Hotel terbaik di Saint John's

This has always been a favourite of ours. But it has gone downhill. Pool was frigid, not as clean as it used to be. Clumps of hair on the side (in the same spots for both days so not sure when they clean), a brown film on the top of the hot tub. Room was nice but some garbage left from previous guests and the heat didn’t work. Breakfast is no longer included with a stay and the options and prices for the breakfast sent us out early to find food elsewhere. The kids had an awesome time with their friends but I will choose another spot for our next adventure as it didn’t feel worth the $190 to be cold the whole time and mildly grossed out at the pool.

Great room! The panoramic view is fantastic, so it's really worth a little higher price. The room is small, but it is laid out SO well. They made use of every square inch. One thing that is slightly different in the room is that you need to put a room key in the control panel as you enter as it controls the power going on. As you leave the room, you take out your room key, and it turns off all the power. Very green idea. You have a control panel at the entry of the room and on one side of the bed. Motorized blackout blinds are so convenient! There is a slide out drawer under the bed, which we were able to put most of our day to day clothes in for both of us. We hung the rest of our clothes in the closet. Really smart layout of the room, taking into consideration every opportunity of the space and how best to use it. The shower control is a learning process, but the top small lever control is the shower head to the left or the rain shower to the right. The middle is off for the shower. Had a couple of days of the cold water from the rain head when I didn'tt get it turned exactly to the middle when turning off the shower 🥶The lower handle is the temperature. There was also a larger mini fridge in the room that we used to keep drinks and snacks in. I have to give a shout-out to Mitch at the front desk! He was so helpful and informative. The housekeeping was also really great! You can turn on an electronic ”do not disturb” or request a room freshening from the control panel by the door in your room. The staff then can see the lit up panels as to who needs which. One thing I was not thrilled with was the corner cafe. The food choices were really overdone and expensive. They had burned croissants that they kept for the week I was there. They also didn't offer to heat the food. There is tea and coffee available, which I did get in the mornings. The hotel, however, is definitely a place where I will go back to EVERY time. It was conveniently located downtown. The lobby had plenty of seating, a pool table, and WiFi. It seemed that people would stop for a coffee at the cafe and sit in the lobby to work on their laptops and meet up with others. The hotel had some games you could borrow and play as well as some drinks in a cooler to buy. They have the restaurant Terre, but we didn't get a chance to go to. We ate at places all over town recommended by Mitch, all were fantastic.

Everything was great. Super clean, comfy beds and awesome selection of pillows. Big hot tub but the pool was kinda small but definitely worked for us (not complaining just saying). The staff was lovely and helpful. The location was

I had an incident where the shower the first day was crap, so bad that we looked at other hotels to stay at right away. I made a slight comment to the made and she said I'll have maintenance look at it. Now, I fully expected to have to call down to the front desk when we got back from our day, then prepare to go else where when it wasn't fixed. However, after the one comment it was all taken care of by maintenance before we got back from the day. I never saw the maid again to say thank you but that was amazing customer service. If fact this boutique chain hotel exuded customer service. Everyone was nice and efficient, bar restaurant staff were helpful, knowledgeable and nice personable. They seem to love to go the extra mile. The food was basic in the hotel but very good. If they good get a lobster dish I bet more people would eat there, but really it was well attended. I am always happy when my impress of the hotel is changed. I love it. Nice clean and pleasant, what more can you ask for. Plus beds were really comfortable! Thank you for a great stay!

Stayed in the Superior King Deluxe room over the weekend and it unfortunately was no where near the experience we were hoping for. Upon arrival we headed to our room to relax and watch some TV before heading out for dinner. However the cable box did not turn on for the TV so we ended up having to just watch something on our phones while we got ready. When we were leaving to go to dinner we mentioned to the guy at the front desk about the TV which he argued that we were doing it wrong however I know how to work a TV and this one was not working, thank fully that part was fixed by the time we returned however we returned to a random electrical cord now sitting on our bed. When we got back to the hotel after dinner and drinks we decided we would relax in the jacuzzi tub with the fire going. After filling up the tub we tried to turn on the lights and the jets however neither worked, the lights on the control panel would turn on but nothing would happen. Attempted to trouble shoot with the instructions they gave us at checkin but still no luck, so we decided to call the desk for help and got no answer there. Decided whatever as much as that sucks we can still relax in it and have the fireplace on to relax. The fireplace makes the most annoying humming noise though so that was useless to try and relax with. At this point we were so frustrated we decided to just go to sleep in one of the most uncomfortable beds I’ve ever slept in that made so much noise at any movement you made. This room and experience was in no way worth the $500 I spent to be there, the room itself was horrible as nothing worked properly and it was impossible to find anyway to actually relax there. Not to mention all the “add ons” I did to the room felt way over priced for what we actually received. Tried to fill out the paper survey they gave at checkin but there was no pen so couldn’t even leave the review of how bad of an experience it was. Was very disappointed all around trying to have a relaxing night out on our vacation in from Alberta just to spend $500 of wasted money. Would definitely not recommend to anyone, can stay at another hotel with a jacuzzi tub for half the price and probably twice the service. Not to mention no water to drink in the room and when we tried to get some from the desk the worker was asleep on a cot. Just bad all around and waste of so much money.