Ulasan Deyefeng Boutique Hotel (Shenzhen Bao'an Lingzhi Subway Station)

Jawapan daripada Pihak Penginapan: I am very glad to hear that you have a happy time here, and thank you for your satisfaction with the hotel and your high opinion of the staff. The hotel is very honored to make you have a homelike stay experience. We look forward to meeting you again.

Jawapan daripada Pihak Penginapan: Thank you for your wonderful comment! We’re thrilled to hear you had a great experience with us. Looking forward to welcoming you back soon.

Jawapan daripada Pihak Penginapan: Dear guest: We are very pleased to know that you had such a wonderful impression from your message, and hope you can continue to follow Deyefeng Hotel in the future, and tell us more about your feelings and experiences during your next stay, and we look forward to your next visit!

Jawapan daripada Pihak Penginapan: 尊敬的賓客：您好！感謝您選擇德業豐酒店，非常榮幸能為您服務。多年來我們一直秉承着 “ 以顧客滿意為中心 ” 的精神，為每位顧客創造 “ 家外之家 ” ，感謝您對德業豐酒店服務的認可，期待您及家人的再次下榻！

Jawapan daripada Pihak Penginapan: Dear guests: Hello! Thank you for your stay and your high recognition in all aspects of the hotel. Our management team has been instilling the concept of serving family and friends to our staff, so that guests feel like home. We will do better to strive for your next perfect five points! Wish: Well!

Jawapan daripada Pihak Penginapan: Dear guest, we apologize for the poor stay you experienced. When you reported the air conditioning noise at 7:00 AM, the front desk immediately provided you with noise-canceling earplugs. Since the hotel was fully booked, we couldn't offer you a new room. We also informed you that a new room was available and promptly moved you in. You didn't respond and continued to rest until you checked out at 12:55 PM. Upon learning of your departure, the staff immediately went to the room to inspect the issue you reported. Indeed, there was a slight noise coming from the air conditioner, not a roaring noise. The room was also not as dirty or messy as you described. The hotel manager immediately contacted you upon checkout and offered a compensation plan, which you agreed to. Our hotel is committed to providing high-quality services and a welcoming atmosphere. This unexpected situation is unwelcome. If you had reported this to the front desk upon arrival, we believe we could have handled it better and provided you with a better experience. We apologize again for the inconvenience you experienced.

Jawapan daripada Pihak Penginapan: Your sincere apology is a valuable opportunity for us to develop. We know that no matter how sincere the apology, it cannot wash away the discomfort you felt at that time. However, we hope that you can show us your determination with real actions. In the future, we will strengthen the training of our staff to improve the meticulousness and professionalism of the hygiene inspection, and will not miss any blind spots in hygiene. If you choose us again, please let us know directly, and we will give you priority in arranging the room with the newly upgraded cleaning process and give you exclusive move-in treatment. Excellent service and clean and comfortable environment will make you feel our changes. Once again, we sincerely apologize for the inconvenience caused to you, and we look forward to having the opportunity to bring you a satisfactory move-in experience!

Jawapan daripada Pihak Penginapan: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Deyefeng Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaofeng looks forward to your visit again!

Jawapan daripada Pihak Penginapan: Thank you for meeting us! Your five-star praise is our treasured medal. Whether it is the warm guest rooms or the enthusiastic service, as long as you need it, we are always online and waiting for your next visit!

Jawapan daripada Pihak Penginapan: Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!

Jawapan daripada Pihak Penginapan: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Deyefeng Hotel will always stand in this city, waiting for your arrival! See you there! Wish you: always smile ^_^!

Jawapan daripada Pihak Penginapan: Dear guests: Hello! The hotel is located in the business district. This location provides great convenience for guests to eat, stay, travel, entertain and shop. The enthusiastic staff of the hotel will escort your travel. If you have any questions during your stay, you can contact the hotel front desk colleagues. We put "family happiness" first. We use the most intimate and warm service to move you. I hope that with our continuous efforts, we can win your 5-point praise next time! Welcome!

Jawapan daripada Pihak Penginapan: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Deyefeng Hotel will always stand in this city, waiting for your coming! See you there! Wish you always smile ^_^!

Jawapan daripada Pihak Penginapan: Dear guest: Hello! We are deeply sorry for the unpleasant experience you have had. From your comments, we regret to see that this stay did not meet your expectations. We apologize again for the inconvenience caused to you. Regarding the air-conditioning noise problem you reported, the hotel general manager attaches great importance to it and has made serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!