Hotel berhampiran Crow's Nest Officers' Club, Saint John's

Great room! The panoramic view is fantastic, so it's really worth a little higher price. The room is small, but it is laid out SO well. They made use of every square inch. One thing that is slightly different in the room is that you need to put a room key in the control panel as you enter as it controls the power going on. As you leave the room, you take out your room key, and it turns off all the power. Very green idea. You have a control panel at the entry of the room and on one side of the bed. Motorized blackout blinds are so convenient! There is a slide out drawer under the bed, which we were able to put most of our day to day clothes in for both of us. We hung the rest of our clothes in the closet. Really smart layout of the room, taking into consideration every opportunity of the space and how best to use it. The shower control is a learning process, but the top small lever control is the shower head to the left or the rain shower to the right. The middle is off for the shower. Had a couple of days of the cold water from the rain head when I didn'tt get it turned exactly to the middle when turning off the shower 🥶The lower handle is the temperature. There was also a larger mini fridge in the room that we used to keep drinks and snacks in. I have to give a shout-out to Mitch at the front desk! He was so helpful and informative. The housekeeping was also really great! You can turn on an electronic ”do not disturb” or request a room freshening from the control panel by the door in your room. The staff then can see the lit up panels as to who needs which. One thing I was not thrilled with was the corner cafe. The food choices were really overdone and expensive. They had burned croissants that they kept for the week I was there. They also didn't offer to heat the food. There is tea and coffee available, which I did get in the mornings. The hotel, however, is definitely a place where I will go back to EVERY time. It was conveniently located downtown. The lobby had plenty of seating, a pool table, and WiFi. It seemed that people would stop for a coffee at the cafe and sit in the lobby to work on their laptops and meet up with others. The hotel had some games you could borrow and play as well as some drinks in a cooler to buy. They have the restaurant Terre, but we didn't get a chance to go to. We ate at places all over town recommended by Mitch, all were fantastic.

The hotel was perfect but sadly Trip.com have charged me 2 other charges for this booking and now tell me to alert the police as it looks like they have someone working for them making fraudulent charges

I will start with the one negative and that is only the age of the building. Brightening it up a bit would be a good move for them to make. After that it is all positive. The staff are lovely, the price is right, there is no pool (so no kids running in the halls), the rooms are comfortable and the beds are lovely. They all keep it very clean as well.

Was my favourite hotel before the pandemic and I can say it still is. The customer service is top notch with staff being helpful and going that extra mile for any little thing. Decor is modern and hotel is very clean. Gym is well equipped and spacious and rooms are well maintained, well decorated and have plenty of space. Ample parking and a hotel shuttle and and from airport if needed. While hotel is not downtown, the location is perfect and quiet for anyone not needing to be in the downtown core.

Stayed last night with my mother on a cash & points night. Check in was fairly easy but we were not given any information on the amenities of the hotel or the breakfast hours. Room was fine however the bathroom fan did not work and the pumps of the shampoo/conditioner/body wash were crusty and built up with old product. Electronic outputs are older models (no usb). Beds were comfy. Cleanliness of the hotel could be worked on but we attributed it to it being a holiday weekend and quiet. Will give the hotel another shot in a few months.

Everything was great. Super clean, comfy beds and awesome selection of pillows. Big hot tub but the pool was kinda small but definitely worked for us (not complaining just saying). The staff was lovely and helpful. The location was

We stayed here for 4 nights for baseball Atlantics for U13 boys. The hotel Was lovely. The location was convenient, the staff were very friendly and accommodating. They provided us with a room for the parents to hang out in every night as well as a conference room for the kids to use and actually said “they can be as loud as they like in there!” We’ve never had that happen in a hotel before!! It was so appreciated. The hotel was modern and very clean. One of the ladies came in early one day to start (the free!!) breakfast earlier for our 8 am game so the boys could eat. Just amazing!! If I’m ever in St, Johns again. We will be back!! Thanks again.

This has always been a favourite of ours. But it has gone downhill. Pool was frigid, not as clean as it used to be. Clumps of hair on the side (in the same spots for both days so not sure when they clean), a brown film on the top of the hot tub. Room was nice but some garbage left from previous guests and the heat didn’t work. Breakfast is no longer included with a stay and the options and prices for the breakfast sent us out early to find food elsewhere. The kids had an awesome time with their friends but I will choose another spot for our next adventure as it didn’t feel worth the $190 to be cold the whole time and mildly grossed out at the pool.

Comfortable and clean,