Renaissance Shenzhen Bay Hotel

Great hotel, all the amenities are available and it is properly staffed.

Nice hotel, good service. Close to SZ Bay and shopping malls.

Beautiful rooms, directly located at a metro station, we received a free room upgrade, which gave us a great view over the bay and a golf course

Clean Quiet Goo view

The stay was amazing. Front desk was really helpful and helped us upgrade upon arrival. View was good and cleanliness of the room was of very high standard. Bartender was very friendly and when I said my cocktail was too sour she immediately offered to make me another one. Overall brilliant weekend experience.

I recently had the pleasure of staying at the Renaissance in Shenzhen, and I must say that my experience was nothing short of exceptional. From the moment I stepped into the hotel until the day of my departure, the hospitality and warmth extended by the staff, particularly Cherry and Olina, made my stay truly memorable. Upon arrival, I was greeted by Cherry and Olina with a genuine smile and a warm welcome. Her professionalism and attention to detail were evident as she efficiently checked me in, providing all the necessary information about the hotel's facilities and amenities, ensuring that I had everything I needed for a pleasant stay. What impressed me the most about both Cherry and Olina was their genuine commitment to customer satisfaction. They consistently displayed a high level of professionalism, courtesy, and attentiveness, making me feel like a valued guest. They were always ready to assist with a warm smile, and their genuine interest in ensuring that I had a memorable stay was evident in every interaction. Moreover, the rest of the hotel staff also demonstrated the same level of hospitality and friendliness. The housekeeping staff maintained my room impeccably, and the restaurant staff provided excellent service and delectable culinary offerings. The Renaissance Shenzhen itself is a stunning property with elegant decor, well-appointed rooms, and top-notch amenities. The comfortable bed, spacious bathroom, and modern conveniences provided a luxurious retreat after a long day of exploring the city. The hotel's facilities, including the fitness center and swimming pool, were also maintained to a high standard. Furthermore, the location of the hotel was ideal, with easy access to Shenzhen's major attractions and business districts. Whether I wanted to explore the vibrant cityscape or indulge in the local culinary scene, everything was within reach. In conclusion, my stay at the Renaissance Shenzhen was truly exceptional, thanks in large part to the outstanding hospitality of Cherry and Olina. Their warm and attentive service, along with the rest of the staff, created a welcoming and memorable experience. I would highly recommend this hotel to anyone visiting Shenzhen, and I look forward to returning on my next visit.