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Terokai Ulasan Tetamu Hotel di Solidaridad

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The Royal Haciendas All Suites Resort & Spa
4.2/5102 Ulasan
Just finishing up our 2 week stay at our favorite resort, the Royal Haciendas!! Absolutely love this resort. Super clean & the food is amazing! Special kudos to Alfredo in the members lounge, Sixto the best bellman around, Miguel & Charlie in the activities area! Best yoga ever!!! Jonas was our waiter in Los Murales & we liked him so much we asked to sit in his area the 2nd visit there. The teppanyaki dinner with Christian doing the show & Jermiah (not sure I got that right) was a lot of fun. Jaiver, our pool server was excellent & always remembered my drink order. Many more excellent servers at the pool & Luna Grill. Enjoyed the spa & I can’t remember the wonderful seniorita who attended to us but she was excellent!!! The Rotunda bar provided superb service too!!
Ocean Riviera Paradise All Inclusive
4.1/5104 Ulasan
Realmente um ótima experiência. Estava com meu marido, ficamos na suite privilege, perfeita! Amplo quarto, coma torneias individuais, hidro no banheiro e na área externa com vista para o jardim, cama surreal de confortável. O Hotel possui uma ampla variedade de restaurantes, onde o italiano, japonês e steakhouse você deve agendar no dia, o restante basta ir e aguardar. O restaurante japonês não é tanto pela comida e sim pela experiência do sushiman é mais um show, incrível! Recomendo o restaurante de buffet pois possui variedade de culinária de diversos países e o restaurante japonês. Infelizmente o restaurante em frente à praia não tivemos um bom atendimento, única crítica! O resort possui diversas áreas verde, com isso você encontra vários animais, mega fofos!! Fomos no boliche e ainda possuem noites de karaokê, bem divertido! Sugestionaria apenas ter alguma piscina aquecida, pois todas não possuem aquecimento. É um resort completo, com sorveteria, café, uma maravilha. Recomendo a todos!
Valentin Imperial Riviera Maya All Inclusive - Adults Only
4.7/5105 Ulasan
Our stay was beautiful, I will not deny that. However it was not without a few letdowns. I am a woman who is all about a pool and was so excited to swim in the absolutely gorgeous pool I saw in all the photos online. I visited the week of Jan 1- Jan 7th and the weather was quite warm about 75 degrees every day. HOWEVER, the pool was absolutely FREEZING to the point where I was shivering being in it. Felt like an ICE BATH :( It was not enjoyable and with this being a secluded/ all inclusive hotel there weren't very much other forms of entertainment during the day except for the pool and the beach (the water was warm at the beach). It was so disappointing. I called the front desk to ask if anything could be done but they stated was no pool heater/temperature adjuster. We paid about 4 grand total for this trip and to be completely honest were only able to enjoy the pool once. My next complaint comes to the beach. We went to the beach which gets pretty bus. There was a day where every single chair was full and two of the hotel cabanas were being taken over by random street vendors - taking away two spots for the guests from the 100% packed beach area. These guys were NOT a part of the hotel and are the vendors who go around trying to sell cigars, etc. I watched the staff pass by them multiple times and say nothing while ACTUAL GUESTS had nowhere to lounge by the beach. That was very disappointing as these guys were laughing loudly, staring at guests, and did not move as people walked by looking for chairs. Other than that I will admit that the food was great, the staff was super nice, the hotel grounds were IMPECCABLE, the rooms were nice, everything else was quite lovely. But for the reasons listed I will not be staying at this all inclusive again, although you can still make the most of it and have a lovely experience overall. I'd recommend a stay if you're not going for the main reason of enjoying the pool and the beach.
The St. Regis Kanai Resort, Riviera Maya
4.6/547 Ulasan
Безумно красивый отель. Номера восхитительные. Сервис , пляж все идеально
Banyan Tree Mayakoba
4.7/5101 Ulasan
We went there in Oct and had a great time with the family. My family was really impressed by the facilities and friendliness of the staff. The Sands staff was particularly exceptional. Kudos to Victor, Naara, Maggie and Roger for making the trip really inviting and hospitable. They loved the face painting and I loved the bike ride along the path. They also loved the spa/massage which they mentioned was heavenly. A few misses was that the unit we were staying at had some issues. Our TV was missing some functions, the pool was not heated, and the master en-suite had some issues with both shower heads (bath and shower). This took away from the experience as we had to call the service a few times in order to get the problem resolved and could not enjoy the heated pool for one day. I guess the age of some units are starting to show. A side note is that the restaurant prices are pretty expensive for what you get but to be expected for a hotel of this caliber. If you are looking for value for the money this might not be a good option for you. Overall we had a good experience, we have been to other 5 star hotels where the experience was better.
Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive
4.1/553 Ulasan
As other reviews have mentioned, this resort blocks Tripadvisor on their wifi, so I had to disconnect in order to leave a review here. The pros: most of the staff (especially the groundskeepers, drivers, and servers) are excellent. They are super friendly and great at what they do. Several stand out, but we didn't catch everyone's name. Alex (The Palms), Jonathan (Jade), Samuel (spa), and Julian shuttling us around are all wonderful people. Our concierge downstairs (female, didn't catch her name) is also great and booked our dinner at Fuentes. Food was mostly good, with the exception of La Isla at El Dorado Royale which was terrible food with terrible, mean-spirited service. The cons: the accommodations are pretty bad considering the price here. We booked a standard room with a balcony (higher floor) but were instead put in one of the rooms with a swim-up pool. It might sound like an upgrade, but it's a lower floor, and the pool is pretty much unusable due to how cold it is. We've been here for 5 days now, and I haven't seen a single person using it. Ants have been a regular pest in here. Our neighbors left out their room service for housekeeping to pick up, and it took them over 24 hours to get the dishes, causing a stink and more ants. The room itself has a comfortable bed, but the bathroom needs some updating. The jacuzzi had the drain completely detached when we arrived, and I had to screw it back in to get it working. The shower has a rainwater head above, but the switch to enable it requires an almost impossible amount of strength (so much so that you'll think you're doing something wrong). The drain is also pretty slow in the shower, but it's not a big deal. Other reviews are spot-on about the room needing a refresh. I can't speak to the quality of Bonanza Ranch, but some of the horses didn't seem very happy. Several exhibited signs of stress in their tiny stables (biting the bar and breathing in sharply, over and over again.) Even our tour guide mentioned it was anxiety-induced behavior. Bad: The Lomas travel people. You'll have to go to this office in order to book your ”More Inclusive” activities. These people have one of the easiest jobs on the resort, and they act like every waking moment speaking with a guest is painful. The woman who booked our activities on the day we arrived was literally rolling her eyes at basic questions. When our trip to Maroma beach was cancelled, we had to rebook with her, and she clearly couldn't wait to be finished talking with us. My girlfriend got sick one morning, and we couldn't make it for our Aktun Chen excursion, so I waited around for the office to open and tell them we wouldn't be going. When it opened, the man there refused to help, saying I didn't give them enough notice (even though I came as early as we possibly could given the circumstances). He didn't really listen to anything I was saying, and also wouldn't even call the front desk to let the transportation know we weren't coming. I hop

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Maklumat Perjalanan Tempatan

Harga Tertinggi€ 19,638
Harga Terendah€ 143
Bilangan Ulasan4,980
Bilangan Hotel70
Harga Purata (Hari Bekerja)€ 1,254
Harga Purata (Hujung Minggu)€ 1,313