The Privilege Boutique

Very nice hotel, staff are excellent looked after us. The location is great lots of places to eat and not far from the main tourist area. Will stay there again.

Where do I start with this ‘hotel’… I’ll start with the little positives - the rooms are big and the air con is good - the end. Now, to how our stay was, we booked three nights but only lasted two. There is NO hot water, after having a cold shower and telling front desk staff about the issue we were told it would be fixed the next day. The next day we were told nothing. After realizing again there was no hot water, the poor boy at the front desk who can barely speak a single word of English didn’t know what to do and we managed to communicate slightly by google translate he said the boss would sort it out the following day. The next day came, not only did our room not even get cleaned or replenished, again we had no hot water. After realizing we weren’t getting anywhere and the poor staff not being able to communicate at all we just had to check out and leave. How a hotel in Siem Reap has no hot water is beyond me. Further to this, the couch in the room is riddled with suspicious stains and odd sized cushions to sit on if you dared to. A used bandaid remained on the floor from prior guests for the entire stay even after our room was cleaned after the first night. The lamps don’t work, the wall sockets don’t work, things like soap weren’t replenished which makes it quite annoying when trying to clean yourself properly. Don’t waste your money here. Stay elsewhere it’s not worth the cold showers and disgusting used bandaids left on the floor, The large bathtub would have been impossible to fill due to the lack of water pressure from the tap. Unless you have a week up your sleeve to fill it don’t bother.

Cozy small boutique hotel around a pool with lush garden. The hotel need maintenance, but it is fully compensated by the cleaning and very helpful staff at the reception. We stayed at a small suite with separate bedroom and nice terrace wit sun in the morning. The hotel is placed central in the city with walking distance to National museum and the night marked. Lots of shop, cafe and restaurants quite nearby.