Hotels Near Our Lady of Lourdes Church in Singapore

A cosy hotel with a Good location near lots of food choices and also the shopping mall was short distance away. Service at the hotel was great from the reception, restaurant to the concierge making my staycation a great one. Specially want to mention Ryan the Royale restaurant host, he was full of smiles, helpful and polite which is a number one in service line.

The bed was very comforty. Location was great for shopping and a lot of eateries within the vicinity. Staff was friendly. Security officer by the name Mariyun was especially helpfull.

In overall, I like their service & also their hospitality and may come back again . My Air Conditioner wasn’t cold at first 2hours and I contacted them, they just came 15mn after that, cleaned it, and told me it’s the rule their AC cannot change to 18 or 20- but it will decrease by ownself to least of 21•c. And it is fine after that AC dropped to only 22, but so cold after cleaning. Their staffs at front desk are all helpful and friendly when I asked them on which MRT station to go shortest… There was some 2 stains on mattress cover that I really don’t like, but didn’t inform since I used to see many reviews before on such thing. Room is quite small, but it’s normal size for SG hotelsss at this similar price based on my research- location is just the best, easy to reach many famous destinations.

The hotel's location was very convenient for attending the Seventeen K-Pop concert at the stadium. The MRT station was nearby, making it easy to travel to and from the venue.

The hotel itself is consider convenient, there’s a gateway right across the street beside the hotel where it can connect down to Suntec City lower level food court. This trip we brought our one year old with us. During the check in, no one informed us about the music festival (DJ) that had been going on for the past days. The room that was given to us were right on top of the music festival, it was so loud during the afternoon and I was told it’ll continue to 10pm. My son couldn’t take his nap at all! This messed up our whole day schedule, we basically wasted the whole day trying to get a room change. However, thanks to the assistant front desk manager (Ivy) we were able to get a higher floor room away from all the noise (finally got a room change at around 8:30pm), if it’s not for her help I would have given a even less of a rating. Once again I would like to thanks Ivy for all her help. She was great.

Amazing Bay Views! I had a fantastic stay! The view of the bay was absolutely stunning, day and night. The room was clean and comfortable, the staff was friendly, and the location was perfect. Highly recommend!

Visited on a Saturday and checked out on a Sunday. Check-in was fairly quick and fast. The reception was very professional and really nice and helped me check in without a hassle. I read reviews about Mercure on Trip and was wondering how bad it could be when talking about the room size. I figured that those customers were not from around Singapore and didn't know how small a hotel room in SG can be. Voila. I went into the room and was surprised. Everything was clean and the room was big enough in Singapore standards. M Social was my go-to and I was just wondering to myself that the room I booked in Mercure was much bigger than M Social and cheaper as well. Having stayed in York Hotel & M-Social most of the time, the money spent in Mercure was actually more worth it. Room came with shampoo, conditioner & body wash; M Social provided only shampoo and body wash. I ordered food in through GrabFood and realised I didn't have cutleries. Called the front desk at 1:45am asking for cutleries and received disposable utensils in the span of 5 minutes max. Talk about proficiency. I'm also a sucker for breakfast but I can't ever wake up in time so I cannot comment yet but I'll definitely book another stay soon so that I can try their breakfast. The place is very centralised and food is everywhere along the vicinity so there wouldn't be an issue if you're travelling from overseas. There are kopitiams / coffee shops which has cheaper food options as well if you do not want to break your bank but there are cafes and bars around the area as well. Air-condition was working as expected and hot water in the bathroom was also working well. There is SEPARATE tap with filtered water for you to refill your bottle so that you do not need to buy bottles and bottles of water which is nice. Checkout was at 12pm and I received a call at about 11:40am - 11:45am reminding me to check out. I thought I'd have to wait in queue to check out but I was approached by a staff or maybe the manager (?) and he even asked if we needed to keep our luggages with them first. I did not have any luggage so I declined the offer and just passed the keycards to him and that was my checkout process. Miscellanous stuffs I noticed - The staffs are very good at pre-empting what someone needs when a customer was walking towards the counter and asked where the washroom is and the 'security' pointed the direction of the toilet to him. Having worked in service / hospitality before, this is commendable as not many hotels are like that. The front desk was also receptive to requests when I wanted to leave a key card with the front desk so my friend can pick up the key card as well. Mercure in a nutshell is very service forward and professional. Compared to the other hotels I've stayed in, budget or hotels with stars, I'd definitely recommend Mercure as the top #1. Will definitely come back again. Thank you for having me!

Room: it was clean. They have filtered water faucet! Location: near to the malls, the supermarket nearby at funan and Raffles city. Its 5 minutes walk to city hall mrt which is convenient if you wanna go around singapore. Breakfast: it can be crowded depends on the time you go. I went around between 8 and 10am. There's still queue. But you'll get a table within 10 mins. The food were great. Check in: it was seamless. Great customer service! Amenities: gym is 24hrs and good equipment. They have 2 pool, one at the rooftop and one at lvl3.

The quality of food in the club lounge has dropped significantly compared to my previous visit in 2022. Lounge serves red/white/prosecco during cocktail hours. The water temperature for the shower fluctuates resulting in an uncomfortable shower experience. The bathtub in the room was huge. The bed was comfortable and the room was clean. The staff at the level 3 breakfast restaurant appears to be lost and unsure of what to do. However, the service level of the staff at the club lounge was excellent.

I booked the room for my friend for 3 nights. in the daytime, there is renovation work next to us and it is too noisy until we cant even rest well.  and there are many miscommunication in between, staff called up to pay for deposit and I rushed to the hotel, but end up when I went to the counter, they told me no such thing where last night when I asked to extend for 1 more night, they already counted the deposit and room fee together, and when I told the staff im in rush, but the staff still insisted to explained the room benefits and breakfast and etc. I been mentioned 2-3 times im in rush and I came to make payment on behalf for the room where they are well known about all these, but still....