Hotel Kabupaten Sleman dengan Spa

Very nice hotel with good location next to the best mall in Yogyakarta. The hotel retains the grandeur of old era with large and cozy lobby areas with plenty of sofas for relaxing or to meet guests. The hotel has the larger than average room sizes. However, the rooms need to have better lightings overall but especially in the bathrooms. The hotel has shown signs of need for another round of renovation. Start with the lightings then the beddings as well as improving the sound barriers. During the last night of our stay, the hotel hosted a party in the backyard. The sounds of music was so loud, it was hard for me to sleep. Sending a note to the hotel guests about having a party in the evening does NOT mean that they can just host a party with such loud music in the backyard. Alternatively, the hotel can invest in serious sound proofing if they plan to have parties in the backyard or pool.

1.5 hrs ride from YIA Airport, but conveniently linked to Pukawon Mall that has pretty much everything you need from nails spa, massage to cinema, shops, eateries, restaurants to supermarket. It's easy (and cheap) to get a grab (local Uber) so not a challenge to get around even to further places. The room was spacious even for 2, including the bathroom area. Clean and well maintained, cute crab-shaped towel art and welcome amenities as a Bonvoy Gold member. Beds and pillows are a bit soft for my liking (even when I opted for a foam pillow from their pillow menu) but that's a personal preference. All amenities provided in the bathroom. Service was amazing, such warm smiles and great initiative, from the bell boy who helped with our luggage immediately after we got off the car, to the friendly front desk staff, to the security guards who holds the doors open for us and most of all, the helpful and thoughtful housekeeping team. They saw that we had limited hanging space with too much clothes and put in a standing laundry rack for us, and additional bottles of water, all without asking. Special shout-out to Deelen, Wahyu for the superb service. The pool looked amazing though I didn't get to try it this time. Breakfast was also excellent, a wide spread of local, western and Asian. They also offer interesting local herbal beverages. Solomon was thoughtful and offered us to order special items off the buffet when he found out it was our 3rd day of having breakfast at the hotel. Overall a wonderful stay and I'll be sure to stay here the next time I visit Jogja again.

Front desk is friendly but lack care or professionalism. Waited a while without being told that the golf cart was already there. My wife slipped at the high staircase where the mat skidded because of water beneath. It was scary to imagine what could have happened. Told the front desk a, she did not care or show any concern. TV had no channels. The housekkeping restaurant staff were very very sweet but unprofessional was the pool area. No one there knew how to go all the way through to complete their job in a satisfying manner. When leaving the front desk guy did not ask if we gave deposit or id. Just waiting for us to forget. The best: bathroom, the woods, the bed, the pool, room service, resto is not bad, but pizzas sold out and NO SPA, why? for the price we paid in the holidays. This spa trick, unfortunately, many hotels play it.

Pros : Friendly reception & staffs Affordable & value for money option on hotel with breakfast, good variety They even have room spa services with good prices Nice set package on room service meals Cons : Low water pump in the shower Tiles in the shower room not clean Need to have more taste/spices in the food served

Hotel is not bad. Location is accessible,  But cleanliness wise still can do better. The Toilet , bathroom and balcony is not clean even after doing room service,  Furnishing is a little bit outdated. The room smells musky  The bellboy manning the drop off is not that good cos seeing me struggling with my luggage in the rain, he did not even offer to help despite having an umbrella. Did not even help us to open the door. Me and my partner struggle to bring our luggage up the slope, in the rain and drenched. Im not sure why, but for the 4 days 3 night im there, the doorbell didnt even offer to help or assist..  For a top 10 hotel in jogja, the bell boy can do better with service wise. But the Front desk and concierge is very friendly..

Hotel favorit tiap kalo tengok anak yg lg sekolah & kuliah di Jogja,, biarpun sdh hotel lawas, tapi terawat baik, alat2 nge-gymnya lengkap, breakfast lengkap & enak, kamar nyaman, recommended nginep di sini

Here’s The property is quite old and is no longer under Sheraton management, which is noticeable throughout the hotel. The toilets and ceilings feel outdated and in need of renovation, and the same applies to the air conditioning system, which doesn’t perform up to expectations. That said, the staff are very cooperative, friendly, and always willing to help, which is definitely a positive aspect of the stay.

I am going to my sister graduation, this hotel is near uin jogja and I really loved all the new facilities ************* will be back soon.

Het was perfect om bij te komen. Mooi en van alles voorzien, met zelfs privé zwembad. Het lag ver genoeg van het centrum voor alle rust, maar je was in een paar minuten in het drukte als je wil. Kind vriendelijke.

Hotel dengan bangunan lama yang terletak di Kaliurang, apabila tujuan Anda adalah Lava Merapi Tour maka ini hotel yang sangat direkomendasikan. Kamarnya bersih dan luas walaupun perlu ada peningkatan kualitas untuk beberapa item di kamar mandi. Secara keselurahan ini adalah hotel yang sangat bagus dengan kisaran harganya. ⭐⭐⭐⭐⭐