Hotel di Sofia

Was extremely disappointed that the wifi in the room wasn’t working at all. This is very bad considering that this is supposed to be a business hotel. Furthermore, no attempt at compensation was offered at all, even though i paid for the wifi which was advertised. Staff also did not bother to update on the status after checking and I had to call the reception again to check on the update of the wifi. That said, the room was adequate and all the staff were still nice (by Bulgarian standards).

This is my 3rd time staying at Novotel Sofia for my business trip, the location is good, easy look for food..

Located in a business park out of town but that suited us for what we were doing. Room was amazing, bed was comfortable, room service was great, bathroom products were good, buffet, and spa was also amazing.

Breakfast is super nice , and the front desk are helpful. Great one

位置好，機場附近，十分鐘就到了！房間寬敞，設施齊全，餐廳服務態度好，第二天要趕飛機，頭天晚上提前反饋，第二天一大早在前台收到了外帶的豐富早餐，有瓶裝水，雞蛋，麪包，酸奶，蘋果，有貼心的準備了一次性刀叉勺子和紙巾，特別點贊👍！

This is not the first time I have stated in Grami it has a perfect location, and the price is good. Also, it is close to some key points.

酒店位置很好 在十字路口處 還配有酒吧 露天餐廳啥的 很方便 從天橋過去 離商場也很近 酒店環境也不錯 房間也很好 衞生很乾凈 服務態度也很好 推薦入住

Excellent location and just a few minutes walk to many excursion tour buses pickup point. Hotel and room was overall very good. But i guess we were unfortunate to experience 2 power outages and 1 water suspension. Restaurant staff were great and helpful. The front desk staff who checked us in was very good but no the others.

무엇보다도 위치가 매우좋음... 방도 넓고 좋았습니다. 프론트 서비스..방의 청결도도 좋음. 전체적으로 괜찮았음.

Location is top of the consideration. Centre located that you can walk to most popular attraction. Metro or tram is very close within steps. Hotel is partly renovated. I believe it will be amazing when finished. Breakfast is not included. 15 Lev per person with small buffet that you can choose most popular items, ie, eggs, ham, sausages, breads or cereals. But they are not very hot on the warmers. However, I would still recommend people to go there for sleep and shower. Room was big enough and balcony overlook the city. Price is very good compare to same standard 3 stars hotel. Staff speaks reasonable English that is convenient. Good luck!