Hotel Quality Inn di Spring Valley

I was visiting family over the weekend and decided to stay at the quality Inn based on the reviews I read. I don’t know who could be rating this a four or five star hotel. I usually stay at the Hampton or Hilton Garden Inn nearby on route 59. They are always in good shape and clean with friendly and helpful staff. This was not the case for Quality Inn. I chose it based on reviews and proximity to the highway. I stayed there many years ago and the hotel was fine, clean friendly staff then. However that was not the case this time. They appear to be under some renovation right now. That was not apparent when I made the reservation or I would’ve chosen differently. However the staff is not very welcoming not rude but not very caring. The smell of smoke in the rooms is unacceptable. This is supposed to be a smoke free hotel somebody was smoking and I smelled it in my room. The hallway on the second floor where I stayed was not vacuumed there were crumbs. I arrived at 4 o’clock in the afternoon you would expect the hotel to be clean and ready to accept visitors. From the outside you could see the window screens that were torn and not replaced on windows. I was very surprised at the overall run down appearance and unfortunately I did stay there even though it was my inclination to cancel my reservation and go to another hotel. In my room the only thing that was in good shape was the sink that appeared to be new and the entry floor. The bed looked like it needed to be replaced the shower was not particularly clean looking although it had been cleaned. The curtain that hangs on the window was falling off of the curtain track and had holes when the lights were off you could see at night through the tears. Although they were not large tears so I did not see them in the daylight. The mini refrigerator was clean. I was charged enough money for this hotel that to expect far better conditions.I would not recommend this hotel.