Parkwood Hotel

We had our mother funeral wake here, and I have to say I was a bit nervous after reading the recent reviews so we tried it for a meal 1st on the 2 course for £20 menu, the Parmo was spot on and so was the lasagne and cheescake. The food I believe for a funeral is done externally but is organised by the staff, and once again it was very good and very fresh with plenty and a wide choice, yes it was £500 for 50 people and at that price I would expect plenty but I have no complaints and would (from our experience) recommend the venue, the garden has been much improved recently as well. People really need to leave a good review when it is deserved.

To start with as you walk in the garden is like a junk yard then you walk in through the entrance and it is not welcoming at all walk into the bar area no staff on and nobody in waited 10mins called and no one responded so left.This used to be our local but won't be going in until it vastly improves if the management want customers they will have to pull there fingers out and do some renovations soon and also put something out on Facebook to let people know what is going to happen as at the moment the impression is that it is going under.

Can't comment on the food but given the reviews I am not going to try it. This is a pub resteraunt with only one beer on and not a great one at that. No pinot, but at least some chardonnay. This is the third time we have been here in a month and rhe same story. Hardly ever any snacks either. They seem to have given up and are modelling themselves on the fairfield, instead of the stockton arms - both of which serve good beer. What a wasted opportunity - the owners shpuld be ashamed, but then they never answer any reviews....

11 of us went for Sunday lunch. It was hit and miss. We had a room to ourselves off to the right of the entrance. The room was great and quiet for a family catch up. The place was very understaffed (2 bar tenders and the chef). The carvery is no longer a carvery and is served plated. We were early and placed our orders without issue. Food was ok. Plated meat, roast veg, yorkshires and roast veggies were good. Accompanying broccoli and Swede/potato combo were swimming in water and tasteless - no one ate them. Once we finished eating, no one cleared our plates /asked if we wanted dessert etc. (we were there for more than an hour after). In conclusion, food Ok, service poor. Better places, so unlikely to return.

We booked the parkwood for my dad’s funeral and I really wish we hadn’t. The buffet was atrocious. We paid £12 per head and did not receive what was advertised. The description on the menu choice said ‘homemade sausage rolls, quiche, cakes etc.’ nothing was homemade it was all frozen poor quality food and there was not enough to go round. It was a hard day for us but made even harder by the embarrassment of having to ask for more food. Tried to contact the owners via email who have not contacted us back. Such a shame as this venue could be fantastic with the right owners.

We enjoyed a delicious Sunday carvery here with our family on the recent bank holiday weekend and would highly recommend. The food was hot, tasty and the price inline with other establishments were we have eaten Sunday lunch. The server on the carvery was welcoming friendly and helpful. He actively requested feedback on our carvery experience as this is a developing venture in its infancy. My husbands only niggle was cold plates….hot food soon cools on a cold plate. The server was extremely accommodating and warmed his plate….a happy customer. He also asked if anyone else in our group would like their plate warmed and took on board the need to provide warm plates. My only concern was the attitude of the bar/front of house staff……they were lacking in a positive energy. Friendly, welcoming staff make a huge difference to the successful running of a business. We would consider visiting again as the food service and carvery were top notch and fairly priced.