Grand Hotel Ortigia Reviews

Best location and great rooftop bar overlooking Ortigia

Staff was friendly, but didn't explain things clearly.

The hotel is in a good location, the decoration style is very good, the restaurant terrace has a charming view of the harbor, and dinner is a pleasure. However, the front desk was particularly irresponsible in arranging the room type when checking in. I would like to sincerely praise Ctrip for always responding to help and actively helping to solve problems, especially the customer service sister who talked to me. She is good at communication and very considerate. The platform service is becoming more and more professional and warm. I will continue to support it in the future.

Excellent location of the hotel close to all points of interest in the city

It's very good. It's an old five-star hotel. It would be better if you choose a room facing the sea. The hotel is very close to the ancient city, a five-minute walk. There is a parking lot at the door, which is very convenient.

沒有想象中的那麼好，不過也不錯