Hotel berhampiran JR Narai station, Shiojiri

母と2人で10日間宿泊しました。 ホテルは綺麗で、お部屋も清潔で、ベッドも快適でした。 窓から見える山々も美しく、母も喜んでいました。 朝食も悪くはないのですが、 開始時間前から並び、 早く食事を済ませたい方々がほとんどで、時間をずらして遅めに行くと なくなってしまうメニューもありました。 お部屋に持ってきて食べて構わないシステムは大変有難いのですが、持って行ける品数が少なく、お味噌汁とかドリンクは持って部屋に行くのは大変です。 トレーに乗せてご飯やお味噌汁も持っていけると嬉しいです。

Friendly and warm service. In terms of location, no issue with the drive but may need to take taxi to this hotel from the train station. Provide the service of public bath, unfortunately I got no time for a try.

子供の引越で前泊のため宿泊しました。ホテル内に安価で使用できるレンタカーも利用できるのが決め手になりました。 ホテル内に結婚式も挙げられような宴会場もあり、一回のロビーも広めです。駅からも近いのですが到着したのが22時過ぎで少し道に迷いました。客室は壁紙の継ぎ目がはがれていたりして多少古さを感じましたが綺麗に清掃されていました。 到着後、大浴場がありそこには入れてとても気持ちよかった。 朝食も、和定食といった美味しく頂けた。ツイン朝食付き13900円はちょっと高く感じた。

The hotel location is very good close to train station and bus station across the street. Also, provide breakfast and free drink. It really value for money even the room is small but don’t usually stay at hotel all day so it’s ok.

The hotel is near to Matsumoto Station. The restaurant/reception is at 10th floor which has a nice view of the Alps!

朝食が良かった。フルーツ盛りができるくらいフルーツが出る。肉、魚、野菜、惣菜があり、フライばかりに逃げていないところが好感持てます。ヨーグルトもあり、連泊しても飽きずに色々食べることができました。 ベットもシモンズでいいです。 椅子もしっかり背もたれでした。 温泉は小さいけれど本物でした。 ウォーターサーバがあったものプラスです。 紅茶、緑茶、ドリップコーヒーが部屋にあったのでお水を貰ってきて飲んでました。 早めに予約するとお得に泊まれるようですが、コスパはなかなか良いと思います。

When I booked the hotel, the reviews made me think that it would be good but not amazing. However I was really disappointed. Although not terrible, this hotel was below my standard. Within a short walk to the amazing Matsumoto Castle, the hotel seemed like a nice historic place to stay and enjoy. The hotel itself is rather plain and uninteresting. The room was big but not cozy or really comfortable. The elevator smelled like gasoline as did the basement floor where the women's bath is located. The public baths are small and uninteresting as well. We did not eat dinner here. The breakfast buffet was good. Now, on to the service. Although not rude, the service was cold and overly rule oriented. Although I realize the check-in time is 15:00, most places will not hold on to this dogmatically and to the minute. In other words, if the room is available then let your guests settle in. On this day it was raining, constant and hard, so most guests were cold and wet when they arrived as we were. At 14:10 when I asked if our room was ready the lady at the front dest pretended to check her watch and just no, please wait until 15:00. She didn't check if rooms were ready, but rather preferred the strict rule and have guests, many with children, sit around cold and wet in the lobby. Rules are more important than your customers. I don't agree with that. It is below my standard. On to breakfast, schedule to start at 6:30. We arrive at 6:28 and the lady (different lady) rather aggressively told us to go sit in the lobby rather that stand and wait for 2 minutes. That 2 minutes before 6:30 seemed very offensive for her. So when it came to parking no person came out to greet us or help us. Not normal or good. However I parked in front and headed in, then I was approached and told that I should not park there. Not sure why, but I asked where and was told that there is a parking lot around the corner. So I headed out to the car and started to move when I was approached and told that the parking lot was full. So I asked where I should park and was told that sorry the parking lot was full. So can I stay here? No. Where? the parking lot is full. So where do I park? The parking lot is now full, maybe some people will leave. I got fed up and just walked back into the hotel. A man then said that if I give him my key he will move my car when more spaces open up. Thank you. The next morning, my car was still there, had not been moved, and other cars were parked around me. That was not good reception. Below my standards. Dogmatic adherence to rules is more important than guests. Politeness does not hide that. Below my standards. Disappointed I cannot recommend this hotel.

北松本駅から歩いてホテルに行きました。７分？歩いて到着です。フロントの女性は笑顔もあり不快な印象はありませんでした。部屋は、最上階の松本城が見えるお部屋でした。特に夜の松本城は最高にきれいでした。部屋の広さは、少し狭いですが料金から考えると妥当だと思います。大浴場は、小浴場と言った感じです。５人も入れば満員です。しかもコロナ対策が全くしていませんでした。朝食の食事処ですが、バイキング形式でトングなどを使用するのですが、コロナ対策が中途半端でダメ出しです。きちんと入り口にデカデカと手指消毒・使い捨て手袋の使用・マスク着用と明記してありません。使い捨て手袋などは何組かは使用していませんでした。従業員も知らん顔。おまけにマスクもしていない夫婦もいてびっくり。こんな時期なので衛生面には気を使った方がいいと思います。夕食は、松本駅周辺まで歩きましたが意外と近かったです。

The hotel was a 5min walk from the JR station and the room was very spacious. Places like the Matsumoto Castle and Ishii miso brewery were also within 10-15mins walkable distance. I was also able to check-in earlier than the stipulated time and the staff could converse in English quite well.

This is one of the smaller properties in the Dormy Inn chain. That being said it still has the spa and leashing machines, varied breakfast buffet, late night ramen noodles and good service. There was a loud whistle coming from bad seals in the windows in our rooms and they upgraded us to twins immediately. It was the off season but we felt very well looked after. The location is a short walk from the station and well located.