Ulasan AC Hotel Santa Marta

Excellent hotel, extremely helpful staff and super location.

Close to the city center if you want to explore it, in front of the “malecon” with many restaurant and business around. However the closest beach is not very clean so if you want something more calm this is not the place. The have good food

It’s very good hotel but when I’m cheak out very early and no helping me anything’s

La estadía fue toda una maravilla, agradecí la atención servicial super descomplicado, la limpieza impecable y siempre dispuesto a satisfacer la imagen estética. La comida fue de gran calidad, a un precio muy justo para lo que se recibía, el menú es variado, sin embargo les faltó de pronto extender un poco más las opciones, pero eso sí, todos los platos son una delicia, hasta el que llega con estómago gourmet quedará encantado. Un hotel MAESTRO en la atención, ideal para estadías también en familia, y las instalaciones muy bonitas, lo único que hacía falta en el hotel es un portafolio más amplio de zonas sociales, como por ejemplo Jacuzzi o Turco, del resto: digno de ser un hotel de 4 estrellas, superando todas las espectativas! Volveremos, hasta la próxima!

Espectacular es lo mejor

They over charged me and they didn’t even care . Run by very young staffs. Definitely not worth the price at all. Won’t recommend , I did stay to another hotel the next 4 days.

Location, look and service was great! The view was Majestic. The travel agency on the lobby was very helpful and got us just what we were looking for. Service at breakfast and dinner was terrific and food delicious. The only suggestion is keeping the pool open a bit longer as 7pm feels early to close

The hotel was clean and in a great neighbourhood. We were able to walk to the markets, bars, restaurants and the beach. The staff was friendly and the rooms were clean and maintained. I highly recommend staying at the AC!

Clean and great stay in Santa Marta! Close to everything and safe to walk considering it’s right next to the police station

Everyone super friendly. Nice rooms with great AC!

I loved the treat and note left by the staff they were so helpful on my trip !

Greeted with smiles and friendliness on the very first day and continued entire stay. Great staff working there. Helpful and take care of any concerns.

Staff was professional, helpful, and very friendly.

I emailed the manager twice during my stay and never got a response to the various issues. Housekeeping was great and got rid of the ants (first two days of 18). Front desk was pretty friendly and one woman in particular was fantastic - I told the manager in emails and received nothing back, sometimes front desk just one person and too busy. Getting ice and water was an issue, key access only for one floor my floor no ice or water. I am sure the restaurant got tired of me going there on the 4th floor from the 18th and they had to go and find some. Location was great, laundry service great, food hit and miss (IE great dinner one night, cold breakfast the next) Friendly staff on desk and security great and friendly. Gym lacked space, lacked even one bench for workout...lacked water and towels (finally they brought in water when I complained).