酒店的不愉快體驗深感抱歉,並對您和您的妻子所遭遇的不便與健康問題表示深切的關切。非常感謝您的寶貴反饋意見,我們已將您的反饋傳達給相關部門,並優化我們的按金政策,確保在預訂過程中清晰、準確地告知所有費用細節,以避免未來再次發生類似情況。同時,我們已對酒店員工進行了進一步的培訓,以確保在面對此類情況時能夠迅速、妥善地解決問題。對於您妻子在酒店期間出現的過敏反應,我們將對房間進行徹底的清潔與消毒,並將特別關注地毯的清潔狀況,嚴格執行房間的衞生標準。關於您提到的電話號碼停用的問題,我們進行了內部核查。通常情況下,我們的聯繫電話是保持24小時暢通的,以確保客人能夠及時聯繫到我們。同時,我們也確認了在您反饋期間,酒店確實接到了其他客人的電話,並未出現大規模無法接通的情況。我們非常感謝您的反饋,您的寶貴意見是我們改進服務的動力。我們始終致力於提供優質的服務和便捷的設施,以確保每一位客人都能享受到愉快的住宿體驗。您的滿意是我們最大的動力。我們期待您的再次光臨,祝您生活愉快!
aaabbbb1111
Deluxe King Room
Daftar masuk pada Jun 2025
Couple
5 ulasan
10/10
Outstanding
Disiarkan pada 14 Jul 2025
Everything was great. Right next to train station.
Jawapan daripada Pihak Penginapan: (本酒店點評分4.7分)尊敬的客人您好!感謝您對酒店的滿意及認可!我們一直堅持發自內心的待客之道,從引人注目的大行動到體貼入微的小細節,全力以赴奉上更高標準的優質服務。真誠的期待您的下次光臨!
Tan
Superior King Room
Daftar masuk pada Okt 2024
Solo traveler
4 ulasan
10/10
Outstanding
Disiarkan pada 23 Nov 2024
Location is superb and near 沈阳高铁 and 沈阳 metro. Easily accessible to most parts of attraction. Also located at the shopping and F&B area with lots of food option. Room is very comfotable, clean and big. Would like to commend all their frontline staff. All were very profession and customer oriented especially 王佳 who was friendly and attentive to my needs.
Jawapan daripada Pihak Penginapan: Thank you for staying at JEN Shenyang by Shangri-La recently, We are glad that you enjoyed your stay and satisfied with the service staff. I am looking forward to seeing you again. Whether you are a business or leisure traveler, staying for a day or a week, I will help you explore and discover the endless pleasures of Shenyang.