Sofitel Singapore City Centre

Ulasan Sofitel Singapore City Centre

Sofitel Singapore City Centre

9 Wallich St, 078885, SingaporeLihat Butiran Hotel
Sofitel Singapore City Centre
Sofitel Singapore City CentreSofitel Singapore City CentreSofitel Singapore City Centre
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Ulasan Tetamu

9.2/10
Great
381 ulasan
Ulasan yang disahkan
Location9.3
Amenities9.0
Service9.0
Cleanliness9.4
Tapis mengikut:
Susun mengikut:
All reviews(381)
Positive reviews(359)
Reviews with photos/video(99)
Easy to get around(67)
Close to metro(33)
Large rooms(23)
Clean pool(18)
Great swimming pool(18)
Convenient for shopping(16)
Tasty food(10)
Delicious buffet(4)
Negative reviews(22)
Guest User
LUXURY ROOM, 1 King Bed
Daftar masuk pada Dis 2025
Solo traveler
6 ulasan
9.0/10
Great
Disiarkan pada 31 Jan 2026
Loved the food. The room was clean and comfortable. The shower heads have some leaks but still worked fine.
Jawapan daripada Pihak Penginapan: Bonjour Guest User, Thank you for sharing your experience with us. We're delighted to hear you enjoyed the food and found the room clean and comfortable. We appreciate you highlighting the shower detail as well, and will be sure to share this with our team for review. We hope to welcome you back again soon.Best regards,Sofitel Singapore City Centre
Guest User
LUXURY PREMIUM ROOM, 1 King Bed, City View, High Floor
Daftar masuk pada Dis 2025
Family
34 ulasan
10/10
Outstanding
Disiarkan pada 2 Feb 2026
The environment was satisfactory, and the room size was just right. I slept comfortably. It was very convenient for getting around, especially with the subway and bus system. The food options were great for kids. I highly recommend this hotel to anyone looking to explore the city center.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Bonjour Guest User,Thank you for sharing this positive review, we are delighted you’ve enjoyed your recent stay and that our convenient location right above Tanjong Pagar MRT Station, enhanced your overall experience. We truly appreciate the recommendation and look forward to welcoming you back again soon.Best regards,Sofitel Singapore City Centre
aljy
LUXURY ROOM, 1 King Bed
Daftar masuk pada Dis 2025
Couple
5 ulasan
9.5/10
Amazing
Disiarkan pada 25 Jan 2026
great stay! loved how clean and spacious the room was. would definitely revisit again!
Jawapan daripada Pihak Penginapan: Bonjour Aljy,Thank you for your lovely review. We're pleased to know you enjoyed the spacious comfort and cleanliness of your room. We look forward to welcoming you back again.Best regards,Sofitel Singapore City Centre
Taiyangdangkongzhao🛫🚃🚅
LUXURY ROOM, 1 King Bed
Daftar masuk pada Nov 2025
Family
22 ulasan
10/10
Outstanding
Disiarkan pada 29 Dis 2025
Stayed here with my child. The location is great, less than 2 km walk to Merlion Park, and just over 3 km to Vivocity. The breakfast spread was rich and varied, and the room was quite spacious. All the toiletries were from L'Occitane.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Bonjour Taiyangdangkongzhao,Thank you for taking your time to write this generous review of us. We are pleased to hear that you had a pleasant stay with us.We hope to welcome you back for another wonderful experience with us soon.Best regards,Sofitel Singapore City Centre
TopangaL
LUXURY ROOM, 1 King Bed
Daftar masuk pada Nov 2025
Solo traveler
32 ulasan
10/10
Outstanding
Disiarkan pada 14 Jan 2026
It's been over two years since my last stay, and everything is still just as convenient. The green metro line takes you directly to the hotel, and the elevator goes straight to the lobby. This time I spent Christmas alone, which allowed me to enjoy a leisurely breakfast. The breakfast pretty much caters to all tastes, and the restaurant is well-spaced, so it never feels crowded. Even during peak breakfast hours, you don't have to wait for a table. There's a Booster bar on B2, which is great for a drink after a long day of shopping.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Bonjour TopangaL,Thank you for taking your time to write this generous review of us. We are pleased to hear that you had a pleasant stay with us.We hope to welcome you back for another wonderful experience with us soon.Best regards,Sofitel Singapore City Centre
Guest User
LUXURY PREMIUM ROOM, 1 King Bed, City View, High Floor
Daftar masuk pada Okt 2025
Solo traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 19 Dis 2025
Nice staff. Great breakfast buffet. Best location. Nice&clean room. Perfect for solo traveler. Safe for woman traveling alone.
Jawapan daripada Pihak Penginapan: Bonjour Guest User,Thank you for your generous feedback. We're glad that our friendly ambassadors, breakfast buffet, and prime location enhanced your stayed. Knowing that you found our rooms comfortable and felt safe as a solo traveler truly means a lot to us.We appreciate your time in sharing this review and hope to welcome you back again soonBest regards,Sofitel Singapore City Centre
cccciiii
LUXURY ROOM, 2 Single Beds
Daftar masuk pada Okt 2025
Traveling with friends
2 ulasan
9.0/10
Great
Disiarkan pada 9 Jan 2026
An overall excellent stay. The service was perfect from start to finish — all the staff were professional, friendly, and well-presented, making us feel genuinely welcomed. The room was clean, tidy, and very comfortable. A great five-star hotel experience in Singapore, highly recommended.
Jawapan daripada Pihak Penginapan: Bonjour Cccciiii,Thank you for sharing this positive review, we are delighted you’ve enjoyed your recent stay and that our convenient location right above Tanjong Pagar MRT Station, enhanced your overall experience. We are also thrilled to hear our ambassadors have made your experience such a memorable one. The team is always trying to find ways to enhance our guests’ experience and your kind words has made it all worthwhile.We appreciate your time in sharing this review and hope to welcome you back again soon.Best regards,Sofitel Singapore City Centre
Zhiziao
LUXURY ROOM, 1 King Bed
Daftar masuk pada Ogo 2025
Traveling with friends
15 ulasan
10/10
Outstanding
Disiarkan pada 8 Sep 2025
I decided to give it a try despite feeling a bit apprehensive due to the negative reviews on this platform. But after my stay, I honestly have to wonder: where did those negative reviews even come from? This hotel was incredibly comfortable! The bed, especially, was unbelievably comfy.
Teks AsalDiterjemah oleh Google
6/13
Jawapan daripada Pihak Penginapan: Dear Zhiziao, thank you for taking the time to share your stay with us. We are delighted to hear that you are satisfied with our environment and appreciate your positive feedback on our service. We will continue to work hard to improve our service quality and look forward to bringing you an even better experience in the future. Sincerely, Sofitel Singapore City Centre
Guest User
LUXURY ROOM, 1 King Bed
Daftar masuk pada Jul 2025
Traveling with friends
1 ulasan
9.5/10
Amazing
Disiarkan pada 5 Ogo 2025
All very good. Just not the breakfast, for me when going to specific city i prefer to enjoy authentic food. The taste of singaporian dishes in this hotel not so authentic.
Jawapan daripada Pihak Penginapan: Bonjour Guest User,Thank you for your thoughtful review of Sofitel Singapore City Centre. We are pleased to hear that you enjoyed the convenience of our central location and that our ambassadors delivered a high standard of service during your stay.At the same time, we sincerely appreciate your feedback regarding the breakfast and the authenticity of the local dishes. We understand that enjoying authentic local flavours is an important part of travel, and we are sorry to hear that the taste of Singaporean dishes did not meet your expectations. Your comments have been shared with our culinary team, as guest feedback is essential in our continuous efforts to enhance our offerings and ensure a more genuine and satisfying dining experience.We appreciate your time in sharing this review and hope to welcome you back again soon.Best regards,Sofitel Singapore City Centre
Guest User
LUXURY ROOM, 1 King Bed
Daftar masuk pada Dis 2025
Family
5 ulasan
1.7/10
Disiarkan pada 2 Feb 2026
We were a party of three, but only given one room key, which was broken and didn't work for the elevator. When we asked for an additional key, we were told they had run out of room keys, which is absolutely unheard of.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Bonjour Guest User,Thank you for taking the time to share your feedback. We are truly sorry to learn about the inconvenience you experienced with the room key and the unavailability of an additional key during your stay. Please rest assured that this is not reflective of our usual standards, and we fully understand the frustration this situation may have caused.We have addressed this matter with our team to ensure appropriate measures are taken. We sincerely hope to welcome you back in the future and provide you with the exceptional experience you rightfully expect.Best regards,Sofitel Singapore City Centre
Guest User
LUXURY ROOM, 2 Single Beds
Daftar masuk pada Dis 2025
Business traveler
16 ulasan
10/10
Outstanding
Disiarkan pada 24 Jan 2026
Great location, right above a metro station in the city center. The lobby is on the fifth floor, and the breakfast spread is excellent.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Bonjour Guest User,Thank you for sharing this positive review, we are delighted you’ve enjoyed your recent stay and that our convenient location right above Tanjong Pagar MRT Station, enhanced your overall experience.We appreciate your time in sharing this review and hope to welcome you back again soon.Best regards,Sofitel Singapore City Centre
Anonymous User
LUXURY ROOM, 1 King Bed
Daftar masuk pada Dis 2025
Couple
1 ulasan
7.5/10
Disiarkan pada 7 Jan 2026
The room size was decent. However, being right next to the elevator, it was quite noisy. The room's facilities felt a bit outdated. The view from the room was okay, looking out onto the street. I didn't see any Chinese-speaking staff at the front desk.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Bonjour Anonymous User,Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the room location and sincerely regret the noise disturbance caused by its proximity to the elevators. We understand how important a restful environment is and will certainly take this into consideration for future room allocations.We also note your feedback on the room facilities and language support at the front desk, which have been shared with the relevant teams for review as we continue to enhance our guest experience. Your insights are valuable to us, and we hope to have the opportunity to welcome you back for a more comfortable and seamless stay in the future.Best regards,Sofitel Singapore City Centre
Lexieee🍄
LUXURY ROOM, 2 Single Beds
Daftar masuk pada Nov 2025
Traveling with friends
4 ulasan
9.7/10
Amazing
Disiarkan pada 15 Jan 2026
Overall, the room was great! The pillows were super comfortable, and the L'Occitane toiletries were a nice touch. It would have been even better if there was a weighing scale in the room.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Bonjour Lexieee,Thank you for sharing your experience with us. We’re delighted that you found your room comfortable and enjoyed the L’Occitane touches. Your suggestion for an in-room weighing scale is sincerely appreciated and will be taken into consideration. We look forward to welcoming you back for another refined stay.Best regards,Sofitel Singapore City Centre
WKA1
LUXURY ROOM, 1 King Bed
Daftar masuk pada Dis 2025
Solo traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 10 Jan 2026
Excellent service and super clean room. Very easy access to a subway station. Great location.
Jawapan daripada Pihak Penginapan: Bonjour WKA1,Thank you for sharing this positive review, we are delighted you’ve enjoyed your recent stay and that our convenient location right above Tanjong Pagar MRT Station, enhanced your overall experience. We appreciate your time in sharing this review and hope to welcome you back again soon.Best regards,Sofitel Singapore City Centre
mkik
LUXURY ROOM, 1 King Bed
Daftar masuk pada Dis 2025
Family
21 ulasan
10/10
Outstanding
Disiarkan pada 26 Jan 2026
Spacious room and great facilities in the hotel. Look forward to staying here again!
Jawapan daripada Pihak Penginapan: Bonjour Mkik,Thank you for sharing your experience with us. We’re glad you appreciated the room and hotel facilities, and we look forward to welcoming you back again soon.Best regards,Sofitel Singapore City Centre