This hotel has a nice location, but the buildings are so old and the walls are paper thin. You can hear people beside you, above you, and in the hallways at all hours. The building manager, Rusty, is very gruff and rude about extra pool towels, refunds for cancellations that are within the window (but due to a third party's delays did not make the window) and she is gruff about helping with any complaints about the rooms, etc. In addition, she is patronizing and calls you sarcastically by your name as she rudely replies to your question. Would not recommend or stay here again after losing sleep to noise, having any questions or requests shot down in a condescending tone, and having to run the gauntlet to find any extra pool towels.
Terjemah