Hotel berhampiran Hachimanpara Park di Shiojiri

母と2人で10日間宿泊しました。 ホテルは綺麗で、お部屋も清潔で、ベッドも快適でした。 窓から見える山々も美しく、母も喜んでいました。 朝食も悪くはないのですが、 開始時間前から並び、 早く食事を済ませたい方々がほとんどで、時間をずらして遅めに行くと なくなってしまうメニューもありました。 お部屋に持ってきて食べて構わないシステムは大変有難いのですが、持って行ける品数が少なく、お味噌汁とかドリンクは持って部屋に行くのは大変です。 トレーに乗せてご飯やお味噌汁も持っていけると嬉しいです。

Friendly and warm service. In terms of location, no issue with the drive but may need to take taxi to this hotel from the train station. Provide the service of public bath, unfortunately I got no time for a try.

子供の引越で前泊のため宿泊しました。ホテル内に安価で使用できるレンタカーも利用できるのが決め手になりました。 ホテル内に結婚式も挙げられような宴会場もあり、一回のロビーも広めです。駅からも近いのですが到着したのが22時過ぎで少し道に迷いました。客室は壁紙の継ぎ目がはがれていたりして多少古さを感じましたが綺麗に清掃されていました。 到着後、大浴場がありそこには入れてとても気持ちよかった。 朝食も、和定食といった美味しく頂けた。ツイン朝食付き13900円はちょっと高く感じた。

When I booked the hotel, the reviews made me think that it would be good but not amazing. However I was really disappointed. Although not terrible, this hotel was below my standard. Within a short walk to the amazing Matsumoto Castle, the hotel seemed like a nice historic place to stay and enjoy. The hotel itself is rather plain and uninteresting. The room was big but not cozy or really comfortable. The elevator smelled like gasoline as did the basement floor where the women's bath is located. The public baths are small and uninteresting as well. We did not eat dinner here. The breakfast buffet was good. Now, on to the service. Although not rude, the service was cold and overly rule oriented. Although I realize the check-in time is 15:00, most places will not hold on to this dogmatically and to the minute. In other words, if the room is available then let your guests settle in. On this day it was raining, constant and hard, so most guests were cold and wet when they arrived as we were. At 14:10 when I asked if our room was ready the lady at the front dest pretended to check her watch and just no, please wait until 15:00. She didn't check if rooms were ready, but rather preferred the strict rule and have guests, many with children, sit around cold and wet in the lobby. Rules are more important than your customers. I don't agree with that. It is below my standard. On to breakfast, schedule to start at 6:30. We arrive at 6:28 and the lady (different lady) rather aggressively told us to go sit in the lobby rather that stand and wait for 2 minutes. That 2 minutes before 6:30 seemed very offensive for her. So when it came to parking no person came out to greet us or help us. Not normal or good. However I parked in front and headed in, then I was approached and told that I should not park there. Not sure why, but I asked where and was told that there is a parking lot around the corner. So I headed out to the car and started to move when I was approached and told that the parking lot was full. So I asked where I should park and was told that sorry the parking lot was full. So can I stay here? No. Where? the parking lot is full. So where do I park? The parking lot is now full, maybe some people will leave. I got fed up and just walked back into the hotel. A man then said that if I give him my key he will move my car when more spaces open up. Thank you. The next morning, my car was still there, had not been moved, and other cars were parked around me. That was not good reception. Below my standards. Dogmatic adherence to rules is more important than guests. Politeness does not hide that. Below my standards. Disappointed I cannot recommend this hotel.

The hotel location is very good close to train station and bus station across the street. Also, provide breakfast and free drink. It really value for money even the room is small but don’t usually stay at hotel all day so it’s ok.

We decided to stop in Suwa to break up a long drive back to Tokyo. Shinyu looked very good and the price was reasonable. The hotel is renovated and gives a nice modern spa hotel atmosphere. The greeting at the hotel is very nice and the lobby area is beautiful. We felt very welcomed when we arrived. Our room was facing the lake. It was Japanese style with tatami and futons. Nice room, nice view. The public bath was nice. Not huge but felt very good. They have an indoor bath, small outdoor bath, a sauna and a cold bath. Dinner was great, as was breakfast. They were both courses and delicious. Service? Well, this is what makes all the difference. When we book hotels we need to detail my daughter's food allergies which are serious. For this trip we had booked many hotels in a row and for some reason when we booked Shinyu and checked-in we just forgot. It was our fault and when we sat for dinner we saw her prepared meal that she obviously could not eat. The staff at Shinyu didn't miss a beat. The didn't make a big deal about it. No stress. The quickly adjusted and made a wonderful dinner for my daughter and also prepared for her breakfast in similar fashion. Wonderful. Such great service. Maybe the building isn't perfect. But the service was perfect. Shinyu was our last stop on our trip and we left with a smile. Shinyu gets an ”Excellent” from my family.

住了兩種房型，前台在第一晚就幫我安排好房間，並讓我第二天將行李留在房間就好，很省心方便。別館的房間挺舊，但價格低，主樓的湖景房景觀一級！早餐温泉都一樣可以享用。早餐味道很不錯，温泉view也是最棒。做一下電子問卷還有小糖果。旁邊就是間歇泉，離上諏訪站也不過走路12分鐘。總之，很滿意！

朝食が良かった。フルーツ盛りができるくらいフルーツが出る。肉、魚、野菜、惣菜があり、フライばかりに逃げていないところが好感持てます。ヨーグルトもあり、連泊しても飽きずに色々食べることができました。 ベットもシモンズでいいです。 椅子もしっかり背もたれでした。 温泉は小さいけれど本物でした。 ウォーターサーバがあったものプラスです。 紅茶、緑茶、ドリップコーヒーが部屋にあったのでお水を貰ってきて飲んでました。 早めに予約するとお得に泊まれるようですが、コスパはなかなか良いと思います。

入り口が分かりにくく非常に不親切であるが、駅近で便利である。非常に清潔で、自由に使えるラウンジがとてもよい。冷水などのサービスがある。ただし安宿だけあり、共用スペースでのオンライン飲み会や仕事の会議、またカプセルでのいびきなど民度は非常に低かった。

北松本駅から歩いてホテルに行きました。７分？歩いて到着です。フロントの女性は笑顔もあり不快な印象はありませんでした。部屋は、最上階の松本城が見えるお部屋でした。特に夜の松本城は最高にきれいでした。部屋の広さは、少し狭いですが料金から考えると妥当だと思います。大浴場は、小浴場と言った感じです。５人も入れば満員です。しかもコロナ対策が全くしていませんでした。朝食の食事処ですが、バイキング形式でトングなどを使用するのですが、コロナ対策が中途半端でダメ出しです。きちんと入り口にデカデカと手指消毒・使い捨て手袋の使用・マスク着用と明記してありません。使い捨て手袋などは何組かは使用していませんでした。従業員も知らん顔。おまけにマスクもしていない夫婦もいてびっくり。こんな時期なので衛生面には気を使った方がいいと思います。夕食は、松本駅周辺まで歩きましたが意外と近かったです。