Ulasan Sofitel Strasbourg Grande Île

普通的商務酒店，二樓出電梯有幾節台階，行李上下不太方便，過夜停車挺貴，樓下餐廳還不錯，當地的葡萄酒值得試試

就住了一晚上，各方面感覺還是挺不錯的。 🔔服務：前台和行李小哥都很熱情呀，符合五星級標準。並且酒店工作人員都會英文，溝通方便

前台一個經理服務態度極差！

Gute Lage, sehr freundliches Personal

一切都很完美

Hotel was well appointed and in an excellent location central to the Christmas markets and restaurants. The staff was accommodating and helpful with our transportation needs. Highly recommend.

Amazing location. Close to everything. But it definitely could use some facelift. Everything is old and worn down. Staff was very friendly and helpful. The I e rink was a big plus with the kids

AC wasn’t working so they asked us to open the windows in the room. However, it was loud on the streets below.

The location of the hotel is perfect, the restaurant is delicious, the staff were all great.... But the maintenance of the rooms is shaky. Things like painting and tilework were done by pretty unskilled tradespeople.

The staff was professional and very friendly and helpful. Conveniently located near the Christmas markets and in a beautiful area, the hotel couldn’t have been a better choice for us. We also loved that they have their own little Christmas market right outside the doors. Décor is lovely. We particularly loved the large stork mobile hanging in the lobby!

Not a 5 nor 4 star hotel But convenient, the breakfast is very pricey for what they are offering!

The Sofitel was in a safe quiet area of Strasbourg but convenient to everything. The Cathedral was a 10 minute walk as were all the shopping and restaurants. The breakfast was the best. The staff was very helpful. 5 Stars

Wouldn’t call it 5 star. Dust everywhere in the room, if you move any piece of furniture it was thick with dust. Charges for absolutely everything! Got charged even after check out which I have no idea what for because I didn’t use anything so beware! Also 100 € deposit for every night you stay is ridiculous, I stay in hotels 2-3 times the prices back home and never have to pay these prices. Adjust your price to cover everything otherwise it just feels dishonest. Reception staff were very helpful and about the only real positive, would say an average overall rating, nothing flash.

This is not a 5 star experience at all. Very disappointed