Hotel Boston dengan Spa

My second stay at the hotel in a month. Really impressed with hotel services by everyone i encountered at The Newbury Boston. I had a late midnight flight flying out, so have requested for a late check out via trip.com comment box. When I checked in, the hotel told me they took note of my request on the trip.com booking and gave me a late check out. Appreciate the professional service at the reception! And the efficiency of trip.com on meeting my request and bookings 🩵 Thank you

The front office team & customer experience team was cooperative and supportive, even for last minute requests.

整體還不錯，我們住了3晚。房間比較舒適，亮點是早餐的餐廳，Gordon Ramsay 的餐廳，菜式採用了英，法，和波士頓本地融合的概念，新鮮有創意。其他一般。臨時落腳可以，不適合度假。

Very tired hotel in an excellent location. We booked a corner suite for our family, but were disappointed to find that several basic amenities were missing upon arrival, including hand soap, lotion, and slippers — items that would normally be expected at a standard 5-star hotel. Cleanliness was also inconsistent throughout the stay. Considering the high room rates, the overall experience did not feel like good value for money. Another frustrating issue involved the destination fee credits. We were informed at check-in that the daily credits could be used toward room service and other charges. However, upon checkout, we were unexpectedly billed for items that should have been covered by those credits. Although I had prepaid the room and associated charges in advance, the hotel still placed the usual deposit hold on my credit card. At checkout, staff initially told us everything was settled correctly. Fortunately, based on a previous experience at another hotel in NYC, I requested a copy of the final bill to verify that the deposit would be refunded correctly. That was when I discovered the incorrect room service charges. The matter was eventually resolved after some discussion, but I would strongly recommend that guests carefully review their final bill before leaving the hotel.

房間面積比較大，去年住過，第二次選擇，感覺水平有些下降，毛巾質量一般，有些舊了，也沒換。餐廳的服務有些態度冷淡，個別服務員還可以。餐廳靠邊處有餐桌，可有一頂燈，站起來時，直接撞到頭頂，很疼，服務員似乎不是第一次碰到這種情況，很淡定，衹是看看，也沒人來問候。客房清潔和送餐還不錯。下次估計不會選了。

We had a great stay. It is very close to Fenway and has great eats nearby. The breakfast was very good. The service was fantastic. I left some clothing in my room, and they helped mail my items back in a timely manner.

Excellent location in the heart of Boston Harbor and less than 10 mins drive to the Logan airport. The gym was fully equipped with a steam room. Room had the right size and room amenities. Lots of restaurants around if you don’t want to eat in the hotel

4/5 decent hotel. At the heart of downtown Boston across from Tufts medical Center. It is very close to Chinatown and is close to a T station. Overall room was spacious for 2 but is a bit old. Still is good :) very historical building with interesting retro taste.

The location is superb except there is no drop-off at front. The car can park 30 mins about 2 meter away from the front door. And there are many birds at front making it looks very dirty and non hygenic. The room is big and nice. All promised amenities and machines are there.