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Kami Memadankan Harga
1 malam
Ulasan Tetamu
3.9/5
318 ulasan
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Ulasan yang disahkan
Persekitaran4.0
Kemudahan3.7
Perkhidmatan3.9
Kebersihan3.9
Tapis mengikut:
Atur mengikut:
Semua ulasan(318)
Ulasan positif(284)
Ulasan dengan gambar/video(71)
Lokasi yang strategik(33)
Kemudahan yang sederhana(27)
Lokasi yang sesuai(26)
Berdekatan dengan metro(15)
Sarapan pagi yang lazat(11)
Penyambut tetamu yang peramah(8)
Tempat letak kereta yang sesuai(7)
Sesuai untuk perjalanan perniagaan(4)
Ulasan kurang baik(34)
Pengguna Tanpa Nama
Bilik Twin Perniagaan
Menginap pada Okt 2024
Bisnes
12 ulasan
3.5/5
Disiarkan pada 18 Nov 2024
Golden Lustre is an old hotel with a very good location. However, it needs a spruce up urgently. There is that 'old hotel smell' once one enters the lobby.
The room feels damp and I found two German cockroaches in the bathroom!
No, sorry this is one hotel to avoid!
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,We are truly sorry for the unpleasant experience you had during your stay at Golden Lustre. Your feedback is of utmost importance to us. We are already taking immediate action to address the issues you mentioned. The hotel will undergo a thorough cleaning and renovation process to get rid of the smell and improve the overall environment. We will also enhance our pest control measures to ensure that such incidents do not occur again. We hope you can give us another chance in the future to make it up to you.
Pengguna Tetamu
Discount Business Double Room
Menginap pada Nov 2024
Melancong bersama rakan
7 ulasan
3.2/5
Disiarkan pada 4 Jan 2025
Near Subway and suitable to transportation. It is too old to all equipments
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,Sorry about the old equipment. We're close to the subway for easy travel. We've planned to upgrade the equipment soon. Thanks for your understanding.
Maxime Gregory Gilles
Bilik Double Perniagaan
Menginap pada Mei 2023
Pasangan
24 ulasan
1.7/5
Disiarkan pada 9 Jul 2023
Horrible bed as there is no mattress but only the wooden bedspring. Bathroom old and dirty, couch with bugs
Will not go back
Terjemah
6/13
Jawapan daripada Pihak Penginapan: Dear guests,I am sorry to bring you a bad exprience,we will improve their own shortcomings,thank you for your advice.
Nathan.Chan
Bilik Double Perniagaan
Menginap pada Jul 2023
Keluarga
7 ulasan
4.0/5
Sangat Baik
Disiarkan pada 14 Ogo 2023
Not bad, will book once again, enjoy my family trip! Staff is so nice!!! LOL
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests: We are very glad that you had a wonderful holiday with your family in the hotel. Your comments are the best affirmation and encouragement to our service. We have a lot of promotions, please continue to pay attention to us, you are welcome to visit again!
樊太
Family Interconnecting Room
Menginap pada Mei 2023
Keluarga
12 ulasan
4.2/5
Sangat Baik
Disiarkan pada 26 Jun 2023
All staff is super nice, we booked a family connect room, room is big but the hotel is old, the carpet full with filth, and the room smell bad.. location is very convenient, starbuck is near by there also. Those who plan to go in the near future, must think before your trip, guests staying at the hotel now will be closely screened, the staff will ask for all document of the person who stayinglikkk there, and ask for photo together, im feel abit weird about this..overall we feel I am very satisfied with the hotel, except for the hygiene, but if someone who dont care about the cleaness , this would be a good choice.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your affirmation of the hotel,the hotel has been open for 35 years,we will improve the facilities,look forward to your next visit.
Pengguna Tetamu
Bilik Twin Perniagaan
Menginap pada Sep 2023
Solo
117 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Okt 2023
Very good value for money, discount given to me as first time guest for RMB30 a breakfast. Friendly staff and very clean.
Terjemah
Jawapan daripada Pihak Penginapan: 非常感謝您的肯定,您的信任和支持是我們努力的動力。感恩遇見!
Pengguna Tanpa Nama
Bilik Twin Perniagaan
Menginap pada Jan 2024
Keluarga
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 1 Mac 2024
The environment is fine, but the television signal is quite weak
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for taking the time out of your busy schedule to provide your opinions and suggestions.We value all of our guest's feedback and drive to provide services beyond expectations. Thank you again for your feedback. Looking forward to your next stay!
Hasmik
Bilik Double Perniagaan
Menginap pada Jan 2023
Pasangan
17 ulasan
4.7/5
Menakjubkan
Disiarkan pada 11 Feb 2023
It is a nice hotel with friendly staff. There's a subway station right next to the hotel which is really convenient. The room was clean and cosy. It would be better if the staff speaks better English.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your comments, your comments are very important to us, detailed service has been the focus of our special attention for a long time, I am glad you can mention us in time, look forward to your coming again!
Pengguna Tetamu
Bilik Double Perniagaan
Menginap pada Nov 2024
Melancong bersama rakan
4 ulasan
3.0/5
Disiarkan pada 27 Dis 2024
Good….
Terjemah
Jawapan daripada Pihak Penginapan: 在這紛擾的世界中,能成為您旅途中的一抹温馨,是我們莫大的榮幸。您的滿意,是我們不斷前行的動力。期待在未來的日子裏,與您分享更多生活的美好瞬間。
Jawapan daripada Pihak Penginapan: 尊敬的客人您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,讓客人享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,對於您的反饋,我們已記錄在冊,並就此討論一系列的解決方案,後續將不斷提升改善,為您下次蒞臨做好準備,再次感謝您的反饋,期待您的再次入住!
Jawapan daripada Pihak Penginapan: 尊敬的賓客,您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝新年快樂,生活愉快!
Jawapan daripada Pihak Penginapan: 看到貴賓您的點評酒店小夥伴們萬分開心。很榮幸我們的服務得到您的評價,我們一貫 保持熱情真摯地為客人服務。酒店地處羅湖中心區,位於繁華的商業圈,附近有華貿、金光華廣場等商城,舒適、靜謐、温暖、樸實的住宿空間是我們酒店人致力為您打造的生活方式,期待您下次光臨!謝謝!
Happyhe
Bilik Double Perniagaan
Menginap pada Nov 2024
Solo
104 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Dis 2024
這家酒店的服務人員很熱情,前台小劉,小邱,服務很好。值得推薦!
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客:您好!很高興您選擇入住金碧酒店,細節服務一直是我們長期以來尤為關注的重點,很高興您能及時提點我們!酒店地處繁華地段,有着都市的熱鬧和方便,酒店自助早餐品種豐盛,美味可口!家,是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,酒店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,祝您旅途愉快!!