Hotel Dengan breakfast di Western Area, Sierra Leone

”I never leave reviews for any hotels. I expect the best when I book the best. Fortunately for The Lead Hotel, I am going to leave a review because I was impressed with all aspects of your property.” ”The Hotel and Room - The hotel is located perfectly away from the inner city and closer to one of the beaches, which I appreciated. Cosmetically, the hotel is well-manicured and secure. They clean the hotel grounds, trim the bushes, and paint the scuffs every day like they do at Disneyland (impressive). Secondly, I was upgraded to a larger room with a kitchen, washer, and dryer inside the room at no cost because the hotel was crowded. (That has nothing to do with the review.) The room was very clean and up to my standards. The hotel has day and night security guards.” ”The Staff - I reached out to the hotel a few weeks before I arrived in Freetown concerning transportation to the hotel, and the staff couldn’t have been any more helpful. They provided transportation from the Sea-coach Docks. Housekeeping was prompt and attentive to my schedule, and regardless of what time I left, the room was pristine clean when I got back. The front desk staff and the managing partner or owner were all very friendly and went above and beyond to address any questions I had.” ”The Pool - Loved the pool. I was there every single day, basking in the sun. The pool boy was there every single day cleaning the pool. It’s the closest thing to an infinity pool.” ”Restaurant - Now, this I think can be improved a little. Not so much the restaurant itself, but the menu. The whole menu was western food (burgers, pizza, etc.). When you are in Sierra Leone, you might want some of the local staple food. Have some local dishes on the menu as well for those of us who are curious about the local cuisines.”

This was our fifth time staying at this hotel, and it's really pleasant to see that the staff consistently try to improve the service each time. They even take into account suggestions made during previous visits, which is great. What definitely needs fixing is their towel replacement system. Used towels are collected around 10 AM, but new ones might not be delivered until the evening. This is completely inconvenient. It feels like they only have one set of towels that they wash and then bring back.

The hotel was alright in general. However, some of the staff do need re-training or discipline. When we were checking out early in the morning, the male receptionist claimed we owed the hotel more 1000 dollars for food, which we never had. When we told him that, he just backed out, saying we didn't have to pay.

There is a air conditioner and warm water available in the room. I booked with breakfast. However the hotel told me that breakfast wasn't included in the booking. The price and food quality is bad and expensive. The food is served cold and took too long to serve. And the portion was very small.

Very friendly and helpful staff. Good breakfast and restaurant. 2 swimming pools. Air conditioned rooms with tea making facilities. Currently undergoing room upgrades so some noise, and a decor a little tired in places, but overall a good value hotel in freetown.

The hotel manager Ahmed was very helpful and tried to resolve most of my concerns. The apartment are not to standard at all. Thanks to Ahmed and the hotel staff that helped moved me from the apartment building to the main hotel. The food is good.

I had an amazing stay. Front desk was absolutely wonderful and helpful to me. The staff were very friendly and nice. The bath tub is a bit outdated but everything was clean and I recommend this hotel.

The  staff were very professional, friendly and hospitable from the cleaners, restaurant staff, security personnel and reception staff. The food was excellent and the breakfast sumptuous.

I had a great stay at this hotel. The room was perfectly clean and very comfortable. The highlight was definitely the amazing sea face view right from the window.

Praise it. On the top of the mountain, the view is very good and overlooks the entire city. The house is also clean and the staff is very welcoming and beyond imagination. Recommended hotel.