Ulasan Lluna Aqua Soller - Adults Recommended

the hotel was amazing, with beautiful decor and great hospitality! the staff gave us a list of restaurant recommendations, and also assisted us with our needs. would 100% like to stay again!

Nice location, full of life and interesting shops nearby, fantastic breakfast and friendly people. Does not have a USB port. Lobby chatting noise can be as early as 6:30am, not sure about the source but for two mornings while we stayed.

Die Lage ist toll, mitten in der Stadt. Restaurants, Shops und die Kathedrale ist um die Ecke. Ein schönes Boutique Hotel. Frühstück fanden wir nicht gut, sehr sehr wenig Auswahl.

Muy bien situado Personal atento y amable Casa señorial reconvertida en alojamiento

Parfait

Beautiful hotel, great service and very comfortable bed. The bathroom could do with a little more privacy, but otherwise excellent. Very clean and well-managed. Just a very short distance away from a lovely square with good restaurants.

I can’t express how disappointed we both are with this hotel. The only positives are the staff & the location. We were in a double standard room with the wardrobe so close to the foot of the bed that we struggled to open the door wide enough to get decent access AND it smells of musty old clothes like a charity shop. The toilet is tucked behind the wardrobe with no door so no privacy. The room is on the top floor of the hotel, there’s no lift. The top two stairs are quite dangerous being on an immediate turn with limited access to the handrail. I’m 73 years old & partially sighted so it was especially difficult for me. No one to help with luggage. The breakfast was paltry, no bread, no toaster. It was a continental breakfast with the cheapest yoghurt. No kettle in the room, there was a coffee machine but no milk in the fridge, we had to ask for that. Tea & coffee making facilities are the norm these days but we were told we weren’t allowed to have a kettle, I couldn’t understand the reason why. Hairdryer broken but a replacement was put in the room however it was fairly useless with a weak stream of warm air from it. I dislike having to complain, I’m well travelled & have never had the need to complain before but this was an expensive hotel & apparently rated as 4 star- I really can’t see how! On the whole a big disappointment. Would never recommend nor return.

Somewhat quirky, but clean and comfortable with friendly and helpful staff. Great location in the centre of town. Only warning we would give is don't follow your Satnav to the hotel address, it's a narrow one way street with no parking/stopping. Instead use one of the car parks and then walk to the hotel, there are a few within 3 or 4 minutes walk.

This was my first time staying in Soller and I took a long time choosing my place to stay. I was certainly not disappointed with my choice. Toni, before I even arrived showed how professional they are by contacting me details on lock box etc. On arrival, I was greeted warmly and to my surprise was upgraded to a superior double. It was lovely. Little terrace, comfortable bed, pleasant room temperature and a wow bathroom. Breakfast was great too snd plenty of choice for me. Impressed with location too so will be revoking and bringing my husband next time. Thank you.

This is a beautiful, small hotel with wonderful decor and situated centrally in one of the main streets of Soller. We had a lovely room , overlooking the “ pedestrian” street below, with its own small balcony and gorgeous bathroom. Breakfast was good, especially the fresh croissants from the bakery down the road and was self-service continental buffet. We met some lovely people while we were there and heard their travelling stories— lots of hikers visit Soller and the surrounding mountains. Toni on front desk was friendly and helpful and obviously proud of his quirky hotel.He had been very supportive over my anxieties about getting the code information for the self—service checkin., as I had never done this before. In the event, it was easy once we arrived ( having had the code by email the day before) We would go back and choose a room at the back of the hotel,away from the street noise , but we are light sleepers . A great hotel, in a very good location at brilliant prices, especially if booked direct via the website or phone . Thank you Toni.

Charming, traditional hotel full of character. Quirky room with a lovely terrace. Hotel is very close to the main square. Very quiet and relaxed stay. Staff are friendly and really helpful of all requests. We booked direct, great pre arrival communication. Thank you

Loved this hotel. It’s a beautiful update of a historic house. It was a joy to discovery all the fun elements of the building. From check-in, to breakfast and check out, this is a very relaxed experience and felt really authentic. This is not a modern, sleek hotel and I think this is why I really liked it - great to stay somewhere with history and personality.It was in a fantastic location, minutes from the main square. The street was quiet and a had a great nights sleep. A great spot and an amazing price!

The room was different to the site that I’ve booked. The air conditioner was not working after one day. There’s no condition to stay there. My sheet was dirty and the Our room was seepage in the ceiling, the bathrooms are open, only separated by an old velvet curtain. I ask for twin beds and they are separate. There was no shampoo or soap. Decadent. I tried to speak to the person to change our room but was not possible. As there were no conditions to be in that place, we tried to talk to them and ask for a refund, since we would have to go to another hotel because they couldn't spend another night there, but it was not possible. We left very upset and had to pay for two hotels. Bad experience.

Booked a 'junior suite' room for a few nights away recently. Very unclear from the website what the differences were, but we were hopeful for a nice room nevertheless. On arrival at the hotel, we realised the check in desk was not 24 hours (we arrived at approximately 1am). Despite notices on the external doors saying we would have received an email with details of how to enter, we had received no such email. We found a video online that showed the key code to the key box (??security) and then realised that after all that, the side door to the hotel remained open at all times (again, very poor security!). In order to find our room number, we had to go behind reception and read through their documents. When we advised the staff of this the next day, they did not seem bothered by it. The room was pleasant. No access to a locked safe was disappointing, no coffee capsules despite having a machine was also a bit confusing, Unfortunately the cleanliness of the room was not great - there were long brown hairs all over the bathroom which even after we asked for an additional clean were still there. A small balcony was nice to sit on, but noise was a definite issue every morning with early morning bin lorries and mopeds on narrow streets. Comfy bed. Location of the hotel is excellent, right on the main shopping street and 30m to the main square. We did not eat in the hotel so cannot comment on the food. Parking was only available in the nearby pay&display, 6 euros a day which was reasonable.