Hotel di Squamish-Lillooet dengan Kolam Renang

It’s my second time to stay at Hilton Whistler. Love the service and environment. We enjoyed the swimming pool. It’s not large. Resort fee$58 was charged when we checked out.

Terrible customer service. We are leaving early for the airport today, so we asked to pay the bill last night. A lot of confusion by Reception occurred before we got the final details …( we only had 3 extra items on our bill as well as the room- so, not a complicated calculation ) we then went back to our room to transfer money onto our travel money card to pay for our bill. My husband went down to Reception to pay- (a new person on Reception) paid the bill - Staff member asked if it was Debit /credit card - my husband said several times Debit card. Bill paid he returned to the room. A telephone call from Reception, to say he (Staff Member) had used the wrong machine to pay and could we come back to Reception to pay our bill. On checking our account the money had been taken out of our account plus extra !! The staff member made a mistake which meant our debit card was overdrawn, with extra USD$ being used to pay for this extra 24$ plus a fee!!! We were certainly not going to pay out an extra $2000+ bill! We went to Reception to sort it- tel calls made to head of Reception - no answer. I asked for the details of the Hotel Manager to which the Staff member ever said there wasn’t a Hotel Manager ?!!!! I knew they wouldn’t be available but wanted the name & number . He was very unhelpful- eventually he told me there was a Manager!! I rang his number (it is late by this time, so knew I’d be only leaving a message) only to be told that this person had not set up an answering service… really? A manager of 2 Pan Pacific hotels in Whistler… The staff member gave me the number of the head of Reception- I left a message on her answering machine to contact us - outlining our issues. We are still waiting to hear back….. This hotel is expensive- that we don’t mind if we are having a nice time, but we haven’t slept all night with the worry of this & us needing to leave early. Including taxes the room has cost 660$ a night. This very stressful incident has spoilt a special occasion trip for us - we are leaving for the airport very upset at the way in which we have been treated. Paying your bill should be the easiest thing in the world- it should come as no surprise to the hotel, as everyone has to do it! Staff training is obviously an issue that needs sorting - you speak to a different person every time- we still have had no reply from the Head of Reception, absolutely shocking.

Centrally situated so great for access to bars, shops and the gondolas and car parks. Four of us shared a 2 bedroomed apartment which had full kitchen, just enough pots and pans etc. and a bathroom each so it was roomy enough for the week. Staff were helpful and friendly. Beds were fine, lots of hot water and washing machine and dryer in room a bonus especially since we had been travelling around for 2 weeks before our stay. Only downside was noise from nearby bars but this stopped before midnight. Light sleepers might find earplugs useful. Extra tips if you are staying for a few days, buy s 360 summer pass for much cheaper access to gondolas if you want to make more than one trip and visit municipal office to get monthly parking pass for car parks 4 and 5. You still have to move the car each day but it's only $25 for s month rather than $14 a day...

酒店設施還不錯 但是非常不好的體驗 check in 浪費了四十分鐘時間 沒有一句抱歉 沒有補償

就在雪場，滑雪是非常方便，滑進滑出，環境很好，前台服務也挺好，房間每天打掃的很及時很乾凈，房間內，基本設施比較全，微波爐，烤箱，冰箱，咖啡機，熱水器等應有盡有，可以自己簡單熱點吃的，步行去小鎮很方便很近，雪具店，超市，bar等都有，住了3天，不知道是趕上春假還是價格本身就高，後面退房拿到水單才知道，有一天是3199加幣，其他兩天是799，方便是挺方便，就是貴。

Tempat letak kenderaan yang selesa dan memasak yang mudah. Saya suka memperpanjang penginapan saya untuk satu malam, tetapi mesin basuh pinggan mangkuk dan kemudahan lain agak lama dan tidak dapat digunakan.

It is a beautiful hotel. The suite was generously sized with a lovely deck for drinks and a spacious living room … Great pool with all day sun. The breakfast was the only thing I found rather limited and interesting… … Close walk to everything and really a superb location .

Hotel room was good and spacious for opening of luggages. The stay there was quiet. It would be good if free parking could be provided at the hotel. The room could also have more table top space to allow people to put their things there.

You are sixty seconds from the adventure of a lifetime-That is how close Mountainside Lodge is to Whistlers fabled slopes a one minute walk. And whether your mode of escape is a ski lift mountain bike trail whitewater river or zip line you are never far from a stylish hideaway a gourmet meal or a rejuvenating massage when you make the Whistler hotel your base for adventure. Take advantage of the complimentary storage for skis snowboards and bicycles and when not in use relax in the heated pool take a dip in the hot tub or enjoy an in-room spa treatment.Mountainside Lodge features spacious Studio Loft and 1-bedroom family suites that sleep 2 to 4 guests comfortably. You are sure to appreciate the economy of a fully equipped kitchen the coziness of a gas fireplace on a chilly evening and the convenience of free Wi-Fi to keep you connected. Plus in select suites the privacy of a separate bedroom a dry sauna single or double whirlpool tub separate dining and living rooms and the convenience of an on-site laundry facility-amenities you just wont find in an average hotel room.

很滿意！去滑雪，這家酒店就在纜車邊上，非常方便，房間看上去新裝修，服務非常好，每天都打掃衞生，會幫忙收床架和開洗碗機，床雖然是收起來的，但是放下來很方便，床墊也合適，沙發也是一張床，理論上能睡更多人，空間留出來後，加大了廚房的面積，廚房設施非常齊全，爐頭、吐司爐、冰箱甚至洗碗機全都有，做飯沒問題！房間雖然不大但還有壁爐，聲音也不大，非常滿意的一次住宿！