Hotel dengan Khidmat Ambil/Hantar di Lyon

Superb room and service. Friendly and understanding staff (especially the morning breakfas crew who came out to inform us the breakfast is ready). Nice smart tv and provided heater/ fan on request.

Hard to find fault for the price and location. It's not 5 star, but it isn't 5 star prices. Nothing wrong with it. Reception staff are nice and helpful. Hotel is very clean. Good room, nothing fancy but good bed and linen. Modern clean bathroom with big shower. Bring your own hairdryer though, you will be there all day if you have long thick hair, it's useless really. Quiet room. Breakfast was good. Good coffee and juice. Good quality plain yogurt and pastries. Also bread, ham, cereals etc. Right next to station which you can walk through to get to Westfield shopping centre. Just across the road for the airport tram etc. Would stay again

This was the second time I had stayed at the Grand Hotel des Terreaux. The hotel is in a central location in Lyon, and I like the style. The service was excellent, they speak English, and I loved the breakfast buffet. The room I stayed in was very nice but on the smaller side, typical for hotel rooms in France. The bed was very comfortable for me, and the room had air conditioning which is great as it can get quite warm in France. Wireless access was included, and fast and reliable. Overall an excellent hotel I can highly recommend.

+ It’s not that far from the center by tram or metro and the main railway station (but I didn’t feel completely safe in this residential area). The bed is big and everything is ok in the room, you have all you need from iron to cattle. It’s more or less clean. You can use a coffee machine for free. The staff was nice and friendly. - Very bad isolation, you can hear everything from the inside and outside (I’m very sensitive when it comes to noise). So I don’t recommend this place for those who struggles to fall asleep or who needs calm atmosphere. There’s no air conditioning in the building (the thing I didn’t take into account when booking my stay in Lyon). The rooms are not even aired so it feels like sauna inside. And the streets around are quite noisy from the traffic so I couldn’t open a window for whole night (but there’s a noisy ventilator that might help). Also the furniture was a bit damaged, the curtains were greasy(looked like someone ate a whole fried chicken and used the curtains to clean his hands). The wallpaper was greasy in some places as well. All in all, it’s a practical place to stay if you’d like to cook your meal or to iron your clothes, there’s enough place not to feel tight. We didn’t cook anything since we traveled to a new city every day. Otherwise I’d recommend just to take a hotel not far from the center. The breakfast costs 10€ but there’s no big choice, so I’d recommend just to take you croissants on the corner of the building and to take a free coffee in the hotel. Or there is also a nice market (Les Halles) with bakeries and fish restaurants just across the road where you can find local products of good quality.

Tres bien et tres pratique. Isidore est tres réactif.

Arrived around 8pm after a 12 hr car journey. The receptionist was helpful, the hotel lobby and the restaurants have been renovated and look exactly like in the pictures. The restaurant menu was simple, we thought we couldn’t go wrong. I ordered a sirloin steak , got an unidentified piece of tough meet they tried to flatten up and cook as a steak, a knife would not go through it , staff were rude and non apologetic when I pointed out that it was not possible to eat. €90 later for a pizza , salmon poke bowl was also appealing , a burger and a steak later the only thing worth paying for were the two glasses of Chablis. I thought the French love food ? We got a room number 20 in the outbuildings, had to walk through a nice modern lobby area towards the gym and pool, out to the back of the main building. It was a ground floor mini family room with a kitchenette. Welcomed by an unbearable smell of mould, a massive spider on the curtain, cobwebs everywhere, basic bathroom, filthy filthy walls, dirty floor , filthy carpet in the bedroom, The towels and bed sheets were possibly the only thing that was clean . Not quite sure how can the hotel get away with offering these rooms on the market , surely this is a public health hazard . The reception who was very helpful clearly new , and made no fuss when I asked to change it . Now , I know we booked the room cheap €90 room, I paid few months in advance non refundable. They sell rooms from around €140 for a family of 4 if we turned up in the day and paid then. Under no circumstances I expected to be sent to a mouldy dungeon with two young kids. Except for the helpful young man who in the end swapped the rooms it was a disaster. Possibly most awful hotel I ever stayed in and the worse food I ever ate . No exaggeration! Just to add the new room number 20 was above the mouldy room , this one was clearly upgraded , cleaner but not clean walls, newer bathroom and furniture cob webs and a hole in the curtain. Filthy window. Even had a coffee machine and 4 paper cups available , it did not smell as much though I don’t understand why upgrade upstairs and leave the bottom part of the building rot? The whole experience cost us €180 euro , for an overnight stay. Didn’t bother with a breakfast. Treated ourselves to pastry and coffee from Paula’s motorway services.