Pengguna Tetamu
27 Julai 2023
We celebrated my cousin's wedding here, and stayed for over a week, booked over 15 rooms, and I think it was a waste. the venue was great, but the rooms, and staff... made our stay a living hell. Air conditioning does not work, we would call twice to three times a day and still wasn't fixed. the technician guy was WONDERFUL, but it was out of his hands as the building was set up in a way that allows more aircon in certain rooms and barely anything in other rooms. We asked to have our rooms changed but were put on hold for hours, when finally went down to the reception, they told us to wait ... and nothing. We would literally sleep naked, that's how hot the rooms were. And oh my god to get ahold of the staff in the reception... we would be put on hold at all times of the day, and sometimes they just don't answer the phone AT ALL !!! If you have money to spend, spend it elsewhere, the beach is nice and all, but nothing else is worth it I promise.
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