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The St. Regis Kanai Resort, Riviera Maya
4.5/560 Ulasan
Безумно красивый отель. Номера восхитительные. Сервис , пляж все идеально
Banyan Tree Mayakoba
4.7/5101 Ulasan
Banyan Tree is a wonderful, special place with a lot to be both celebrated and considered before booking. Pros: The Staff - Anyone can spend money to make a beautiful hotel, but an incredible staff changes the entire experience. I believe that’s what makes it memorable at the end of the day. This place has figured it out. We have been fortunate to travel the world and this staff and service might be the best we’ve ever experienced. Diana, manager of the Tomahawk steakhouse went so far above and beyond to make my 7 year old son feel special that said “Daddy, can I pay to work with her?” Ricardo, Raul, Diamante, Santiago, and Edwin make the pools/beach something you’ll never forget. They are highly skilled cocktail makers with great energy and ability to connect with people. Ricardo‘a spicy mezcal drink and Raul’s smoked rosemary drink were the best of the trip. Kids Club Diana and everyone there are wonderful. Jesus was always there to help and a great boat tour captain. And we can’t forget Ana, who was the perfect welcome and goodbye at the property. The Service/Communication - They are incredibly responsive via phone call or WhatsApp for absolutely anything you need. Rooms - These villas are incredible. Just make sure you check if your living room is disconnected from your bedroom suite, in the event you’re planning to have children/guests stay there, if it matters to you. Note: wildlife will come into your room if your doors are left ajar at all. Medical Care - The Mayakoba property has a phenomenal doctor on site who showed up within the hour both times we unfortunately had to call. We had stomach issues that had nothing to do with the property and they provided shots that got us back in the game nearly instantaneously. If you feel it starting, I cannot recommend getting the shot immediately more. It saved our vacation. And they take United insurance, shockingly. Pool - The pool at the beach with live music was the crown jewel of the property for us, but the lobby pool has a great vibe with trendy music and the best drinks and swim up bar. Breakfast - Outstanding. Everything you could want - too much to list here. HAAB Dinner Experience - Their signature dining experience is pretty epic. Pricey but worth it. Henry is then perfect host and guide. El Pueblito - The 4 Mayakoba properties share a little town square that you must see. There is also a small but worthwhile arcade for kids. Cons: Mosquitoes - The resort is built into a tropical jungle lagoon. The mosquitoes are bad. Not visibly bad, but you will get bites wherever you go. There’s a clear lack of indoor dining seating. Cost - Everything is very, very expensive. Especially for a la cart. With hotel prices sky high right now, we found the combination of room and food/drinks to be as/more expensive than the nicest US properties. I think most people would expect more for the money in Mexico. To their credit, it doesn’t feel nickel-and-dimey and you don’t feel like you need
BlueBay Grand Esmeralda-All Inclusive
3.3/5105 Ulasan
The hotel and all the experience was terrible. The food in the buffet is pretty much the same everyday and the quality is really low. There are not enough sunshades for all the guests in the hotel. One day, we left our towels on the sunbed, when we came back 30 minutes later they were gone and the staff told us that they ran out of beach towels. We lost our sunbeds and towels and we had to leave the pool because there weren’t any seats left. The staff doesn’t care about the hotel guests. The golf cars that are supposed to give you rides in the resort refused to take us like 90% of the time. The hotel concierge feels like a huge scammer. We asked if we could get a ride to the main gates of the resort and they refused to take us with the golf cars and said that we could call a taxi for 5$ each way (all of this is to move inside of the resort area). Also, they try to scam you by paying 50$ to go to playa del carmen, wich is like 15 minutes away. It’s a complete joke. Even for the price I don’t recommend this hotel to anyone.
La Casa de la Playa by Xcaret- All Inclusive Adults Only
4.8/563 Ulasan
Absolutely amazing experience. It is pricy but worth every penny. Room was great, view is superb, and the service was top notch. All of the restaurants within the resort was beyond amazing. 11/10 would recommend.
Tukan Hotel Playa del Carmen
3.4/5101 Ulasan
From 05/27/23 until 06/01/23 this was the 3rd time I've ever been to this hotel, but the 1st time since 2009. My experience was a negative one, sadly. There was a blonde receptionist I first met who was fine. It was the brunette receptionist that was not accommodating, not friendly. This hotel has 2 buildings, one on 5th Avenue and the other 10th Ave. They put me in the 10th Avenue building where there was no one on site. 6 days, I did not see anyone, day nor night. Walking through the courtyard at night and not one room had lights on. No one at the jacuzzi, nothing. I asked to be moved from this building to the main building where there were other guest visible and the brunette receptionist said no and walked away. There was another employee that I asked and he said no. I stated that I would look for another hotel and that other employee said ”ok”. I only had the breakfast plan and ate 2x in the cafe and the food was ”ok”. The first day I was still a little hungry and took a little box of cereal with me. I got stopped at the door and was told that I could not do this. The only positives: (1) I had a clean room and (2)the tours planner Bernardo was great. He was the only person to treat me nice and talk to me like a friend vs. a number. I had enjoyed this place in the past but will probably never come back.
Moonshine Hotel
3.8/553 Ulasan
Iré comentando puntos que me parecen importantes cuando vas de vacaciones. RUIDO: está situado no en 1 si no cerca de 2 discotecas que no cierran hasta pasadas las 03.00 de la madrugada por lo que si vas a descansar, lo vas a tener complicado; retumban los cristales,poco más y como si estuvieras en medio de la fiesta. Pedimos cambio de habitación porque estábamos en una que daba a la calle,nos cambiaron a una más alejada pero se seguía escuchando igual. SITUACIÓN: es buena , pero hay hoteles por la zona menos ruidosos y en buena zona. INSTALACIÓNES: es una habitación en la que había 3 camas ,2 de ellas dobles y una individual, todas en un mismo espacio ,si tienen aire acondicionado lo malo que si quieres intimidad debes entrar al baño. La ducha apenas tiene fuerza por lo que cuesta mucho duch**** bien. SIN SERVICIO DE DESAYUNO. pero en frente hay una cafetería muy rica par desayunar. CONCLUSIONES Buena situación, precio asequible pero si vas a descansar este no es tu Hotel

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Maklumat Perjalanan Setempat

Bilangan Hotel255
Bilangan Ulasan287
Harga Terendah€ 27
Harga Tertinggi€ 617
Harga Purata (Hujung Minggu)€ 78
Harga Purata (Hari Bekerja)€ 78