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Terokai Ulasan Tetamu Hotel di Southaven

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Holiday Inn Express & Suites Southaven Central - Memphis
4.4/542 Ulasan
I had a girl's weekend planned with family . I booked a suite so we would have plenty of room. When I arrived, I was told that they didn't have my reservation. I had received an email confirmation the day before so I showed that to the desk clerk. She said she still didn't have a reservation for me. I gave her the confirmation number again and she said, ”I told you we DON'T have a reservation for you!” I stated that you do and again gave her all the information. She then said my reservation had been canceled because my credit card didn't go through. When I asked what credit card, I then realized that the card had been compromised a few months ago and reissued. The compromised card was the card on file with my HIG rewards. Didn't even think about changing it on my profile.) I then asked why I wasn't contacted and she said she wasn't on duty and had no idea. I again stated that I couldn't believe my room was canceled without notifying me. She got an attitude at that time and said she told me that it wasn't her. I then asked if the suite I booked was available. She said no. I asked what was available. She said a double. I asked how much. It was $80 more than the suite I had booked. I stated that that didn't seem fair. She then got an attitude and let's just say that she definitely needs a course on how to provide ”good customer service.” If her attitude represented the attitude of others that worked there, I'm happy that my reservation was canceled. After that encounter, I left and went to a Hilton property, which I should have done in the beginning. They were extremely nice. Gave me a discounted rate because of everything that had happened. Shame on you Holiday Inn for not being more customer friendly. Shame on you for not contacting me before you canceled my room. I would have happily supplied you the new card #. Instead I was treated horribly by a desk clerk.
Candlewood Suites Memphis - Southaven
4.1/579 Ulasan
The positive elements of this room are: a desk top that multi functions as a dining table for two (desk chair and side chair); comfortable pillows, fine quality sheets and highly absorbent towels; and staff who were customer focused. My husband enjoyed the recliner. The downsides were: silverware was missing and there was not back up to replace it; a timer knob controls the electricity to the stovetop (it was missing and dinner was delayed a bit while the staff found a replacement); the cooking utensils were very limited - only a fork and hard spatula - please add a large spoon and perhaps a rubber spatula; we had only 1 mug and the desk clerk brought us two matching ones. For a long-stay motel, the provided cooking/dining items are very limited. While this didn’t matter to us, please note that Candlewood Suites do not serve a complimentary breakfast. We will try this brand again and we’ll inventory the kitchen upon arrival so we are not delayed at dinner time.
Quality Inn Southaven - Memphis South
4.1/598 Ulasan
Very nice, clean property. Large room, comfortable bed. Had a couch, ”coffee table” in the room, which is unusual. Good night of sleep. Breakfast was somewhat limited. If the hotel experienced full occupancy I would think that parking would be a problem. Management needs to, somehow, monitor/control smoking of illegal items. Price was a little more than we like to pay, but it was a little nicer than some of the less expensive properties.
Hampton Inn Memphis/Southaven
4.1/594 Ulasan
Kawasan yang bagus, katil yang bagus dan selesa.
Fairfield Inn & Suites Memphis Southaven
4/595 Ulasan
When we first went to the room, the wife wanted to leave because of the room smell, but I talked her into 1 night and find someplace else for 2nd night. They gave us a Handicap Room (not our request but fine). The light in the room was very low wattage. The comforter had a Smokey smell. The bathroom shower head faced sideways and even with the shower curtain it still sprayed water all over the floor. Breakfast was a tight fit in a small area. Only one waffle maker with 8-10 people waiting. No fresh fruit. The coffee is good. I would only stay 1 night if your to tired from driving.
Avid Hotel Memphis - Southaven
4.4/595 Ulasan
I stayed at this hotel with my daughter last weekend 7/29. We were really tired when we arrived and went straight to bed. The next morning I realized some major issues and talked to the front office about it. I even sent videos and pictures to the Custodial manager that was on duty. She was very apologetic & so was the lady working the front desk. But when the manager, I think his name was Corey, came out…. HIS ATTITUDE WAS HORRIBLE. As a matter of fact, I didn’t know he was the manager earlier when I saw him walked in, but when I said “Good Morning” he just kept walking. So maybe he was having a bad day.. REGARDLESS, that’s not my fault. He offered to give me some points, but for the issue I had, that just didn’t suffice at all!! He made no efforts to do anything else even after I expressed the fact that I wasn’t pleased. And I said it in a nice way, but I received Nothing but a BAD ATTITUDE in return!! I’m not sharing the video on here, only because the Breakfast Lady was outstanding.. and the front desk worker was a sweetheart….. But that manager was the WORST 👎🏾

Frequently Asked Questions

Maklumat Perjalanan Tempatan

Harga TertinggiRM 2,200
Harga TerendahRM 284
Bilangan Ulasan1,037
Bilangan Hotel14
Harga Purata (Hari Bekerja)RM 531
Harga Purata (Hujung Minggu)RM 567