DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

Ulasan DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

No.3109 Qianhai Road, Nanshan District, Shenzhen, Guangdong, 518054, ChinaLihat Butiran Hotel
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
DoubleTree by Hilton Shenzhen Nanshan Hotel & ResidencesDoubleTree by Hilton Shenzhen Nanshan Hotel & ResidencesDoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
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Ulasan Tetamu

4.8/5
Sangat Baik
3322 ulasan
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.8
Perkhidmatan4.8
Kebersihan4.8
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Semua ulasan(3322)
Ulasan positif(3270)
Ulasan dengan gambar/video(681)
Penyambut tetamu yang peramah(370)
Sarapan pagi yang lazat(204)
Sesuai untuk perjalanan perniagaan(111)
Kolam renang yang bagus(91)
Bufet yang lazat(17)
Pemandangan taman(16)
Kolam renang yang bersih(14)
Ulasan kurang baik(52)
Diana
Bilik Tetamu Twin - Pemandangan Bandar
Menginap pada Dis 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Dis 2024
Very warm , very thoughtful service . As we have three elders aged 80,85,88. They are not in good movement. The boy at the reception counter doing us very smooth, thoughtful check in
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Pengguna Tetamu
Studio Twin - Pemandangan Bandar
Menginap pada Ogo 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Ogo 2024
Great staff and service! From front desk to concierge to cleaning staff, everyone at the hotel was friendly and courteous. Breakfast buffet, while not the biggest, it’s got a nice selection of freshly made food. Will stay there again in the future.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Ksalan
Apartmen Dua Bilik Tidur dengan Katil King Size
Menginap pada Jul 2024
Keluarga
7 ulasan
4.5/5
Hebat
Disiarkan pada 7 Ogo 2024
Short stay for the family, very friendly and enjoyable. Breakfast was great. Only comment, the sound proofing from the above floor wasn’t good, the room above was partying loudly until late at night like 11:30pm, had to call the hotel concierge to complaining about the noise but they couldn’t find the source. Not much help.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your feedback and for choosing to stay with us. We are glad to hear that you found our staff friendly and enjoyed the breakfast.I sincerely apologize for the noise disturbance you experienced from the room above. As soon as we received your feedback, our team contacted the guests on the upper floor. They agreed to lower the volume, but unfortunately, it did not meet the level we strive for. We understand how important a restful stay is, and we are truly sorry for any inconvenience this caused during your visit.We appreciate your understanding and hope to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences in the future for a more peaceful experience.
Tanche
Studio King Size Bed - Pemandangan Taman
Menginap pada Jul 2024
Pasangan
17 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Jul 2024
Very good and relaxing environment. And the staff is very friendly, helpful and nice. Really nice holiday experience. Surely will come back again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Carmen
Family Connecting Suite (Two-Bedroom With A Living Room)
Menginap pada Dis 2024
Melancong bersama rakan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Dis 2024
We had a very pleasant stay. The room is very nice and the staff are all very helpful! We will definitely stay at this property again!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Shu Yan
Bilik Apartmen Satu Bilik Tidur Katil King Size
Menginap pada Ogo 2024
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Ogo 2024
One of the best hotel stays we have in recent years
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Pengguna Tetamu
Studio Deluxe King Size Bed - Pemandangan Taman
Menginap pada Mei 2024
Pasangan
2 ulasan
4.5/5
Hebat
Disiarkan pada 27 Mei 2024
The staff are very friendly and helpful. Efficient and effective team. Flower market just next door, with many florists, pet shops and cafes. Love the big size of room. Some distance from other amenities and metro. Breakfast spread is limited.
Terjemah
6/11
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and appreciate your recognition of our service. Your feedback regarding the breakfast has been forwarded to the relevant department for improvement. We look forward to welcoming you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Pengguna Tetamu
Bilik Tetamu Twin - Pemandangan Bandar
Menginap pada Nov 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Nov 2024
Service is excellent. Clean and spacious. Very personal touch in terms of services. Conveniently located. Highly recommended.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Dreamer Wong
Apartmen Dua Bilik Tidur dengan Katil King Size
Menginap pada Jul 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Jul 2024
Nice hotel , this is already the third year to live there.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Pengguna Tetamu
Family Connecting Suite (Two-Bedroom With A Living Room)
Menginap pada Okt 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Okt 2024
The two bedrooms are spacious and clean. The staff are nice and helpful. We enjoyed our stay. Will definitely come back.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Pengguna Tetamu
Bilik Tetamu Twin - Pemandangan Bandar
Menginap pada Okt 2024
Keluarga
30 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Okt 2024
nice hotel for family travel; the hotel room is clean and new, costumer service is quite nice and polite. we enjoyed it very much
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Expat
Studio Twin - Pemandangan Bandar
Menginap pada Mac 2024
Solo
124 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Apr 2024
I decided to stay here as a repeat Staycation in Shenzhen since it is next to Dutch Flower Village, Zhongshan Park, and Nantou Ancient City. The ONLY reason I was in the area is because Shenzhen Airlines messed up on visa requirements for a Qing Ming holiday flight to Vietnam. Most of my stay was on the phone and chat with Trip.com who still has to recover the money, Points, and refunds of 11 total bookings. Despite Trip.com being way less than satisfactory still a week later while writing this review, I can at least find comfort at Doubletree and it’s surrounding location. Trip.com is still sending emails asking about my trip to Vietnam, when I wasn’t even allowed to board the flight there. I am still waiting on results from trip.com. I can book with the Chinese app or directly at DoubleTree next time. Staff at DoubleTree most helpful.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Sober
Bilik Apartmen Satu Bilik Tidur Katil King Size
Menginap pada Mac 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Mac 2024
Family friendly! Room is spacious and comfortable. Customer services are up to standard. Overall, 5 stars experience.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Pengguna Tetamu
Family Connecting Suite (Two-Bedroom With A Living Room)
Menginap pada Sep 2024
Melancong bersama rakan
15 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Sep 2024
The room is very clean and spacious. Hotel staffs are all friendly and thoughtful. It has been our 3rd stay and will definitely go back again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
HinCHENG
Studio Deluxe King Size Bed - Pemandangan Taman
Menginap pada Feb 2024
Pasangan
5 ulasan
4.7/5
Menakjubkan
Disiarkan pada 25 Feb 2024
Welcome cookies and breakfast tastes nice! Although the location is a bit far away from railway station, but the quiet environment wroth it. Don’t miss the flower market next to the hotel, buy some flowers to the lady next to you!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.