Cari Hotel 3-Star di Norfolk

標準Hilton便捷酒店，就是離機場近，我住這，旁邊的湖還挺漂亮，步行都可以到outlet，衹是外面又點冷，還有有時候流浪漢，一個人還是待酒店好。熱茶及咖啡還不錯。

I had items stolen from my room after the first cleaning. There has been zero promises kept and zero engagement now 6 days after the incident. Mgmt promised an investigation and calls. I didnt get calls. I had to seek out the GM of the hotel. When I finally spoke about my issues, I was asked what it would take to make me satisfied. I told the mgr if they removed 50% of the cost of the stay, that would satisfy me. It has now been 4 days since my conversation with mgmt, and I still have not been contacted back by the hotel mgr. No calls, no emails, no follow up. I have now had to place the entire charge on hold and refuse to pay, as Delta Hotel by Marriott at the Norfolk Airport location has no idea how to settle a dispute with a sticky fingered room cleaner and an upset guest who simply wanted their items back.

Such a clean and efficient hotel!