Hotel berhampiran The Body Shop, Skarholmen

First impression - when we got into the apartment we booked we were shocked to see it was much, much smaller than presented in the pictures - see attached presentation pics vs reality. We immediately went to the reception to show them the obvious difference, when one of the front desk officers, named Joel was quite deffensive and strongly rejected my entitled claim to get the proper apartment as per my booking. He said the pics in the presentation were made with wide angles, therefore we need to accept this is the correct room, no mistake was dine. I insisted upon the obvious but I had no one to talk to in order to fix my problem. Later on I made the same complaint to Trip.com - they tried to reason with Joel, but got the same nagative attitude. Joel saga doesn't end here, unfortunatelly... The whole administration of the building might be a bit control freak. Why? Because Guests can not have full control of their room. You can not adjust the air conditioning yourself - you have to call the reception to adjust the room temperature for you. You can not open any window - you have to ask the reception for the window handle, which guess what? It's only one window handle for all of the rooms in the building and each room gets the handle for 1 hour max or at least so it should be if Joel doesn't have other opinion about it. One evening, upon request, Joel gave me the handle and told me to open the windows quickly and give it back to him fast as others needs it now too. I was shocked of course. ***??? Where is my hour? How am I supposed to close the windows then after? Oh...I have to get downstairs to the reception and get it back so that I vould close my windows. BUT wait!! Joel remembered to fully read the post it his colleague gave him before coming upstairs to my room and saw my room number was last on the list and therefore I can keep the handle for a longer period time. He was doing me a big favor. That was his attitude like. Very unprofessional, cold and really wrong attitude for someone working in hospitality. I am afraid I had to react this time and asked him what is his problem really, as it looks like it has a particular problem with me and therefore to any of my requests to get the proper service and comfort I payed for. Joel's Lady colleague was much nicer and helpful. He should follow her example if he wants to stay in hospitality. I left with a bitter taste and very dissapointed with the whole experience at Biz Apartment Bromma due to this important details of my accomodation there. The Biz Apartment concept is pretty nice though overall, is quite new, the location is indeed a bit far from the city, but within easy reach by metro, which has the station right in front of the building. You need to change at Alvik for the green line towards city center. It is also easy to reach from Arlanda Airport by train up to Solna station and than by metro. Downstairs there is a huge supermarket where you can get anything you need for breakfast, lunch or dinner. The apartment is equiped with everything essential to prepare some meals ( microwave, electric stove, dishwasher, toaster, etc.) The bed was very comfortable. A bit too cold in the room. If I were to get the more spatious apartment as per my booking pics, my own window handle and proper room temperature I would book this place again, no doubt.

Great place to stay centrally in Stockholm. We Walker everywhere and did not take public transportation at all. Fantastic views from the room. We chose a superior room with private bathroom and everything lived up to our expectations. You just have to remember that this is a budget hotel and hostel. Very cheap for a central location in Stockholm. We visited in January, but the room was nice and warm. Bathroom was not heated, but they had placed an electric heater that we turned on while using the bathroom and that was just fine for us. The staff was lovely and allowed us to check in several hours early. We had only asked if we could leave our bag, but they had the room available. Probably possible due to low occupancy in January. I loved the unique stay and would definitely recommended. Would like to visit again in the spring or summertime.

住了這麼多酒店，它真是一個挑不出毛病的酒店！就是你會再次入住那種！地點好極，步行距離內到王宮，到舊城，到購物中心。酒店陳設典雅精緻，床被都極舒服。一樓餐廳的早餐晚餐都好吃。接待人員友好！

Great service and friendly staff

Upon entry it was clear we had made the right decision. Welcoming staff (to be fair everyone we encountered on our trip was too), room was big enough and bathroom was incredible. Under floor heating when it's -14 outside is always a nice touch. Our very cheap rate included breakfast, fika (snack) and dinner every night. The food could sometimes have been a little hotter, and there is normally only one choice in the evening, but this was fine for us as it was always delicious. A good way to save money in quite an expensive city. Our room wasn't serviced during our stay but the company (nordic choice) had been hacked so their computer system was down, so can't blame them. They had cleaned well prior to our arrival so this didn't impact us much either. There was easy transport links less than 5 minute walk away. Would definitely be back

Beautiful hotel and rooms, well maintained. Location is walking distance from the main attractions and also from the central station. Room has a big size. Breakfast has many options and it is good. I would definitely go back.

1. Location: this hotel is very close to the Stockholm commuter train station: Solna. It takes approximately 10 minutes by walk from the station to the hotel. As an option, it’s able to take a bus no. 513 (just outside of the station) to the hotel. 2. Breakfast: it’s a buffet. It offers meatballs, sausages, fried eggs and so on. Vegetarian option is also available, including vegetable and fruit salads (I had lettuces, tomatoes, cucumbers and watermelon). Kitchen staffs are helpful and friendly 😊 3. Rooms: we reserved a standard queen room for five nights. The room itself is about 18 m2, but has almost everything we need. 4. Hotel facilities: the laundry room is free of charge, just need to book in advance. Gym room has many equipment. Living room is very cozy, could be a good idea to just relax, take a cup of coffee (need to pay extra) and read a book. We stayed at the hotel for 5 nights, and would love to visit it again!

I can imagine the price was reduced since it was corona times, therefore reasonable for being in Stockholm (in Solna actually). A bit ”off” for the tourist, but we stayed there while visiting family, so for us the location was good. No breakfast buffet of course, but a ”breakfast bag” that was plenty. Nice staff, with so few guests they had time for a little chat. I can imagine that the hotel focusses on businesspeople, it was a double room - but just. No problem, we only used it for the nights, but there were - for example - only room to hang one towel to dry.

I had a very weird experience at this hotel. On my 2nd day here, a man walked into my room without knocking. I just heard the keypad being typed into and then him walk in. I was in complete SHOCK. He told me that he was advised by the property managers this room was empty and the people staying in it already checked out. I told him I had 2 more nights here, I was completely confused and frankly, a bit scared. I'm a young solo female traveler and while I was clothed and just hanging around on my laptop, what if I was getting dressed or had just gotten out of the shower or something? So appalled. He told me that he was there as he had been asked to fix the chromecast on the tv? (nothing I ever asked for so must have been the last people who stayed there). He told me he can come back and do it later when I'm gone if I want - this man was not dressed in any kind of official clothing, I didn't really want him coming back into my room when I was out with all of my stuff there, so I told him to just fix it now, but I honestly felt so uncomfortable the whole time. I even took photos as proof that this happened cause honestly, I'm still shocked about it all. Anyway he eventually left and didn't come back to my room for the rest of the time I stayed there. The other weird experience I had with this hotel was that they emailed me the day before I was about to arrive trying to tell me I hadn't paid for the room. Firstly, I booked through a booking agency (Wotif) so for them to email me directly to ask for payment is odd to begin with, they went back and forth with me trying to say I hadn't paid, it was only when I contacted Wotif to contact the hotel that they finally stopped asking me for money and provided me with the access codes. Theres' something dodgy about this hotel..... I think it needs to be investigated if Im honest

We stayed in the hostel for one night with our three teenage sons en route to Nörrkoping and were very impressed with how clean and organised it was. The staff were all friendly, welcoming and helpful. The food was delicious and the kitchen was well equipped if you wanted to cook. We were glad to be able to access a washing machine. The neighbouring park is lovely and there is easy access to the metro if you want to go into town. We especially appreciated pretty the garden of this hostel and its eco credentials. A nice place to stay!