Hotel Izmir dengan Spa

Comfortable accommodations, but serious concerns about guest relations. During checkout, we were called repeatedly (10+ times within 20 minutes, from 12:00 to 12:20) even after confirming multiple times we were heading down. When we complained, staff responded defensively and continued escalating rather than resolving the issue or accepting our feedback. While one female staff member was pleasant, two male staff members were unprofessional and disruptive throughout the situation.

Otelin konumu mukemmel. Oda kaliteli ve büyüklugu yeterli. Çalısanlar son derece yardımcı.

Отдыхали в этом отеле всей семьёй. В целом впечатления остались очень хорошие — комфортно, спокойно и всё необходимое для отдыха есть. Особенно понравилось удобное расположение: есть прямой выход в торговый центр, а также близкий выезд на трассу, что очень удобно, если путешествуете на автомобиле. Отдельное спасибо персоналу — все сотрудники были вежливыми, приветливыми и всегда готовы помочь. Из минусов можем отметить только холодильники в номере — к сожалению, они практически не работали, поэтому охлаждать напитки и продукты было проблематично. В остальном всё понравилось. Хороший вариант для семейного отдыха, с удовольствием остановились бы здесь ещё раз.

Hotel estupendo cerca del aeropuerto si has alquilado coche, ya que te permite descansar cerca a un precio razonable. Desayuno abundante y de calidad.

İzmir’in vazgeçilmez tesisi. Biraz yaşlanmış ve yıpranmışlık hissedilse de. Kalitesini koruyor. Havası, doğası, suyu apayrı güzel.

Hotel is not too far located from the airport (one single trip with taxi around 120-130 Turkish Lira). Hotel is walking distance from the Gatemier city center with a lot shops and restaurant and walking distance from the train station which could bring you to the city center of Izmir. The hotel itself is clean with friendly staff. The hote room was comforatable and the breakfast buffet is a good mixtutre of turkish/continental. In my case, without any problem I could have a late check out. Negative: it can be noisy at the corridor due guests talking loud.

The room was large but had a tiny little window facing out onto a courtyard filled with pipes and ac vents. Dim lighting coupled with muted brown wall colour made it feel like a coffin. Called customer experience number on phone and was hung up on .....most likely a language barrier. The water in the bathroom was lukewarm. Front desk service was very helpful especially when helping one of us who needed medication. It was difficult organizing food when we arrived late at night( phone in room was having issues dialing and electronic ordering system was unable to handle room numbers starting with an M) however when it arrived it was tasty.

Alles gut ruhige Lage Sauber .Hatte ohne Frühstück war auf Durchreise .Man konnte gut schlafen.

I love this place. It’s a great hotel with clean, spacious and beautiful room. And the Wi-Fi is super fast too.

The room was big and cosy. The breakfast has less options but tastes good! It is very close to the train station.