Am Hotel

Had been staying here for couple of times. This time long stay as it’s near to my own home so it’s convenient whenever I need to be back to do some errands service here so far is ok except for 1 Chinese lady whom I believe is the boss of the property has no customer service. Things that can be done like extending of stay and pay later as people still sleeping. Keep coming up and pester you to do payment even though you’re still in your sleep. Giving excuse that if not paid the system will show the room as vacant. And it will affect the booking as people might book and will create confusion or something. I didn’t know that the system is so bad that it can’t even block as booked. But funny thing is when there’s still room available, the system showed as full.

Booked this hotel for many times and really recommend for budget travellers

The towel has bad smell and i dont dare to use it, i hope they will improve on the cleanliness

Room price was changed after my booking. They give only two bottles of water per booking, not for each day. Location is nice, close to MRT.

Good location , good reception services . The room is clean , but the blanket is ….

Good cosy hotel

very good /cleaning /

Good location,very clean room is bigger than other budget hotel,easy to check in and out,staff are very accomodating,i definetely book again AM hotel for my next holiday,i highly recommend this hotel to all my family and friend.

Original room assigned was extremely smelly. This is due to poor or damaged ventilation system. It was like someone had just used the toilet to poo and I walked in immediately. Went to front desk to be moved into a different room. The front desk used delay tactic and said “all our rooms are like that”. This can’t be true because I have stayed in this hotel many times. I was about to give up and move to another nearby hotel even though I had already paid for my rooms for 2 days. Thought I give it another try. This time, the front desk agent was Putri. She moved me immediately. I am happy and thankful. I will reconsider AM hotel again in the future. Hope the management is reading and taking notes of this incident.