Hotel 5-Star di Hebei, China

It was already noon when we arrived, and the front desk kindly allowed us to check in early. They also prepared the extra bed rail and mineral water we requested. The chaise lounge in the room was incredibly useful for me; my child could play, sleep, and watch TV on it easily. 🍚 Breakfast: For children over 1.2m, there's an extra charge of 40 yuan. The variety was decent, mostly cold cuts or processed sausages for meat, with plenty of carbs, vegetables, and fruits. They also offered a savory milk tea, which was quite good. 🛝 The hotel has a small game room with a mini slide and trampoline, suitable for toddlers. It's a nice touch. 🏊 The pool costs 10 yuan per person for guests, and it's also open to the public. We participated in a promotional event that waived the fee. The changing rooms were clean. The pool isn't huge but sufficient, and there's a small mushroom pool with a higher temperature than the main pool, which was great. My little one had a lot of fun, and you can see the mountains and cable car from outside the pool area, offering nice views. Areas for improvement: We stayed on the 3rd floor. There might have been an odor from the sink, and the bathroom didn't have an exhaust fan, so the air felt stuffy. We kept the windows and doors open, but thankfully, there were no mosquitoes. Overall, I feel we chose the right hotel. After looking around, it seems much better than the Crowne Plaza.

I almost always stay here when I'm in town. A few times before, I couldn't get into the underground parking because it was full, but this time I finally could. There aren't many spots, and they're separated from the owner's parking by a fence. There are charging stations available. If you park above ground, you'll find charging stations across the street near the restaurants. The hotel service is consistently good, friendly, and attentive. The bedding is on the firmer side; I'm not sure if that's a room type thing or if I just haven't noticed it before. The Lobby Bar coffee included in the Trip.com package only offers iced or hot Americano.

Our family stayed at Nuoan Yuanjin, and our butler, Wendy, was incredibly attentive and thoughtful throughout. When we booked the deck time, I was concerned about mosquitos for the kids since it's outdoors, and I shared my worries with Wendy. She informed me beforehand that mosquito repellent would be available on-site and even helped reserve a more suitable seating area for us. During the deck time, we enjoyed some drinks and snacks, and it was a very comfortable and relaxing experience for the whole family. Afterward, she proactively asked about our dining experience. For daily needs, whether it was calling for the shuttle or requesting extra amenities for the room, communication was simple and efficient. The service was genuinely sincere, without any pretense or empty words. I'll definitely prioritize staying here again the next time I visit Aranya.

The room size is quite spacious. Although the decor is a bit dated, the cleanliness is truly impeccable. Overall, the service attitude was very good. The front desk staff were very friendly. Telephone service was prompt; it's the fastest I've experienced at any hotel in terms of getting help to the room. The welcome fruit was incredibly fresh and substantial. Every piece was edible, not just good-looking but tasteless ones. What I wasn't happy with: Firstly, the doorman. We arrived around 2 PM, which I assume is peak check-in time. I only saw one attendant at the entrance. My family went to park, and I was left alone with my child, carrying a backpack, an iPad, dragging a suitcase, and a large bag of snacks. The attendant just took the luggage out of the car and left me to my own devices. It was quite chaotic. Even if he had just helped me get a luggage cart, it would have been much better. When traveling with children, you always have a lot of stuff, so this situation should be very common. I suggest increasing the number of doormen and having luggage carts readily available at the hotel entrance. Secondly, the toothbrush in the room was incredibly hard. After brushing, I was practically spitting blood. Also, the hairdryer was fixed inside a drawer with a very short cord, making it difficult to hold up. Plus, it was really hard to use. Can't they update to a better one? The cool air doesn't dry, and the hot air burns your scalp. Even with my relatively thin hair, it took ten minutes to somewhat dry, when at home it usually takes about a minute. It doesn't have to be as fancy as a Dyson, but a Xiaomi or Laifen would be an improvement. Finally, the automatic door on the first floor leading to the beach wasn't very sensitive. As I was walking out with my child, it started closing automatically before we were fully through, and my child bumped their face. Although it wasn't serious, it's still a safety hazard. I reported it to the front desk, and they were very kind and immediately asked about my child's well-being. I just hope the issue will be taken seriously.

Highly recommended for anyone looking to enjoy the autumn foliage! Front desk staff, Mali Jiao, provided excellent service. The hotel is built into the hillside, and a stunning panorama of colorful forests greets you right from your window. The autumn colors were absolutely perfect during the National Day holiday. The room had fantastic natural light and an unobstructed view. Sitting by the window in the afternoon, watching the autumn breeze rustle the leaves, was so peaceful and therapeutic. The breakfast quality was great, and the service team was professional and kind. Even with the large crowds during the National Day period, everything flowed smoothly without any delays, making for a very comfortable stay.

I usually stay at one of two hotels when I'm on business in Cangzhou: the Golden Lion Hotel or the Arcadia. The front desk staff, especially Li Huize, provided excellent and thoughtful service, even preparing welcome gifts and drinks. First, about the room: it was clean, but the facilities were outdated. There wasn't even a USB port in the room, which I suggest the hotel updates. Next, the service: there was no doorman at the entrance to open the car door or help with luggage upon arrival. The service felt impersonal. This is definitely something the hotel should learn from the Golden Lion Hotel, where the service is much more welcoming and enthusiastic. Furthermore, the hotel's room service staff were not very warm; they seemed rather aloof. And the hallway had a pervasive musty smell. Finally, the hotel breakfast: the variety was not as good as the Golden Lion. The ham sausages were not pure meat, but starchy, and the bacon also looked pale and not like pure meat. There were no desserts, and the lamb intestine soup wasn't freshly prepared. When I called for ice to my room, it was brought in a large ramen-style bowl, not an ice bucket. This really felt out of place for a five-star hotel.

Staying at the InterContinental Shijiazhuang Fuli for a business trip was an excellent experience overall. Shara, my butler, sent a thoughtful weather reminder in advance, which was wonderful. She even offered advice on what to wear and outdoor activity suggestions based on the temperature changes, and delivered a welcome fruit platter – truly thoughtful details. The high-floor room she carefully reserved offered outstanding views, and the indoor facilities were brand new and functioned perfectly, with high hygiene standards maintained. The service response was efficient, and the staff were patient and sincere, never intruding on my rest. This meticulous and attentive service significantly enhanced the comfort of my trip. I'll definitely choose this hotel again for my next visit.

The facilities are a bit old, and it has a Viennese style. The main pool is quite deep, but the kids' pool is suitable for children. It seems to be primarily a training facility, especially for external swimming lessons. So, after 5 PM, only one lane is available for swimming. The management is a bit lax and somewhat disorganized, but the service attitude is very good. The underground parking seems to be unusable. The breakfast isn't as diverse as those in big chain star hotels, but it really suits Chinese tastes. The roujiamo (meat burger) is quite good, and their lamb soup is excellent. Their milk tea is also nice, though the bread is just average. The rest are stir-fried dishes, and their hand-torn sausage is good, as are many of their cold dishes. They also offer black tea, which tastes pretty good. Oh, and I almost forgot the most important thing: the curtains are very thin and don't block out much light. Maybe it's a business hotel, and they want you to wake up and get to work as soon as it's light outside.

This is our go-to hotel every year. It's really easy to find, and this year we happened to check in right on my child's birthday! The hotel even gave us a birthday cake. The buffet downstairs is also very rich and varied! We'll definitely be back again next year!

The hotel upgraded us to a larger room for free. If you're bringing kids, there are plenty of amusement options right within the resort, and in winter, there's a ski resort. All your dining, entertainment, and play needs are covered. The staff were all very friendly and helpful. When we arrived, we found out our tire had been punctured on the way and was flat. A staff member gave us a number for tire repair, and someone came within 10 minutes and fixed it very quickly. If you want to go out to eat, Chongli County is about 4 kilometers away by car.