Pengguna Tetamu
31 Oktober 2024
We Arrived late afternoon on a Sunday, it was extremely busy with Sunday lunches and parking was minimal however we were met and welcomed by Martin in the car park who guided us to a space then into the hotel to our check-in point at the bar and carried my case through whilst giving us a lovely history of the hotel and church behind, he apologised that we would have a little wait to be checked in as all staff were busy but we didn’t mind, a big thank you to Martin. We stayed in the Junior suite (room 4) it was clean, very roomy and very comfortable and the road in the front was busy at certain times of day certainly did not disturb us, I’m not a fan of high rainfall showers but this had a hand held shower attachment but unfortunately it wasn’t able to stay in place so I hope this will be fixed (would have mentioned at checkout/ see later comment on checkout). Breakfast was lovely, no buffet and all cooked to order which we prefer, there were good choices however I was surprised that no porridge/ cereals were on offer, only yoghurt, fruit and granola, so I had the almond croissant it was delicious mind ( I personally don’t like yogurt) the lady that served us each morning was very pleasant and always welcoming, sorry don’t know your name but thank you. We ate two nights in the restaurant and enjoyed it very much (crispy beef salad was great) the staff we encountered were pleasant, welcoming and they all from what we experienced worked hard and never stopped as the hotel was very busy (half term) We checked out with the lady sitting at the bar ( well handed a key over) despite this young lady being pleasant enough and thanked us for the key she failed to to ask us if we had an enjoyable stay and if we were happy with everything or even say have a safe journey home ( which our breakfast server did) it’s the little things like this that go a long way especially when you’ve spent a lot of money for your stay. This however wouldn’t stop us returning as overall we did enjoy our stay in this lovely hotel and good location.
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