Hotel terbaik di Simpang Empat

Saya datang ke sini bersama keluarga, mereka kelihatan gembira kerana terdapat kawasan kolam renang yang sangat bersih

I have never award a low rate for such hotel, but my recent stay in this facility prompt me to do so. I have been staying regularly here for many years, my last review was from 2013 and been staying here regularly for business, ignoring the fact that the complaints I have written was never been addressed. The facilities are nice with ample amenities. Location is strategic especially for business purpose. Breakfast are nice with ample selection of dishes. Especially enjoyable are the coffee machine, serving for fresh coffee(s) cappuccino(s) alike. However, the check out process is now demeaning. A person called with reminder of check out time with no courtesy, even shut the phone down while I was talking. It was 13.30. Less than 5 minutes later, when I opened my room, with all my luggage ready, to my surprise, I found a person have already stand by in front of my door, asking whether I was checking out or not. I have to express this as a feeling that the hotel was “kicking me out”. At 13.40 at the front desk, I have expressed my complaints to the officers, and no one offering any apologize. Sadly. This hotel was once proud of being the hotel, where the President was staying when in Pekanbaru. We understand that a simple guest should not be treated like the Leader of a country. But to handle a simple check-out without courtesy, that they forgot what a hospitality is

Service agak slow, sy tersalah booking tak blh cancel padahal bisa berunding kan, bila cancel boleh bg peluang byk bilik. View dia biasa2 je, makanan biasa2 je. Bilik nmpk lama, tak semua plug boleh pakai.

Kamar bersih bagus nyaman kurang di infomarsi aja mengenai kamar smoking atau tidak

Ruagan saya baik pelayanan jg baik untuk cari makanan sangat dekat