Hotel Santa Fe dengan Spa

Tidak banyak perkara di hotel dibuka kerana COVID-19. Pembantu rumah membuat bilik perkhidmatan setiap hari yang mengejutkan saya. Kami tinggal di hotel lain baru-baru ini dan pembantu rumah tidak membersihkan bilik sepanjang penginapan kami.

The front staff were great! We had our room cleaned and restocked when requested. Our stay was uneventful and pleasant- would recommend.

A shower is not simply a shower for me. A shower is a way of acclimating myself to the lucidity required to engage in everyday life. It is a way to mentally and physically prepare myself for whatever may lie ahead for me for the day. It's a routine that borders on a spiritual ritual to allow myself to function in the world at my maximum potential. I am not exaggerating, then, when I say my shower at The Inn and Spa at Loretto was one of the most uncomfortable experiences in my life. I awoke early in the morning in eager anticipation to enjoy everything Santa Fe has to offer, and as I watched the sun rise over the Sangre de Christo Mountains, marveling at the beauty of the New Mexico sunrise. All that was left for me was to take my shower and prepare for the day. Nothing could have prepared me for what happened next. I stepped into the bathroom and made my way over to the shower, and turned the knob as I always would to roughly halfway to initiate the process. As I anxiously waited to begin my shower routine, the bathroom quickly filled with steam. After the cool morning air this felt nice at first, but of course I didn't want to scald myself! I turned the faucet back towards the cool side as I stepped into the shower, expecting that I understood where I would reach a ”warm” temperature. Within seconds I was blasted with ice cold water as if straight from a glacier. Pain shot up my spine to my neck as the icy water rained upon me, and I reflexively turned the knob back towards the hot side, thinking I surely had found the ”happy medium”. Within moments I was engulfed in red hot water that felt as if it had just been boiled in a tea pot across my face and neck, stunning me yet again. Frustrated, I moved the shower head directly to the floor, spraying my feet with the same steaming water. I then carefully moved the faucet, one centimeter at a time towards the cold side, gauging the point at which the water would begin to cool. Amazingly, there was no change. After 10 or so careful movements of the knob, the water began to cool, to my great relief. However, within moments the ice cold water returned, once again sending shivers up my spine. After more experimentation and constant discomfort, it became clear that there were only two options for this shower: burning hot or ice cold. The rest of my shower was spent doing a horrible dance of moving between excessively hot and cold water, moving my body out of the water frequently to minimize the pain. I ultimately managed to do the bare minimum necessary to get myself clean, with the chance of a relaxing and revitalizing experience clearly being out of the question. This is not how I would want anyone to start their day, and I feel this should be unacceptable for a hotel with the stature and reputation of The Inn and Spa at Loretto. While the rest of my experience there was quite nice, this shower left me with an awful feeling for much of my day. I hope they are able to ensure that future guests do not have to go through an experience like this.

ダブルベッドx2のスイートを予約し、連日歩き通しのプランなので疲れを取るため事前に浴槽付きの部屋が確保できる様ホテルへ直接メールで念押し確認しておいたのですが、当日に団体客が入ったとの理由から滞在中全てシャワーのみの部屋になってしまい、残念でした。また室内にコーヒーメーカーがなく、朝11時までフロント近くのバーエリアに設置されるのを取りに行く必要があり不便でした。部屋からはすぐの距離ですが、しかたなく身なりを整えてコーヒーを取りに行ったところ、たまたまバスローブ1枚で前をはだけて、下は**・裸足の方がいて、そこまで気を使わなくて良いのだと学びました。こちらは慌てて目をそらしたので、その方が女性だったのか男性だったのかも不明です。 朝9、10時くらいから夜22時まで、サンタフェ中心地のマップ内（地図をもらえます）であれば、どこでも無料シャトルバス（チップのみ）を頼めるのは便利でした。 ホテルから出発する際はフロントに伝えて入り口で待つと1～5分程度でとてもフレンドリーなドライバーが来てくれます。また外からホテルまでのピックアップはフロントに電話で場所を伝える必要があります。今回はアメリカ国内で電話が使えなかったので、帰りは毎回Uberタクシーを使いましたが、サンタフェ市内Uberタクシーの利用は問題ありませんでした。日中に中心地まで歩くのは問題ないですが、暗くなってからの帰りは安全面のため徒歩は避けたほうがよさそうです。歩いて数分の所にあるTomasita’sというレストランは南西部料理がとてもおいしかったです。またホテルのドアを出てぐるっと駐車場エリアを回ると、裏口から土曜日朝のファーマーズマーケットまですぐです。ファーマーズマーケットと隣接して現地の生産者から直接アクセサリーやタイルアート等のお土産が買えるエリア（屋内・屋外）もあり、楽しめました。 夜になると暖炉のあるレストランエリアで生演奏が楽しめます。ネイティブアメリカンの笛の演奏はとても幻想的で素敵でした。 部屋は天井が高くゆったりした作りですが、洗面台にドアがついていないため誰かが寝ているときにドライヤ―を使うのははばかられます。ベッドが高くて日本人にとってはよじ登らないといけず、ちょっと腰かける様に座ることが出来ませんが寝心地は大変よかったです。

住了兩晚 每天早上都會很早八九點的時候被服務員叫醒 第一天是敲門 哐哐哐兩人都在睡覺的時候 説不需要打掃later later根本不管用打開門西班牙語説話很快也根本聽不懂 反正讓他她走 貌似一會兒又敲門了 很影響休息 第二天是熟睡的兩人九點多被客房電話吵醒。。接聽了對面沒聲兒 兩天啊都是被吵醒的 downtown很多酒店還有Loretto也很漂亮總之沒必要必須選這家為了地理位置什麼的 好氣啊 馬桶正常用一下就堵了 第一天打掃衞生沒有換毛巾 第二晚沒得用 房間裏沒有提供瓶裝礦泉水 甚至前台都沒有？！！！

Although being old it has been reasonably updated. There isn't much near to the hotel, but it's easy access to a main avenue. When I checked in I was rushed through the process like if there was lots of people behind me... but no just me so I'm not sure why the front desk was in such a hurry. Also I wanted to use the safe at the front desk but they didn't have the 2nd key so the put my valuables in the managers office, so not quite the same as next day it was a bit hectic as the staff was figuring where were my valuables. In the end all worked out.

網路訂房後，入住時，還需另外付清潔費一節，是少數飯店作法，不太能接受；而且收據並未列收取之費用明細，讓人搞不清楚，倒底收什麼及正確金額是多少。