Hotel Copthorne di Slough

My stay was extremely pleasant, Staff members despite the busy hotel always pleasant and service with a smile. The Staff members always went the extra mile, the dining Staff were amazing too always cheerful and one lady Shim always gave me hot milk with a smile. Thank you Holiday Inn Express Staff and keep doing great work.

I really got screwed with this booking. My flight was canceled, and I was a bit desperate for a place to stay overnight. ”Bianca's Hotel” was quite a bit cheaper than the places closer to the airport. So I booked it and took a taxi there. But the taxi driver couldn't find the place. We were in a residential neighborhood, not anywhere that you might expect to find a hotel. So I called the property, and the guy told me to get out at #1 Torridge Road and walk to #19, which seemed really weird. I asked him if there was a sign, and he said no. I mean, what kind of a hotel requires that you walk down a dark residential street looking for a place with no sign? When I said that I wasn't comfortable doing that, he suggested that I just cancel, and mentioned that he could get 500 GPB for the room (I had paid ~200). I was pretty sketched out at this point, so I just cancelled and went back to the airport. Later on, I tried to get a refund, and he refused. He also blocked my calls and marked me as a no-show. So now I'm out the 200 GBP for this ”hotel” plus the 60 GBP for the taxi there and back. And after all of that, I ended up just staying overnight at the airport. This place seems really scammy.

The Pinewood Hotel is a housing estate waiting to happen. From staff lacking in the most basic of customer service skills to a cute rat routing about under the fake Christmas tree pinned in the flower bed outside the entrance. This hotel was almost empty on one of the busiest weekends of the year for the king's concert. They couldn't find our booking and refused to acknowledge the paid-for email from booking.com. They made no attempt whatsoever to help whilst I spent an hour on the phone trying to get it sorted. But as they had hiked sub £80 pricing most of the year to £300 plus, their revenue-raising exercise backfired big time. During my time getting increasingly annoyed at the absolute lack of any attempt at customer service, I got to see the poorly mended ceiling from upstairs leaks, the dated decor, and the cracked flooring tiles in the main reception. As well as filthy signs on the windows at the main entrance. The lift is obviously expected to be out of use for some time as they had turned it into a feature with a light-up unit in front stopping you from getting in. That was if you got past the empty car park with a huge hole surrounded by metal barriers, cracked containers for dying plants, and the delivery driver bringing food to the sole inhabitant we saw. The 70s pub-style dining area was totally empty, and the outside area overlooking a lovely meadow area was shabby and despite sunshine - absolutely devoid of any guests.. The welcome was marred by a pervading smell of cooking oil and as you walk from the car park to the entrance, a window at the back of the reception area has an unusual way of blocking people from seeing in with a collection of tesco carrier bags instead of a curtain. Pictures on various sites are of an era long gone - add appalling service and you can do much better elsewhere. I would be surprised if it lasts much longer as a hotel. This hotel clearly doesn't want guests and will make a great housing development for anyone looking at developing in that area. It has a fabulous selection of wildlife, from various colourful birds making nests, to furry creatures running around outside the entrance, so it would be a beautiful spot for a development. Having read some of the other reviews saying ”filthy” ”easy to get away from” ”tired” ”drinks terribly expensive” ”electrical testing 4 year's out of date” ”outside door propped open all night” ”practically falling apart” - I guess we got away lightly. What it isn't is - their description: A 4* hotel (REALLY?) Luxurious setting (I TOTALLY DISAGREE stained reception ceiling badly mended with no luxury at all) in a tranquil location (Yes agreed) Designed with elegant interiors and a unique approach (maybe once upon a time but not now) Just off the A412 ( erm just on the A412) The Brasserie provides an informal dining experience (looks like a 70s cafe and guests ordered takeaway) Free car parking (yep lots of it was almost empty and more space was taken by a huge

Really good location, good vibes and staff is really co-operative and friendly specially sohabh

No complaints with the hotel overall, good location, good price, clean, efficient as always. The main gripe is with rooms with a door to the room next door - please Premier Inn either soundproof these doors really well, or give customers the choice of having a room without an adjoining door - the couple in the next room were so inconsiderate, talking/laughing loudly, playing music late into the night, and to top it all off keeping my family awake late at night by having noisy sex!

Stayed here for two nights, one week apart as we were forced to overnight stop to catch connecting flights. Yes, it is basic but it was clean, warm and well decorated. The owner was welcoming and very helpful, advising us to book a taxi back to T5 for the following morning as it was the same price as the bus. I initially made an error on the second booking, requesting the wrong night and it was quickly rectified with no penalty. I would be more than happy to stay here again.

It was an excellent stay, I visited with my family, during a family wedding & stayed at the amoxy slough. The hotel was immaculate cleaned, service was 2nd to none. The staff were brilliant Agnelo couldn't do enough to make your stay comfortable & enjoyable. Daljeet was a fabulous very attentive & helpful & what a delightful lady. Last but not least Laura was very obliging & helpful during checkout. Would always try to lookout & stay at the amoxy, after experiencing a wonderful stay comfortable & luxurious, very clean & tidy with great amenities.

Staff are friendly, especially Anneka at front desk who is helpful. Free car parking is offered at the hotel which is very convenient. The breakfast is self-served with sufficient food. Taste is fine.

We booked this hotel on the basis of the free parking and accessibility to relatives in Windsor but were a bit wary of staying in the trading estate. We needn't have worried. The hotel was quiet at night and had good security to the upper floors. The staff were friendly and very helpful and I would fully recommend this hotel and would definitely stay there again.