Ulasan Raffles Shenzhen

Jawapan daripada Pihak Penginapan: Dear _TIHK1b90p9wf***, warmest welcome to Raffles Shenzhen. Your praise has made our day! Cleanliness, a great location, and friendly staff are core elements of our service. We're thrilled to have provided you with an excellent experience. We sincerely hope to see you again soon and continue to exceed your expectations. Raffles Shenzhen Butler Team

Jawapan daripada Pihak Penginapan: Dear guest, thank you so much for your compliment! We are delighted to hear that she has left such a positive and outstanding impression on you. Our team always strives to provide the best service, and she is a dedication and excellence are a great example. We will surely convey your compliments to her and continue to work hard to ensure that every guest has a memorable and satisfying experience with us. Looking forward to serving you again in the future！Raffles Shenzhen Butler Team

Jawapan daripada Pihak Penginapan: Dear TSXX671ebtr****,Welcome back to Raffles Shenzhen, home away from home!It's our great pleasure to be choosen for a quick business trip.Our butler team will alway standby for anything you need and take care of you every time of your stay.Thank you and best regards,Robert YipEAM

Jawapan daripada Pihak Penginapan: Dear M631430****，Thank you for your recent patronage of Raffles Shenzhen and we are glad to learn that you had a wonderful stay with us.On behalf of the entire team of Raffles, I would like to thank you for your support as well as recognizing their efforts in going beyond their duties to provide best service and convenience to you. Your kind words meant a lot to us and we hope to see you again in the not too distant future!Sincerely,Samuel Wong General Manager Raffles Shenzhen

Jawapan daripada Pihak Penginapan: Dear _TSHK671fle0****,Thank you for sharing your valuable feedback about your recent stay at Raffles Shenzhen.We highly appreciate your input as it allows us to continually enhance our services. Rest assured, we take your concerns seriously and it would be our privilege to address them personally.We genuinely hope that you will grant us the opportunity to exceed your expectations in the future. If your travels bring you back to Shenzhen, we would be more than delighted to welcome you once again to Raffles Shenzhen and ensure your stay surpasses all expectations. Thanl you very much. Warm regards,Samuel WongGeneral ManagerRaffles Shenzhen

Jawapan daripada Pihak Penginapan: 尊敬的M252428****，您好！ 感謝您選擇下榻深圳鵬瑞萊佛士酒店——您在深圳灣雲端的家外之家！ 感謝您在百忙之中抽時間為我們點評，很開心收到您的滿分好評！我們也一定會繼續關注我們的服務，持續不斷地為賓客提供美好的入住體驗，同時也十分期待您的再次入住！ 順頌商祺 葉浩明 行政副總 深圳鵬瑞萊佛士酒店

Jawapan daripada Pihak Penginapan: Dear E296615****,Thank you for your recent patronage of Raffles Shenzhen and we are glad to learn that you had a wonderful stay with us.On behalf of the entire team of Raffles, I would like to thank you for your support as well as recognizing their efforts in going beyond their duties to provide best service and convenience to you. Your kind words meant a lot to us and we hope to see you again in the not too distant future!Sincerely,Samuel Wong General Manager Raffles Shenzhen

Jawapan daripada Pihak Penginapan: Dear _ZFB508378****，Thank you for taking the time to share with us about your recent stay at Raffles Shenzhen. We are disappointed to learn that your experience with us fell short of your expectations. Your feedback is important to us, and we appreciate the opportunity to address your concerns.We would like to offer our sincere apologies for any inconveniences you experienced during your stay, particularly related to your pool experience. We value our guests' satisfaction above all else and will take immediate action to investigate and rectify the issues you have raised. Kindly contact myself directly on sharing more detail with us. We truly hope that you will give us another opportunity to provide you with a flawless experience. Should your travels bring you back to Shenzhen, we would be delighted to welcome you back to Raffles Shenzhen and make your stay truly exceptional.Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience. If there is anything else we can assist you with, please do not hesitate to contact us directly.Yours sincerely,Samuel WongGeneral Manager

Jawapan daripada Pihak Penginapan: 尊敬的賓客，感謝您入住深圳地標——深圳鵬瑞萊佛士酒店並得到您對禮賓部同事Naomi、Jay、Levi和Henry服務的高度認可。十分欣喜和榮幸得知您在這都市綠洲中度過了一段美好的萊佛士之旅。您的肯定是對我們工作最大的鼓勵，我們會繼續努力，致力於為每一位到店的賓客營造一個靜謐怡人的温馨綠洲，供賓客休憩身心，感受生活，盡享舒適，傾力奉上殷勤周到的服務。最誠摯的祝福與問候，黃禮邦總經理深圳鵬瑞萊佛士酒店

Jawapan daripada Pihak Penginapan: Dear _TSXX671dwf9****,Thank you for your recent patronage of Raffles Shenzhen and we are glad to learn that you had a wonderful stay with us.On behalf of the entire team of Raffles, I would like to thank you for your support as well as recognizing their efforts in going beyond their duties to provide best service and convenience to you. Your kind words meant a lot to us and we hope to see you again in the not too distant future!Sincerely,Samuel Wong General Manager Raffles Shenzhen

Jawapan daripada Pihak Penginapan: 尊敬的賓客，很榮幸有機會迎接您下榻雲端之家 - 深圳鵬瑞萊佛士酒店。非常欣喜地得知您在酒店度過了難忘的時光。我們會繼續努力，致力於為每一位品質旅行者營造一個靜謐怡人的温馨綠洲，供賓客休憩身心，感受生活，盡享舒適，傾力奉上殷勤周到的服務。誠摯期待有機會再次迎接您的光臨。順頌商祺黃禮邦總經理

Jawapan daripada Pihak Penginapan: 尊貴的C851042，您好！能讓您的入住體驗如此愉快，我們真是太開心啦！為您退差價、升級房型只是我們希望給您更好體驗的小小心意，很高興這幸運的安排讓您滿意。夜景是我們酒店的一大亮點，天氣不佳沒能讓您白天盡情欣賞周邊景色，實在有些遺憾，期待下次您能領略到它全天候的美。我們已經迫不及待盼着您下次來深圳再入住啦，一定給您安排更完美的體驗！您的萊佛士管家

Jawapan daripada Pihak Penginapan: 尊敬的_TSHK6722lro****，您好！衷心感激您對深圳萊佛士酒店的高度讚譽！我們的服務團隊始終將專業與熱忱融入每一個服務細節，衹為給您帶來賓至如歸的體驗；客房設計凝聚了無數巧思，致力於為您打造現代舒適、設施完備的休憩空間，窗外的迷人景緻更是錦上添花。酒店從整體設計風格到公共區域、走廊的裝飾，都精心雕琢，力求營造出優雅且令人放鬆的氛圍。而酒店餐廳豐富多元的菜單，更是我們向美食愛好者遞出的誠意之作。無論是商務出行還是休閑度假，我們都期望能成為您的不二之選。期待在未來的日子裏，您能繼續選擇深圳萊佛士酒店，我們將持續為您呈現無與倫比的高端體驗 。您的萊佛士管家

Jawapan daripada Pihak Penginapan: 尊敬的M531569****，您好！非常開心收到您的好評，看到您對我們的管家和前台小夥伴們的認可，我們倍感榮幸。我們一直秉持着熱情、專業、貼心的服務態度，致力於為每一位客人打造舒適的入住體驗，您的讚揚是對他們最大的鼓勵。我們會繼續努力，期待您的再次光臨，祝您生活愉快！您的萊佛士管家