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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.1/5
Sangat Baik
116 ulasan
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Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.0
Perkhidmatan4.0
Kebersihan4.2
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Semua ulasan(116)
Ulasan positif(85)
Ulasan dengan gambar/video(6)
Penginapan yang hebat!(10)
Tuan rumah yang peramah(4)
Ulasan kurang baik(31)
Teodora
Bilik King Eksekutif
Menginap pada 2023年12月
Bisnes
17 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2023年12月30日
Very effective for my business trip very comfortable as well for fun
Terjemah
Chris Haupt
Bilik Kembar
Menginap pada 2023年9月
Solo
5 ulasan
4.0/5
Sangat Baik
Disiarkan pada 2023年10月1日
Tried calling the hotel to find out about the shuttle to see if I could get from the airport to the hotel, phone rang endlessly, no response. Eventually had to get a very expensive taxi since information was hard to come by (Google maps doesn't include the H5H bus service which is turns out is the one to get). It's worth noting that the shuttle price not included in the exorbitant room fee, neither is breakfast. The following morning I called the front desk several times from the bedroom phone, again ringing endlessly, no response. Must have tried for about 10 minutes.
Shower faucets and fixings were missing covers making the shower look neglected. Bedroom lights didn't have any convenient way to turn them off before going to bed meaning having to fumble around to get the many lights turned off. Light switches were only positioned next to one of the two single beds.
Breakfast was decent with a slightly better selection than other hotels, but for the price of £25 I would absolutely have avoided it if I had any other options.
Bar the stunning interior and above-average breakfast selection this is a bog-standard hotel, not worth the asking price at all.
Terjemah
N2G
Menginap pada 2022年6月
Bisnes
7 ulasan
4.0/5
Sangat Baik
Disiarkan pada 2022年6月27日
We chose to stay in Hilton London Heathrow Airport Terminal 5 was primarily for convenience as we had a flight the following morning. There was some up and down mainly due to initial impression from front desk (very rude and unhelpful).
Pro's
- Clean room
- Spacious
- Bed was confortable
- Decent view
- Assisted with printing off paper work for our flight
- Shuttle to airport is available*
Con's
- Front desk was very unwelcoming and rude (had issue with checking in, due to some issue with C-Trips representative payment not working; though we paid and secured room via C-Trip several day before which included an invoice and email confirmation; Front desk did not help and didnt want to assist "deal with it yourself" attitude)> very distressing as we potentially had to pay again for the room (making us pay twice).
- Hourly airport shuttle available but had to pay (should have inform guest, rather than finding out when we got onto the shuttle bus and catching us by surprise, as we would have rather booked a taxi)
- Abit secluded
Terjemah
Franfromivegill
Bilik King
Menginap pada 2022年12月
Solo
11 ulasan
4.0/5
Sangat Baik
Disiarkan pada 2022年12月29日
Arrived late ( midnight) after plane delays. Queue to checkin … about 25 minutes wait. Room was very cold - no heating on at all despite booking earlier. Nicely laid out but only one working usb socket. Very expensive for what I got. Shower was ok but took a while to get warm…. I could not work out how to lift the plug out so the bath filled with shower water and I had to leave it like that when I checked out.
Terjemah
Pengguna Tetamu
Bilik King
Menginap pada 2022年11月
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2022年11月11日
Always enjoy staying here
Great service great food home away from.
I always rest well here I must admit.
Love watching the planes taking off and landing.
Amazing hotel
I brought my wife here for her birthday to relax and she also rested well
I will be booking here again
Terjemah
Ghada
Menginap pada 2022年7月
Solo
5 ulasan
4.2/5
Sangat Baik
Disiarkan pada 2022年8月7日
Good hotel with breakfast and big rooms
Terjemah
RichardD
Bilik Queen Mudah Diakses
Menginap pada 2022年7月
Bisnes
22 ulasan
2.7/5
Disiarkan pada 2022年9月25日
Stayed here after a cancelled flight. Was quite a distance from airport. Long line at check-in. Elevators not working. I also got an over-priced accessible room so no closed shower. Finally, got a spider bite that took a month to heal. May have all been bad luck, but I wouldn't choose this hotel again.
Terjemah
Pengguna Tetamu
Bilik Queen Mudah Diakses
Menginap pada 2022年7月
Keluarga
3 ulasan
2.7/5
Disiarkan pada 2022年7月3日
Receptionist not very welcoming. Amenities unfortunately out of service. Housekeeping and porters very helpful and accommodating.
Terjemah
Pengguna Tetamu
Bilik Kembar
Menginap pada 2022年3月
Bisnes
38 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2022年3月11日
Lovely stay at a very nice hotel
Rooms are large and comfortable
Very quiet as well
Couldn't hear any noise from Heathrow