Check in was difficult because I had booked through *******. The lady that helped me was kind, but she had to make multiple phone calls to finalize things on her end, so check in took about 20 min.
I was escorted to my room by a pleasant gentleman, & at first glance, all was well, but I later found a black stain on my sheets.
I booked one night at this hotel for proximity to the airport, but it is not in walking distance. I asked if they had shuttle service & was told they did for $120 peso fee, but Uber was cheaper. I tried to get a ride from Uber, but had problems, so I asked for the shuttle the next morning. I had $200 pesos, & the attendant told me he didn’t have change. I told him that was fine, I don’t need change. He waved me off & took me to the airport anyway, but when I arrived, he insisted again on me paying him, so I again gave him the $200 & he wouldn’t accept it & told me I had to give him $20. I emptied out my change, which did not equal $20, but he took it along with $100.
Overall, organization just wasn’t what I needed it to be, the Wi-Fi was weak, & sheets were very hard, & I was woken at 5:00 am by someone calling, that had reached the wrong number. ******* has them listed as a bilingual hotel, but I only encountered one individual that spoke very broken English.
I’d probably pay a bit more to the chain hotels nearby in hopes of a smoother experience & better quality bedding if I had it to do over.
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